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Club Balai Isabel

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508 Reviews from our TripAdvisor Community

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There are newer reviews for Club Balai Isabel
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Showing 501: English reviews
Reviewed 8 November 2016 via mobile

It was one of the best vacations my husband and i had. Food was good & reasonably priced. All, and i mean ALL the staff were courteous, friendly & helpful. The location is just right. Not too far from the City. Pools were inviting. Taal Lake view, especially during sunset, is just picturesque. I like that their Souvenier Shop had...

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1Thank YnaquiLlorca
Reviewed 2 November 2016 via mobile

Cons: 1. The room is OLD and TIRED, the bed sheets are not white anymore.. very poor in terms of cleanliness, the room is not well maintained. Piles of garbage along the hall way. 2. Skip the dinner buffet. A total waste of money. 3. Check in staff not accomodating. I paid for a full view of taal for the...

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Helpful?
Thank profcleo
Guest Services B, Guest Services and Front Office Supervisor at Club Balai Isabel, responded to this review

Thank you for your review. We are really sorry for the inconvenience. Your feedback is extremely appreciated as we always strive to improve. We are in the process of refurbishing our rooms and facilities. We will certainly be taking your review into account when re-training our Front Office and Housekeeping staffs. We have noted all of your concerns and please...

Paranaque, Philippines
Reviewed 2 November 2016

very nice facilities, first class infact, but service should be first class too which the management failed to deliver especially when cleaning the room and the sorroundings! one thing better though is the price of foods in their restaurant they are cheap and deliciuos with great view food service is very good too!

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Helpful?
Thank Vivian E
Guest Services B, Guest Services and Front Office Supervisor at Club Balai Isabel, responded to this review

Thank you for your review. Your comments are extremely valued as we always strive to improve. We are really sorry for the inconvenience. We will surely work on your concerns as soon as possible, as it has been addressed accordingly. We are glad that you find our facilities first class and you liked the food and food service too. We...

Reviewed 1 November 2016 via mobile

If you value cleanliness like i do, then brace yourself... When they say you get what your money's worth... Balai Isabel adressed this quote by showing you 4k+ worth of garbage? I've been to cheaper hotels and resort but i didnt came face to face to bunch of garbage bags in front of the doorstep. The pool by the restaurant...

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Helpful?
1Thank Michelle T
Guest Services B, Guest Services and Front Office Supervisor at Club Balai Isabel, responded to this review

Thank you for your review. We deeply regret that you experienced inconveniences. We value your feedback as we always strive to improve. We assure you that we take these matters seriously and we will be working to improve these as soon as possible. Warmest Regards, Team Club Balai Isabel

Paranaque, Philippines
Reviewed 1 November 2016 via mobile

Balai Isabel was a pleasant surprise to us. The sprawling grounds, trees, big swimming pools, the food and the beauty of Taal Lake, all yours for the taking, from sunrise to sunset. Kayaking by the lake, calm and serene waters was soothing. The waiters by the terraza cafe could use more training, as more guests come, the orders got stalled...

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Helpful?
1Thank Vivien M
Guest Services B, Guest Services and Front Office Supervisor at Club Balai Isabel, responded to this review

Thank you for taking the time to share your recent experience at our resort. We deeply regret that you experience inconveniences. We are on the process of refurbishing our rooms and facilities. Thank you for acknowledging the efforts of our waiters. We have lots of room for improvement and we will certainly be taking your review into account when re-training...

Quezon City, Philippines
Reviewed 30 October 2016 via mobile

Club balai isabel has everything u want in a resort except beach swimming (taal lake is too sulfuric). You have fabulous rooms, swimming pools, nice views, great places to get lost in and good food. However, they will need to fix their spotty wifi and to insure that smart and globe signals are strong. For people who really want to...

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Helpful?
Thank thefilipinobulldog
Guest Services B, Guest Services and Front Office Supervisor at Club Balai Isabel, responded to this review

Thank you very much for choosing our resort and taking the time to write a review of your recent experience. What we have now is an outdoor wi-fi and we are working on improving our wi-fi service more. We are really glad to know that you enjoyed your stay. We hope your next visit is just around the corner, because...

Reviewed 28 October 2016

We stayed here for 3 days and 2 nights. We enjoyed our stay and will definitely come back again. We stayed in LFV1 which is the farthermost villas but closer to the big pool and aplaya with an excellent view of the taal lake. The staff is very friendly, the food is good, the room is clean and spacious but...

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Helpful?
1Thank Normand B
Guest Services B, Guest Services and Front Office Supervisor at Club Balai Isabel, responded to this review

Thank you for taking the time to write a review about your recent experience at our resort. We are glad to know that you enjoyed your stay with us. What we have now is an outdoor wi-fi and we are on the process of improving our wi-fi service more. We are looking forward to welcoming you back here in the...

Geneva, Switzerland
Reviewed 26 October 2016

Third time here, but this time I finally got a chance to use the resort's facilities and relax. I was lucky that this was on a Monday morning and, therefore, there weren't many people around. So I actually had the pool (beside the restaurant) practically to myself and the service in the restaurant was very attentive (thanks to Mark and...

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Helpful?
Thank Cecilia J
Guest Services B, Guest Services and Front Office Supervisor at Club Balai Isabel, responded to this review

Thank you very much for your taking the time to write a review about your recent experience in our resort. We are very pleased to know that you enjoyed your stay and it has been your third time. We appreciate you for being very specific on the points that you would like to commend and the things you would like...

Manila, Philippines
Reviewed 24 October 2016

The management Club Balai Isabel Good day. Our family stayed in your resort from October 15-16 to celebrate my mother's 65th birthday and my wife's birthday. Prior to that, I requested of the staff could arrange something special for them during our stay. And the Club Balai staff did not disappoint. From the room decoration, to the cakes and the...

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Helpful?
Thank Dennis-Rosario
Guest Services B, Guest Services and Front Office Supervisor at Club Balai Isabel, responded to this review

Thank you for your review and for choosing Club Balai Isabel. We are very pleased to know that you had a memorable experience and you enjoyed your stay. Thank you for acknowledging the efforts of our staffs. We hope your next visit is just around the corner and we are looking forward to welcoming you back here in the near...

Philippines
Reviewed 23 October 2016 via mobile

If not for the location, and its surroundings, this would be the last place I would ever visit. Rooms are poorly maintained, service right from the front desk to the restaurants is a 1 on a scale to 5.front desk / concierge have very little knowledge of the area or to even suggest you a place to go outdoors. Service...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Right on the shores of the world-famous Taal Lake and across from its volcano is a place where you can relax, connect and be with nature. Club Balai Isabel offers an option for an active lifestyle with all the comforts of city living. A mere fifteen minutes from the Tagaytay ridge, it offers an up-close and personal view of the lake and its world-famous volcano. ... more   less 

Additional Information about Club Balai Isabel

Address: Taal Lake | Banga, Talisay, Luzon 4220, Philippines
Region: Philippines > Luzon > Calabarzon Region > Batangas Province > Talisay
Price Range: ₹ 5,922 - ₹ 9,598 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Balai Isabel 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Club Balai Isabel Hotel Talisay
Hotel Balai Isabel
Club Balai Isabel Batangas/Talisay
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Questions & Answers

Here's what travellers have asked, with answers from Club Balai Isabel staff and other travellers.
26 questions
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Questions? Get answers from Club Balai Isabel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“LFV rooms are quiter, closer to the big pool, and very spacious.”
  • The view from our balcony
 of 5 bubbles normandb111, 28 Oct 2016 | Read review
“those with a view of the lake and volcano”
 of 5 bubbles 92ceciliaj, 26 Oct 2016 | Read review
“Book a lakeside room!”
  • View from the fourth floor of our lakeside room
  • Our loft room could comfortably fit six people, with three double beds (2 at the loft)
 of 5 bubbles haejaf, 20 Oct 2016 | Read review
“best view and quite comfortable”
 of 5 bubbles , 13 Oct 2016 | Read review
“you can get discounts on their FB page... look for it...”
 of 5 bubbles jeffreyl438, 29 Sep 2016 | Read review
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