Overall hotel is very good, in tems of cleanliness, room service, hospitality, food quality, staff behaviour. Only the negative points is its cost. Room tarrif, cost of food is much higher. As most of the guest are parents who board this hotel for admission or related to education of their children's in SRM University. Except room and food cost rest everything fine.
Nice hotel. Good food, nice service. Quiet place. Had an issue regarding blanket but it was resolved quickly. Staff is helpful and polite. Air conditioner was working fine and we also took an additional bed. Overall experience was very good.
food quality needed to improve, Room service is not prompt , rooms are good @ very near to SRM University , water quality is poor , when I visited there is no option for North Indian food like panner , Veg. items not propyl cooked
despite so many shortcoming , hotel is overbooked due to high influx of parents visiting SRM university. Hotel staff is rude , food is pathetic , staff in restaurant in non courteous . Bathrooms in rooms are not clean.
The building was old, there was not adequate hot water, and the fixtures were all old. The bathroom did not have an exhaust or a window as well. There were no facilities provided, including toiletries. Had to call and request for everything to be sent to the room. I was expecting a 3star establishment as stated. I guess you get better facilities in Oyo rooms!
I stayed at room no.326 for price of 3700 INR / day. For this price we expect to have premium services; but room maintenance was very poor with floor tiles in damaged condition and walls with water seepage…no complimentary tea / coffee ….no toothpaste and toothbrush offered. Not value for money
I had to wait for more than an hour for a water bottle to be delivered before going to bed! And the next day morning room service took more than an hour to deliver tea! My repeated calls to the room service number did not help
Very comfortable stay Nice breakfast Very efficient staff Front desk manager deserves special compliments. Request for late checkout was accepted and implemented . Most convenient place for parents whose children studying in srmist.
Yes its really a great hotel to stay. I normally stay there whenever i visit chennai because of courteous staffs and the dynamic leader, Mr. Anil Singh. I like the breakfast spread and quality of food. Clean room. Value for money. its like a home away from home.
Had a comfortable stay all thanks to Mr Anil Kumar Singh. He was very diligent in making sure we were happy and safe. The rooms were clean and the food was fine. The staff in general is polite and helpful. Will surely visit again.
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