Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23302 Dominican Republic
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About
#2 of 11 hotels in Cap Cana
Location
Cleanliness
Service
Value
Hyatt Zilara Cap Cana is the newest all-inclusive resort exclusively for adults in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Zilara Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Aerobics
Children Activities (Kid / Family Friendly)
Valet parking
Internet
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Pedicure
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Cable / satellite TV
Private balcony
Room service
Safe
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Ocean View
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Book Direct for Lowest Rates & Exclusive Benefits!
Location
38Car recommended
Grade: 38 out of 100
65Restaurantswithin 10 km
16Attractionswithin 10 km
Contact
Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23302 Dominican Republic
Getting there
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5663Reviews297Q+A100Room tips
Reviews
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+1
The resort is wonderful and the staff beginning with Darling (Club Manager), Executive Chef Miguel, to Sommelier Christian and the Event team lead by Amado (Silvio) and Arturo are all Fantastic. There are many other mentionable staff as well such as waiter Emmanuel and butler Will who tried to correct some errors as best as he could. This beach, the pools, the martini bar all great. If I make one recommendation. Always let the waiter recommend your dining selections just as Carlos did for my wife and I at Noodle and Thread or Emmanuel did at Wave which were wonderful and delicious.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Avoid the bernaise sauce be sure to try the Pineapple Mojitos.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favourite
What an amazing resort! For one it’s absolutely beautiful, well kept and safe. The food is excellent and drinks are excellent. It has an amazing gym and so many restaurant options. It has healthy options as well. This was hands down the best resort experience we have had. The staff is all so friendly and helpful! Team Shutters and Anthony and the gym staff were outstanding, mainly the spin instructor and yoga instructor.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
11 Helpful votes
Helpful
Response from Victoria Balbuena, Sales at Hyatt Zilara Cap Cana
Responded 12 Jul 2021
Dear 272debbier, It is a pleasure to learn that you were delighted with our gastronomic offer and the amazing services provided in our hotel. We hope to welcome you soon to our premises to experience the hospitality of our people, the quality of our services and facilities. Best regards, Victoria Balbuena Social Media Coordinator Hyatt Zilara & Ziva Cap Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the wonderful resort which ever i have been !! Especially noodle and thread Ramon & Ciara !! Thank you so much!! They made us a wonderful day!!! This resort gave us good trip which ever i never faced!!
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed there for 4 days, and everything was amazing. Everything is clean and everyone is courteous. I wish there was a list of entertainment on Hyatt phone app, because we missed a lot of them. The food was amazing.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Dan P wrote a review Yesterday
This place is the best place I’ve ever been. Staff is trained so well. So kind. So accommodating. Amado Edward and Arismendi Martinez were incredible. Everything we needed they took care of. Like I was family. Best ever. The shows each night these guys were there calling me by name and making sure I had everything I wanted not just needed. I will come back every chance I get.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We visited Feb 2023 for our honeymoon and had an amazing time. The hotel itself is very modern and beautiful with plenty of chairs around to lounge in both around the hotel and the pool areas. The staff are all very friendly, especially the activity coordinators. We didn't expect to do activities everyday but there was at least one activity we loved every day, like painting, hat decorating, candle making, etc with Amanda and Arturo who were very friendly and instructive :) we will be taking home what we made as souvenirs. The night time show entertainment was also very fun although we would have liked to have a separate theater from the kids side. The Ziva and Zilara share a theater and although kids are fun, sometimes adults wanna karaoke by themselves. We still liked that the two resorts are connected since we were able to pick and choose between many different restaurants/the two buffets. The food was also amazing, much better than other resorts we have been to. Overall we would visit again!…
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The hotel is wonderful., beautiful and the landscape is so well designed. The food was delicious and well made.. the staff is super helpful specially Arturo, Amanda and Jean . The shows were so enjoyable, I was dancing and singing along. I made a hat and was so cool. Totally enjoyable time. I will be back
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is beautiful with excellent staff, very attentive, polite and respectful to all the guests, the food is excellent, I loved the Shutter restaurant, it was our favorite, Arturo and Amanda from entertainment were wonderful, we made crafts that were very good. The drinks have good quality and they have excellent weather. We will return to paradise...
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Everything about the hotel is nice, beautiful, very helpful staff, clean, good delicious food, great location, great arts & crafts. Amanda is amazing. Arturo very friendly and helpful. Bars are very equipped. Rooms are clean, and beautiful. Very friendly staff. I’m coming back again.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We saw this resort being built when we visited the Sanctuary 4 years ago and walked this beach. We have been coming to Dominican Republic for nearly 25 years. This resort is truly amazing on so many levels. The luscious mature vegetation, thoughtful Domincan decor flair, huge infinity pool overlooking the breathtaking Carribean sea, endless drinks and love touches from the employees, high end restaurant experiences and amazing entertainment at so many levels. We would like to recognize our friendly Jean C from entertainment staff that kept us updated with the daily schedules of their unique entertainment experiences and Santa, our beach bar waitress who works her butt off everyday with a huge smile and excellent service for everyone in that hot sun. If you plan to pay with points for any or all nights beware... you are placed in a standard room with no chance in advance to pay for upgrades unless there is availability the day you arrive. We paid for the club upgrade daily so that we could use the beach restaurant for breakfast but our room experience was not good. The initial room we were placed in 5322, had a dehumidifier in it but smelled fine. We unpacked, went to the beach, came back and it smelled of must. Henderson at the front desk was able to get us another room, 5419 and that smelled fine as long as you didn't open the slider! The steak house grill was directly below it and smoked up the balcony until about 9:30pm (AM coffee worked though). We didn't ask to change our room again as we didn't want to be a pain and didn't want to pack and unpack once again. We had been traveling for 3 weeks throughout Punta Cana so we had a lot of luggage! We want to come back but will ask not to be in building 5 near the restaurants. …
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$602 - $842 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
375
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Frequently Asked Questions about Hyatt Zilara Cap Cana
Which popular attractions are close to Hyatt Zilara Cap Cana?
Nearby attractions include Juanillo Beach (0.4 km) and Beers of the World (1.1 km).
What are some of the property amenities at Hyatt Zilara Cap Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Zilara Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Zilara Cap Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Zilara Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Zilara Cap Cana?
Conveniently located restaurants include Blue Marlin, Sanctuary Town Cap Cana, and The Steakhouse.
Are there opportunities to exercise at Hyatt Zilara Cap Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Zilara Cap Cana have an airport shuttle?
Yes, Hyatt Zilara Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Zilara Cap Cana have airport transportation?
Yes, Hyatt Zilara Cap Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Zilara Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Zilara Cap Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.