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Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23302 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
46 people are viewing this hotel
Hotel direct offer!Book Direct for the Lowest Rates
Expedia.com
US$ 909
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Free cancellation until 21/12/21
Hotels.com
US$ 909
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Free cancellation until 21/12/21
Hyatt.com
US$ 773
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Booking.comUS$ 909
Official SiteUS$ 773
PricelineUS$ 909
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (3548)
Pool & Beach (620)
Videos (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Ziva Cap Cana
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 7 hotels in Cap Cana
Location
Cleanliness
Service
Value
Hyatt Ziva Cap Cana is the newest all-inclusive resort for all ages in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Ziva Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Valet parking
Internet
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Snorkelling
Water park
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Flatscreen TV
Room service
Safe
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates

Location

Full view
38Car recommended
Grade: 38 out of 100
63Restaurantswithin 10 km
19Attractionswithin 10 km
2189Reviews205Q+A100Room tips
Traveller rating
  • 2,044
  • 96
  • 35
  • 11
  • 5
Time of year
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Popular mentions
Malinda M wrote a review 15 Oct
1 contribution
Beautiful resort! Absolutely lovely place! They have very nice a spacious rooms. And always very clean. We had such a wonderful time. And all the staff so was so friendly and helpful! Brayan was very friendly and helpful! We enjoyed meeting him very much! He is a very good worker. We would go back in a heartbeat!!
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Date of stay: October 2021Trip type: Travelled as a couple
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Mike R wrote a review Jul 2021
Bridgewater, New Jersey4 contributions7 helpful votes
Hotel's Favourite
Excellent stay! Highly recommend for families. Not one complaint. Tons of things to do and all staff were above and beyond helpful. Waterpark was the kids highlight as well as the sailboats. Entertainment was always exciting and fresh.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
4 Helpful votes
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Response from Victoria Balbuena, Ventas at Hyatt Ziva Cap Cana
Responded 12 Jul 2021
Dear mikerF3225XV, We are delighted to know that you had a great vacation with your family. We are glad to read that your family enjoyed our Water Park. Thank you for your comments and looking forward to welcoming you once again! Kind regards, Victoria Balbuena Social Media Coordinator Hyatt Zilara & Ziva Cap Cana
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Taylor Wagner wrote a review 15 Oct
3 contributions
Our room was so nice! We had a swim up pool that was so romantic. We enjoyed noodle & thread for dinner and the snack bars for lunch! They had a magic show one evening that was incredible! We played sand volleyball and loved meeting new people! Andrew was our butler and he was so kind to us. He made sure to answer any questions we had and left sweet gifts in our room! We had 2 massages through the week and it was absolutely wonderful! We booked the dolphin excursion and we would do that again! Brayan was so friendly and made us feel like we were right at home! Would definitely stay again!
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Date of stay: October 2021Trip type: Travelled as a couple
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McKenzie T wrote a review 15 Oct
4 contributions
The most amazing resort!! Everything was incredible! Food was great! They have such a variety from Italian to Japanese, Caribbean and Polynesian, healthy choices, steak and seafood restaurants! Staff was so friendly, especially Pedro! The nightly shows were impeccable! The Michael Jackson tribute was our favorite!! The water park on property was so fun too! They also have classes on the beach, like Zumba, Yoga, painting, etc! Definitely would recommend this resort to anyone who visits the DR!
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Date of stay: October 2021Trip type: Travelled as a couple
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Joann O wrote a review 15 Oct
1 contribution
I love the pool the beach the food was delicious. We ate hibachi, Italian. Grill at the pool Rooms are gorgeous. Staff personality was outstanding Water park was great. It’s the perfect vacation room service is great!! Love the rock show Pedro’s entertainment !!! He’s the best !! First time in Dominican Republic, we will love to come back !! Drinks were delicious, the whole vacation was just paradise
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Date of stay: October 2021Trip type: Travelled with family
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PRICE RANGE
US$313 - US$560 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
375
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Frequently Asked Questions about Hyatt Ziva Cap Cana
Which popular attractions are close to Hyatt Ziva Cap Cana?
Nearby attractions include Juanillo Beach (0.5 km) and Beers of the World (1.1 km).
What are some of the property amenities at Hyatt Ziva Cap Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Ziva Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Cap Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Ziva Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Ziva Cap Cana?
Conveniently located restaurants include Blue Marlin, Little John, and The Steakhouse.
Are there opportunities to exercise at Hyatt Ziva Cap Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Ziva Cap Cana have an airport shuttle?
Yes, Hyatt Ziva Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Ziva Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Ziva Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Ziva Cap Cana?
The staff speaks multiple languages, including English, Spanish, and French.