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Best Western Derwent Manor Hotel

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Traveller (510)
Room & Suite (135)
Dining (35)
Overview
  • Excellent47%
  • Very good33%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“derwent manor”(233 reviews)
“two double beds”(59 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,575)
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1,570 results
Traveller rating
712
522
175
91
70
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LanguageEnglish
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712
522
175
91
70
Show reviews that mention
All reviewsderwent manortwo double bedsleisure facilitiescourse mealon arrivallovely hotelgrand hallrestaurant staffgroupon dealbar mealsthree coursessauna and jacuzzievery member of staffwedding venuelovely settingroom was largeafternoon tea
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1 - 5 of 1,570 reviews
Reviewed yesterday

We booked this visit via Great Little Breaks and it included two nights DBB plus entry tickets to Beamish Museum. The hotel has undergone extensive refurbishment since our last visit in 2015. The hotel is in a wonderful, remote location. Our room was a good...More

Thank Angu5
Response from KEITH D, Director at Best Western Derwent Manor HotelResponded today

Dear Guest Thank you for your review, on behalf of the entire team we are delighted you had an enjoyable stay. We look forward to welcoming you again very soon.....

Reviewed yesterday

Came here on a deal from Travelzoo which included two nights bed breakfast and three course evening meal with a day pass to Beamish village included. What a bargain! Lovely hotel. Food absolutely wonderful and the friendliest staff I have ever met! Will certainly come...More

Thank wishfulvancouverite
Response from KEITH D, Director at Best Western Derwent Manor HotelResponded today

Dear Guest Thank you for your review it is great to read that you feel we have a beautiful hotel and that the food was absolutely wonderful and that we also have the friendliest staff you have ever met. We look forward to welcoming you...More

Reviewed 3 days ago

Stayed last night on way back from Scotland. Really good value, food superb value had the early bird special and couldn't finish as such large portions. Bed very comfortable, nice room in the annexe and some of the friendliest staff I have met for along...More

Thank 51crackers52
Response from KEITH D, Director at Best Western Derwent Manor HotelResponded 2 days ago

Dear Guest Thank you for taking the time to review your recent stay with us, delighted to read that you found us to have a "lovely hotel with friendly staff" We look forward to welcoming you again very soon.

Reviewed 4 days ago via mobile

I just wanted to say thank you so much for all the help to each and every one of you and all the staff who worked tirelessly on the above date. Kaylee, Pip And Donna were amazing. They were so helpful, nothing was a problem....More

Thank Margaret F
Response from KEITH D, Director at Best Western Derwent Manor HotelResponded 3 days ago

Dear Guest Thank you for taking the time to review your daughters wedding day. We are thrilled we helped to achieve the perfect day for your daughter and husband. I will certainly pass all of your kind words to the entire team who helped play...More

Reviewed 5 days ago via mobile

Me, my man and sister came here to have a look around for ideas for a wedding venue, we hadn't booked anything and the hotel staff were lovely and kind enough to let us have a look around. Me and my man loved it so...More

Thank aimeescollen
Response from KEITH D, Director at Best Western Derwent Manor HotelResponded 4 days ago

Dear Guest Thank you for your review. I was very happy to read that the wedding team could accommodate you with a show round when you visited us and that you liked it so much that you booked a surprise visit for your Mam. As...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 105 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 105 - US$ 216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (510)
Room & Suite (135)
Dining (35)
Pool & Beach (4)
Business Centre & Event Rooms (28)
Questions & Answers
Ask a question
squibbsNewcastle
25 May 2018|
AnswerShow all 4 answers
Response from AJSooty | Reviewed this property |
Massive TVs but no DVD players
1
Vote
Michael D
23 November 2017|
AnswerShow all 8 answers
Response from lynnylala | Reviewed this property |
I’m not sure but soda water should be free
0
Votes
Christopher H
11 August 2017|
AnswerShow all 6 answers
Response from Sarah Jane C | Reviewed this property |
Yes the restaurant is and there is only a few steps into the pool, but very wheelchair friendly.. hope this helps
1
Vote
Room Tips
"Rowan cottage has a very peaceful location with fabulous views of the countryside"
Read review
"the restaurant is on the first floor where we were so straight out of room and into breakfast."
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"Room 111 is a suite that is like a fabulous apartment. Highly recommend for a special treat."
Read review
"Appalling Customer Service"
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