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Holiday Inn Reading West

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249 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Rotherham, United Kingdom
Reviewed 1 week ago

We booked a London freedom weekend which entailed staying at a Home Counties hotel, this turned out to be this one, very pleasant receptionist, efficient. Our meal for the coach load was booked for 8pm as we had been in London since 11.30, we arrived about 7.30, checked in, got to room which was freezing, freshened up and went for...

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Helpful?
Thank Loraine M
United Kingdom
Reviewed 31 October 2016 via mobile

The hotel did the job we needed it to - provide us with a comfortable bed and a warm water. We stayed for 1 night as attended a friends wedding near by. Good price. Good size room. Queen bed was 2 singles pushed together, very dated decor and it needed some TLC, it has the old style Holliday Inn decor...

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Helpful?
Thank Sasperella16
IHGService, Guest Relations Manager at Holiday Inn Reading West, responded to this review

Dear Sasperella16, We welcome your thoughts about your stay and thanks for choosing our brand. It is good to read that you found your bed comfortable and our staff to be courteous. Although you view some of our decor to be out of date, we will keep your comments in mind for future improvements. We aim to deliver our industry...

Leeds, United Kingdom
Reviewed 18 October 2016

We stayed for 1 night, sunday 16th October. We booked this hotel as part of the £99 LEGOLAND break. The room was big enough for myself, husband and two boys aged 7 and 4. When we arrived into our room there was a travel cot which we managed to put down ourselves, we couldn't get the sofabed to come out...

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Thank LisaMcG88
Quorndon, England, United Kingdom
Reviewed 16 October 2016

Room windows sealed, no way to get any fresh air into room. Air cooling unit in room did not work even after I had mentioned it to reception and I was told it had been fixed. Room telephone did not work on first night, it was fixed for second night after I complained. Hair dryer did not work first night,...

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Helpful?
Thank Simon H
IHGService, Guest Relations Manager at Holiday Inn Reading West, responded to this review

Dear Simon H, Thank you for your feedback regarding your stay at Holiday Inn Reading West. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about room service. However, we’re sorry we fell below your expectation regarding the air conditioning, in-room amenities and the bar service. We will...

Kent, United Kingdom
Reviewed 7 October 2016

Well this is certainly not a flag ship for holiday inn more like a submarine. Well from the booking in it went down hill fast .My daughter booked this hotel for a lot of people who were attending her wedding the next day, lucky this was not being held at this hotel. Booking the was not the easiest to start...

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Helpful?
Thank ianp37
IHGService, Guest Relations Manager at Holiday Inn Reading West, responded to this review

Dear ianp37, Thank you for sharing your experience regarding the Holiday Inn Reading West. We are very sorry for the shortcomings, particularly with the unsatisfactory level of service from our staff and the no hot water issue during your stay. Please know that these are not the standards that we aim for, nor that which we normally achieve. We’d like...

Reviewed 4 October 2016 via mobile

I have stayed here previously, but this trip wasn't up to the standard I had previously seen. Took a few minutes for someone to get to reception, but no apology when they did arrive. They were straight on the phone to deal with a flood of some sort. Problems happen, but a smile and "sorry will be with you in...

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Thank Nathan P
Reviewed 25 September 2016 via mobile

Very clean room with extremely comfortable bed. Lovely courtyard area with seating just off the bar area. Sofa in the bar so soft and comfortable had trouble getting off it. Gammon and chips served for evening meal, could not fault, piping hot and beautifully cooked gammon. Chips were crispy on the outside and soft inside. Followed by lemon posset, this...

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Thank Neiceee
sheffield
Reviewed 11 September 2016

We booked a trip to Legoland for our family of 4 , choosing to stay at the Holiday Inn Reading West after our visit. This is what happened. ( This is my complaint to the hotel who have failed to respond.) last night we stayed at the hotel. we went down to the restaurant for tea with 2 small kids....

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1Thank Bookitpackedit
IHGService, Guest Relations Manager at Holiday Inn Reading West, responded to this review

Dear Bookitpackedit, Thank you for choosing our hotel for your recent family trip, and for taking the time to share your experience online. It is regrettable that your restaurant experience and the quality of food you received was a disappointment. Please know that this experience is not reflective of our usual high standards. The feedback we receive from our valued...

Reviewed 7 September 2016 via mobile

Disappointment started before I'd even arrived when I saw I was about to arrive on to a commercial business park, next to a very busy road - My fault... should have checked the location.... I would have dismissed it as an option before booking. The receptionist was friendly but really didn't get the message that I wasn't interested in the...

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Helpful?
Thank Dkmrcw
IHGService, Guest Relations Manager at Holiday Inn Reading West, responded to this review

Dear Dkmrcw, Thank you for your feedback regarding your stay at Holiday Inn Reading West. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about room cleanliness and the bathroom. However, we’re sorry we fell below your expectation regarding the room temperature and breakfast selection. We will address...

Cambridge, United Kingdom
Reviewed 6 September 2016

I arrived here on friday night along with other guests for my friend's wedding. First impressions were one of our party had gone through from the bar to outside to have a ciggarette only to find rats running around, this was a recurring theme, everybody talking about rats but each time you told the staff they made out it was...

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1Thank SmartDamo
IHGService, Guest Relations Manager at Holiday Inn Reading West, responded to this review

Dear SmartDamo, Thank you for the detailed review of our hotel. Please accept our sincerest apology for the shortfalls you have noticed with the cleanliness of our facility and the food quality and drinks was not to your liking. We also apologize for the level of service you received. It is regrettable that we fell below your expectations. We want...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Reading West is one of the best located hotels in the Reading/Newbury area with ample free car parking. We are very close to Arlington, Calleva, Colthrop and Easter Business Parks and within easy reach of Green Park. We are only 3 miles from M4 junction 12 on the A4 Bath Road between Theale and Thatcham. Nearby attractions include the Oracle Shopping Centre, Madejski Stadium, Newbury Race Course, Beale Park, Basildon House, Legoland and Windsor Castle. All our guest bedrooms have air conditioning and have been designed to have comfort in mind as well as space to work. We have 2 accessible rooms and 2 suites. All rooms have ensuite facilities, direct dial telephones, TV with a good selection of channels, pay movies, trouser press, iron/ironing board, hairdryer and tea/coffee making facilities. There is also Wi-Fi available throughout the property. The Padworth Restaurant and Bar are available for breakfast, light snacks, full meals, tea & coffee and selection of beverages to both residents and non residents.Holiday Inn Reading West is an ideal Wedding, function, party, meeting and conference venue. ... more   less 

Additional Information about Holiday Inn Reading West

Address: Bath Road | Padworth Lane, Padworth RG7 5HT, England (Formerly Padworth Court)
Region: United Kingdom > England > Berkshire > Padworth
Price Range: ₹ 5,105 - ₹ 10,346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Reading West 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Holiday Inn Reading West Hotel Reading
Reading Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Reading West staff and other travellers.
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Dublin

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Questions? Get answers from Holiday Inn Reading West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room not near a fire door as it leaves the room very cold”
 of 5 bubbles lorainem137, 28 Nov 2016 | Read review
“Don't stay in room 20”
 of 5 bubbles simonhK1010WU, 15 Oct 2016 | Read review
“do not stay in room 34.”
 of 5 bubbles SmartDamo, 6 Sep 2016 | Read review
“Ground floor rooms are good.”
 of 5 bubbles CliffordAlls, 25 Aug 2016 | Read review
“Can't advise because I've stayed only once”
 of 5 bubbles JohnTravelsLots, 14 Aug 2016 | Read review
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