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Hacienda Temozon, A Luxury Collection Hotel

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Hacienda Temozon, A Luxury Collection Hotel
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350 Reviews from our TripAdvisor Community

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Showing 190: English reviews
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Rochester, New York
Reviewed 1 week ago

Spent 4 days here last May 2016, it was difficult to find but once we got there.. OH Wow! Gorgeous property .. a step back in time...with lovely suite with private dunking pool. Awesome staff! Quiet and relaxing! Delicious cuisine. We rented a car and drove from Cancun.. the only problem we had was a fuse in the car so...

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Helpful?
Thank NurseMarge
Ricardo M, Director of Operations at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear NurseMarge, Please receive my warmest greetings on behalf of The Haciendas' Executive Team. We sincerely hope this message finds you more than well. Thank you very much for taking the time to review our property! We truly glad that you had a great time at Hacienda Temozon. Kindly take the time to visit THEHACIENDAS.com to learn more about our...

The World
Reviewed 4 weeks ago via mobile

We spent four nights of our vacation here, and absolutely loved it. The property is incredible -- like stepping back in time while still be spoiled in modern luxury. The service is wonderful. All of the staff are so warm, friendly and authentic. They clearly take pride in and take care of what they do. It's rural Mexico, so expect...

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Helpful?
Thank pickytraveler21
Ricardo M, Director of Operations at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Pickytraveler21, Thank you so much for taking the time to review our lovely Hacienda. We truly hope this message finds you more than well. We are very glad and satisfied that you were able to feel the pride and friendliness of our associates, we truly are passionate professionals of the hospitality industry and our Guest's satisfaction is the best...

Paris, France
Reviewed 8 March 2017 via mobile

Such a nice location and great history! No doubts that the features are in line with what you expect (room, pool, design etc..) But it is a pity to have a such bad service from the staff and a poor quality for the food . Ok for paying half what I paid , ok to pay a 150$/night not more

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Helpful?
Thank PhR1
Ricardo M, Director of Operations at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Good morning dear PhR1, Receive my warmest greetings on behalf of The Haciendas' executive team. Thank you very much for taking the time to share your comments. We truly regret the fact that your perception of the quality and services at Hacienda Temozon is not positive and for that we sincerely apologize. I would like to get some additional details...

Poole, United Kingdom
Reviewed 4 March 2017

Attractively laid out hacienda with extensive grounds where Bill Clinton and George W Bush have stayed. Friendly iguanas and some beautiful birds in the grounds. We were given a complimentary upgraded room which was spacious with a lovely bathroom and deep sunken bath as well as powerful shower; lots of good quality towels. Fridge in room but no coffee/tea making....

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Helpful?
1Thank Judy G
Ricardo M, Director of Operations at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Judy G, Please receive my warmest greetings on behalf of The Hacienda's Executive Team. Thank you so much for taking the time to review our property! It looks like you had a great time at Hacienda Temozón. I'm glad you enjoyed your complimentary upgrade. I take this opportunity to extend an open invitation for you to come back to...

Canada
Reviewed 3 March 2017

Amazing little gem with very tall hedge and fence around it so you feel well protected. Nearly impossible to see this place from the outside - cocoon like. They had an event going on so we asked if we could just walk the grounds with our dog and have breakfast (without our dog) and they we happy to accommodate us....

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Helpful?
Thank Mike5466
Ricardo M, Director of Operations at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Mike5466, I trust this communication will find you more than well. Thank you very much for taking the time to review our properties! I'm glad you enjoyed your experience with us. We are very proud to serve Mexican coffee which is one of the best kept secrets of our amazing country. We are happy you enjoyed it as well!...

Smithfield, VA
Reviewed 15 February 2017

We were planning a trip to Yucatan state to visit Mayan ruins when I realized I had enough SPG reward points to bag a room at Hacienda Temozon. So glad I did. Travelers to the Mayan ruins at Uxmal and the Puuc Route will drive right past the exit for Temozon Sur, where the hacienda is located, so it's not...

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1Thank 73Duck
Seattle
Reviewed 14 February 2017

The hacienda is beautiful inside and out. The grounds are amazing and worth walking around. You can read about the history of the hacienda in the lobby area where they also feature old photos. It's a really interesting story. Our room was very comfortable, clean and well appointed. The service is impeccable and the dining was great. We stayed two...

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Thank mbartrip
Duisburg, Germany
Reviewed 13 February 2017

As the hotel was fully booked during early January's peak season we only visited for lunch in their Temozon restaurant sitting on their shadowed veranda overlooking the beautiful pool and beautifully landscaped gardens. The freshly baked bread and the organic food surprised us positively and the service was impeccable and attentive at all times. Even our rather casual attire (a...

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Thank dieeilige
Washington DC, District of Columbia
Reviewed 8 February 2017

We stayed four nights at Hacienda Temozon for my sister's wedding, and our stay couldnt have been more perfect and magical. Discreet and seamless service, beautifully and authentically decorated rooms, delicious food, professional handling of the entire wedding from beginning to end, we couldn't have been happier with our stay. A uniquely magical experience, and a must for any lover...

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Helpful?
Thank muratdaglitovar
Ricardo M, Director of Operations at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Muratdaglitovar, First off, congratulations on your sister's wedding! We wish your entire family the best of the best for the years to come! Thank you so much for taking the time to review our beautiful Hacienda, we are thrilled that you were able to experience it and that you enjoyed it to the fullest. We truly appreciate your kind...

San Miguel de Allende
Reviewed 5 February 2017

Hacienda Temozon is a beautiful property and a great spot to have a relaxing lunch when returning or going to Uxmal. It is about 15 minutes right off the main road. Lunch is served on their large veranda. Service is outstanding and the food was excellent. It is well worth the price to visit this spot and indulge your senses.

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Helpful?
Thank neelokb
Ricardo M, Director of Operations at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Appreciated Neelokb, We sincerely hope this message finds you more than well! Thank you so very much for taking the time to share your experience at our beautiful Hacienda Temozon with the world. We are truly happy that you enjoyed your experience; thank you very much as well for your kind compliments on the food and service, you just made...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hacienda Temozon is one of the most valuable residencies built in the 17th century, located in the Yucatan Peninsula. Just a 35 minute drive from Merida’s International Airport, this place is surrounded by a landscape where henequen was formerly cultivated and sisal was widely produced. Among the natural attractions that surround the place are the Lol-tun cenotes and caves, and the Uxmal Mayan Ruins. Its high-elevated ceilings and the exquisite ambiance of its 28 guest rooms and suites evoke the splendor of the colonial times when these premises were built. The 37 hectares covered by the site, a large pool, the cenotes, wonderful paths, and a spa offering treatments inherited from the Mayan culture merge so that guests take a deep plunge into relaxation and comfort. ... more   less 

Additional Information about Hacienda Temozon, A Luxury Collection Hotel

Address: KM 182 Carretera Merida-Uxmal | Temozon Sur, Temozon 97825, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Temozon
Price Range: ₹ 15,947 - ₹ 28,523 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hacienda Temozon, A Luxury Collection Hotel 5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Hacienda Temozon Merida
Hacienda Temozon Hotel Merida
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Temozon, A Luxury Collection Hotel staff and other travellers.
2 questions
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Simi Valley, California

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Questions? Get answers from Hacienda Temozon, A Luxury Collection Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I highly recommend the trip to the cenote for a swim! The mule cart ride is a fun treat!”
chrissyleaz, 3 Feb 2017 | Read review
“Reserve a room with a plunge pool.”
IEM10011, 24 Jan 2017 | Read review
“Reserve one of the suites. The price differential is worth it”
danwB6402BU, 23 Jan 2017 | Read review
“Ask for room near lobby and with a hamack inside the room”
  • Torn towels. Skinny and hard not plush and soft. Need to replace towels
  • Gap between wall and bathtub were a spider hid from being hit with shoe.
  • No place for a roll of toilet paper.
  • Lost it´s shine.
  • Needs detailed cleaning.
Notsag, 3 Jan 2017 | Read review
“The area where the stables were are closed up and a bit stiffling..the rest is perfect”
marieheleneca2016, 1 May 2016 | Read review
5 of 5