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BlueSense Sierra Madrid

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309 Reviews from our TripAdvisor Community

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Showing 4: English reviews
Reviewed 2 weeks ago

I visited Bluesense with my parents and sister. The program consisted in a massage, spa, and dinner. The price was not excessive, but yet it was too much for what we got. According to our opinion the massage was “average” in general (not very strong, rather passive “not to get too tired”, we speculated them to receive too many people...

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Helpful?
Thank Alex L
Warsaw, Poland
Reviewed 15 July 2015

My stay in the BlueSense was a disappointment. The hotel recently changed owners and according to my friends in the local area has had several complaints made about quality of service. The owners clearly pay little attention to the day-to-day running of their hotel - on the last day I was there, the service suddenly improved and it was obvious...

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1Thank McChazza
MabelRo R, Subdirectora at BlueSense Sierra Madrid, responded to this review

First, I wanted to thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case, we fell short. After your words, at the time you were staying with us, some...

Madrid, Spain
Reviewed 29 September 2014

We spend a weekend here on a bull board basis. Meals were quite good, specially if you fancy veggie food, although meat was also available. Also, if you are into spas, you will enjoy this place. Staff was very helpful and friendly, and this is a good location for mountain walks.

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Thank Jesus M
Monte-Carlo, Monaco
Reviewed 28 April 2014

We were working at this hotel. The location is very nice and they have a good Spa (we did not have time to use so can't comment apart from the look). Reception was very nice and the service to get to our rooms was efficient. The rooms were small, dated and too warm - and we could not find an...

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Thank LiamMonte

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel and Spa BlueSense Sierra de Madrid opens its doors on December 1, 2014, following a renovation of its facilities, in what was formerly known as Hotel and Spa El Bosque. Located in the town of Mataelpino, just at a 40 minutes' drive from Madrid, and embraced by the National Park of the High Guadarrama, the Spa resort is a unique space for Therapeutic Wellness and comprehensive care. The hotel offers elegant rooms with private balconies and mountain views. It has 43 bedrooms and suites and a variety of facilities and gardens over 7,000 m2, with stunning views of the mountain range. The rooms feature natural materials like wood and stone. All rooms have private bathroom with hairdryer and are complemented our spa facilities. ... more   less 

Additional Information about BlueSense Sierra Madrid

Address: Calle Guerrero 5 | Mataelpino, 28492 Mataelpino, Spain
Region: Spain > Community of Madrid > Mataelpino
Price Range: ₹ 3,403 - ₹ 7,827 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BlueSense Sierra Madrid 3*
Number of rooms: 43
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Questions & Answers

Here's what travellers have asked, with answers from BlueSense Sierra Madrid staff and other travellers.
3 questions
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Questions? Get answers from BlueSense Sierra Madrid staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a mountain view if possible, not on the ground floor.”
 of 5 bubbles McChazza, 15 Jul 2015 | Read review
“Choose one where you can adjust the heat, so mage first floor to open the windows...”
 of 5 bubbles LiamMonte, 28 Apr 2014 | Read review
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