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Grand Zuri Dumai

Hotel WebsiteUS$ 42*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 49*
US$ 42*
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US$ 47*
US$ 47*
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Grand Zuri Dumai
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151 Reviews from our TripAdvisor Community

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Showing 79: English reviews
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Reviewed yesterday NEW

The staff was amazingly friendly, rooms were okay, definitely the best hotel in dumai. I really was impressed with the chef there. His name is Frank. He made us feel so at home and the food he cooked was amazing . Im probably the pickiest eater on the planet and frank made me special dinners , American style and made...

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Helpful?
Thank Mike M
Management response:

Dear Mike M "Warmest Greeting From Hotel Grand Zuri Dumai " Thank you very much for taking your time to give five stars for our hotel at tripadvisor. Very happy to know that you are the satisfaction with our Hotel staff especially with our chef whose make you feel like home and prepared an American dinner for your dinner time....

Reviewed 4 days ago NEW

Cukup puas untuk pelayanan yg diberikan hotel grand zuri dumai, one of the best hotel in dumai.. Lokasi juga strategies, sarapan not bad I give 7,5 for breakfast... Will choose grand zuri again when I visit dumai next time...

Review collected in partnership with this hotel
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Helpful?
Thank fatimahabiyya
Grandzuridmi, General Manager at Grand Zuri Dumai, responded to this review
Google Translation

Kepada Ibu Fatimahabiyya ” Salam Hangat dari Hotel Grand Zuri Dumai ” Terima Kasih telah memilih Hotel Grand Zuri Dumai...

Reviewed 1 week ago

overall the hotel atmosphere and the staff are so helpful and cooperative, breakfast has variety options. Bed was comfort, airport shuttle and nearest place car shuttle also good. I would recommend this hotel to anyone.

Review collected in partnership with this hotel
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Helpful?
Thank daggupati
Management response:

Dear Mr Daggupati “Warmest Greeting From Hotel Grand Zuri Dumai “ We sincerely thank you for the time that you have spent to give us a great review and five stars in your recent stay at Hotel Grand Zuri Dumai. Your Highlight about our hotel staff whose helpful and cooperative , also about our breakfast menu, our bedroom, and shuttle...

Petaling Jaya, Malaysia
Reviewed 24 March 2017

Staffs are friendly and attentive, rooms are good, food is good. But morning breakfast can be improved. Besides the 9th floor, all the other rooms need to be installed with a power oultet socket next to the bed.

Review collected in partnership with this hotel
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Helpful?
Thank Viknesh V
Grandzuridmi, General Manager at Grand Zuri Dumai, responded to this review

Dear Viknesh V "Warmest Greeting From Hotel Grand Zuri Dumai" Here with this comment we would like to say thank you for taking your time to give a good comment for our hotel at TripAdvisor. Thank you very much for taking your time for share your best experience during stay with us and give us five stars at Tripadvisor. We...

Singapore, Singapore
Reviewed 12 February 2017 via mobile

Stayed a nite on business. The breakfast spread is quite good even though the ground floor restaurant seems small. But its a small hotel. Again not much choice of good hotels in Dumai, an oil town. Much of the oil wealth must have not been shared with locals by the looks of it. Theres a mosque about 150 metres in...

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Helpful?
Thank Datokadir
Management response:

Dear Datokadir "Warmest Greeting From Hotel Grand Zuri Dumai" Here with this comment we would like to say thank you for taking your time to give a good comment for our hotel at TripAdvisor. Dumai is almost a small city with spesificly with oil town in Riau, Sumatera. Strategis location is our centre point in this city, you can find...

Waleska, Georgia
Reviewed 5 February 2017 via mobile

This is my third visit to the Grand Zuri and have always had a pleasant stay. Rooms are clean and comfortable and the air conditioner has always worked properly. The Hotel also has a small gym facility, pool and restaurant which offers a free buffet breakfast. The Hotel staff is very friendly and will try to accommodate any needs you...

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Helpful?
Thank Ben8145
Management response:

Dear Mr. Ben “Warmest Greeting From Hotel Grand Zuri Dumai “ Thank you for taking your time to describe your positive comments on TripAdvisor. Your good comments about our room, our staff and our hotel service is trully motivation for us to increase our service quality. This review has been shared with our team and it is trully motivating when...

Reviewed 10 January 2017 via mobile

Local people said it's the best hotel in town. The room is clean and cozy, though when I first come it smells a little bit funny. But all the staffs are very helpful and kind. They facilitate transportation from/to the airport and Pertamina office (as I have to do my business there). The swimming pool is nice. They have complete...

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Helpful?
Thank StephaniDwitya
Grandzuridmi, Manajer Umum at Grand Zuri Dumai, responded to this review

Dear Mr/Ms SthepanyDwitya “Warmest Greeting From Hotel Grand Zuri Dumai “ We sincerely thank you for the time that you have spent to give us a great review in your recent stay at Hotel Grand Zuri Dumai. Your Highlight about our Hotel facilities and services are much appreciated . We will certainly share your feedback with our team to make...

Dumai, Indonesia
Reviewed 20 December 2016 via mobile

I'm living in this hotel for more than one year. The management and staff are always open to all suggestions from clients. As a long stay guess, they include some additional appliances over the standard in my room. They are also really helpful organizing activities and trips for the weekend. They are adapting the restaurant offer to suggestions for food...

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Helpful?
Thank CCS_Spain
Grandzuridmi, Manajer Umum at Grand Zuri Dumai, responded to this review

Dear CCS_spain, “Warmest Greeting From Hotel Grand Zuri Dumai “ Actually, Thank you very much for sharing your amazing experience during stay with us, as our long stay guest . We were very impressed to know with the perfect comments you give to through TripAdvisor. We always strive to provide a special treatment for our long stay guest like organized...

Singapore, Singapore
Reviewed 20 December 2016

I have been in Dumai for a week on urgent business, I arrived at the hotel without a booking however the staff were able to make a plan to accommodate me. The Rooms are functional, clean and serviced daily, the bathroom is modern and is fitted with a spacious shower, not usually found in SE Asia. The Staff are great,...

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Helpful?
Thank Kenellam
Grandzuridmi, Manajer Umum at Grand Zuri Dumai, responded to this review

Dear Kenellam “Warmest Greeting From Hotel Grand Zuri Dumai “ We are very happy to hear that you can get your room although you did'nt do reservation before and knowing that our staff can accomodate you in our hotel . Thank you for taking your time to describe your positive comments on TripAdvisor. Your good comments about our room, our...

Reviewed 13 December 2016

I spent 24 days at the Grand Zuri Dumai and the staff members really made my stay. They were gracious, warm, accomodating and remembering names. I appreciate how they responded to any requests and answered any questions. I would like to mention in particular: Sari who genuinely engaged me in conversation. The room was well-furnished, clean and comfortable. The housekeeping...

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Helpful?
Thank Diana P
Grandzuridmi, Manajer Umum at Grand Zuri Dumai, responded to this review

Dear Diana P “Warmest Greeting From Hotel Grand Zuri Dumai “ On Behalf , we were very impressed with the perfect comments that you give to us at TripAdvisor. Thank you for taking your time to share the experience during living with Hotel Grand Zuri Dumai. We are very pleased to know that our staff as always remember your name...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting

Additional Information about Grand Zuri Dumai

Address: Jln. Jendral Sudirman no. 88, Dumai 28812, Indonesia
Region: Indonesia > Sumatra > Riau Province > Dumai
Price Range: ₹ 2,521 - ₹ 3,167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Zuri Dumai 4*
Number of rooms: 109
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Grand Zuri Dumai staff and other travellers.
2 questions
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Questions? Get answers from Grand Zuri Dumai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in back overlooking pool”
mikemY1476XB, 21 May 2017 | Read review
“Non-smoking rooms are quite a hot pick. Be sure to book earlier if you are a non-smoker.”
JasonL657, 20 Oct 2016 | Read review
“Every room was nice, super clean, and comfortable!”
muhammadr492, 20 Sep 2016 | Read review
“The rooms not facing to Jenderal Sudirman Street are more silent,. The surrounding mosques is the only thing they can disturb you.”
CCS_Spain, 10 Jun 2016 | Read review
“it is super excellent room”
thinkgenius, 19 May 2016 | Read review
5 of 5
Hotel Website
US$ 42* /night
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Orbitz.comUS$ 47
Expedia.comUS$ 47
PricelineUS$ 49
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Prices are for 1 room, 2 adults
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