Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23302 Dominican Republic
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About
#1 of 11 hotels in Cap Cana
Location
Cleanliness
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Value
Hyatt Ziva Cap Cana is the newest all-inclusive resort for all ages in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Ziva Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Valet parking
Internet
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Snorkelling
Water park
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Flatscreen TV
Room service
Safe
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Romantic
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates & Exclusive Benefits
Location
37Car recommended
Grade: 37 out of 100
66Restaurantswithin 10 km
16Attractionswithin 10 km
Contact
Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23302 Dominican Republic
Getting there
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4645Reviews292Q+A100Room tips
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As a first trip to the Dominican and a first trip to an all-inclusive resort, I would have to say that this place is incredible! From helpfulness before even arriving to immediately taking the reigns as soon as the transport door opened all the way up until we left! Their goal is clearly to make things as simple, convenient and pleasureable as possible! I could easily make this a novel length review with all of the things but if you haven't experienced Cap Cana, you need too!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Excellent stay! Highly recommend for families. Not one complaint. Tons of things to do and all staff were above and beyond helpful. Waterpark was the kids highlight as well as the sailboats. Entertainment was always exciting and fresh.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
11 Helpful votes
Helpful
Response from Victoria Balbuena, Ventas at Hyatt Ziva Cap Cana
Responded 12 Jul 2021
Dear mikerF3225XV, We are delighted to know that you had a great vacation with your family. We are glad to read that your family enjoyed our Water Park. Thank you for your comments and looking forward to welcoming you once again! Kind regards, Victoria Balbuena Social Media Coordinator Hyatt Zilara & Ziva Cap Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greg A wrote a review Yesterday
Such an amazing resort, perfect service, no issues with finding a lounge chair, such friendly service, great entertainment for families and great food and drinks! Jenny from the kids club is amazing and trusting with the kids. Our room is spotless and always freshened. We want to return yearly! Beach is perfect white sand! We love it!
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had stayed at an all-inclusive resort in the DR several years ago and had an idea of what we were getting into. The Hyatt Ziva Cap Cana, however, far exceeded any and all expectations! The setting is stunning, the property and programming well-thought out, the decor beautiful, the eating options plentiful and delicious, the staff gracious and helpful, and the overall experience refreshing.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
From the activities (painting on the beach), to the shows (Michael Jackson show must see), to the great dining experiences and amazing customer service me and my girlfriend were happy we made the choice to stay here. Enso at the outside bar was lively everyday, Marvin at Mercado greeted us and remembered our drinks daily. Just very well overall experience and the staff was very friendly and thoughtful.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Joshua D wrote a review Yesterday
+1
This was our first time to the Dominican Republic and we are so happy we picked the Hyatt Ziva Cap Cana! The resort was beautiful, modern, very clean, and conveniently located to the airport. The service on property was beyond fantastic! Specifically, Hector at the Club bar and Santo our butler! Truly every single staff member was fantastic but these two were just on another level and did everything in their power to make sure that that we enjoyed ourselves! Pools were beautiful, beach was close (and gorgeous), all of the restaurants were good, the entertainment was very enjoyable! Our family had probably the best trip we’ve ever experienced and we cannot wait to go back!
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our trip was excellent! the resort is spectacular, in every way! We were very well received and treated wonderfully throughout our stay. I want to highlight the service given by the employee Gray, from the Navigater restaurant, which was excellent and impeccable. We will definitely come back again
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Everything about this resort screams luxury! From the moment we arrived we have been treated like royalty. The resort is clean, well maintained, and just overall spectacular! The staff especially those who are in charge of daily activities are friendly, fun & kind! Especially Alexander EVERYWHERE!! He is literally everywhere!! Alexander made sure we were always comfortable & happy! Delphi was a huge help as well. Now onto the food. All inclusive resorts sometimes get bad raps. Not here! We never had a bad meal. From Club level restaurants to the daily buffet, everything is served with care & cleanliness. The buffet is served to you . No need to worry about any cross contamination at all. We loved the sushi at Tempest & The steaks at Waves ( Zilaria side) . The service all around is top notch! We are definitely planning on coming back soon!! This is our new favorite place on earth! Thank you to all the staff at Hyatt Ziva for an unforgettable vacation!! Cheers!!…
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: Immigration at the Punta Cana airport was seamless. Nothing to be concerned about.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Вероника М wrote a review Yesterday
Kids club is really nice, Leonela Juli and Maried are kind. Kids were very happy to join the activities. Aqua zone is not big, but fun for small kids. The beach is really good, service in general good.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This all inclusive experience was fantastic. The views, The reception, The facilities, The activities but mostly the staff! My favorite restaurant was Shutters because of the food, view and staff. Enoc the chef prepared my family an off the menu lunch that we will never forget! Neunice was so sweet and smart we returned just to be with her. At the Club level bar, Yefri and Carlos took such good care of us and everyone who was in their care for the day. Oscar was our butler who would pop up out of nowhere to make sure we had everything we needed. Junior Cid helped us with our accommodations. Also Hector in the VIP area always had a delicious Santo Domingo coffee for us. Oh Santa on the beach! She was like family! Alexander who ran the painting classes and exercise classes too! My family loved them all and they made us feel cared for and special. I highly recommend this property. You will need for nothing and enjoy the food, people and beach!…
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Date of stay: February 2023
Rooms
Service
Sleep Quality
Room Tip: bring earplugs if you sleep early and are near the Marquis theater. The noise ends at 11pm.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Victoria Balbuena, Sales at Hyatt Ziva Cap Cana
Responded yesterday
Dear JeanRW, We strongly believes that our guest’s satisfaction depends on the daily performance of our staff. It is rewarding to read you received such an excellent service from Yefri, Carlos, Hector, Santa and Alexander. And that combine with excellent views, facilities and daily programs it provided an amazing stay. You are welcome to contact us for return visit and be able to provide the most outstanding experiences. Sincerely, Victoria Balbuena Social Media Manager Hyatt Zilara and Ziva Cap Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$611 - $867 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
375
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Claim Your ListingHYATT ZIVA CAP CANA - All-inclusive Resort Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Hyatt Ziva Cap Cana
Which popular attractions are close to Hyatt Ziva Cap Cana?
Nearby attractions include Juanillo Beach (0.5 km) and Beers of the World (1.1 km).
What are some of the property amenities at Hyatt Ziva Cap Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Ziva Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Cap Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Ziva Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Ziva Cap Cana?
Conveniently located restaurants include Blue Marlin, Sanctuary Town Cap Cana, and The Steakhouse.
Are there opportunities to exercise at Hyatt Ziva Cap Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Ziva Cap Cana have an airport shuttle?
Yes, Hyatt Ziva Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Ziva Cap Cana have airport transportation?
Yes, Hyatt Ziva Cap Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Ziva Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Ziva Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.