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Every thing was great. The pool sauna and jaquzi were fine and much enjoyed by ourselves.
When you go and you must. There are no good shops anywhere nr. They look close on the map but as the roads are so winding they take you...More
I don't believe that some of these reviews are real, or made up my staff and mangement, but I have never in my life been to such an awfull place.
We arrived today at 4 pm, and checked in at a very scruffy reception, and...More
1 Thank sandraA6154CR
Response from Diamond R, General Manager at Thurnham HallResponded 3 weeks ago
Thank you for your feedback from your recent stay here. We work very hard to ensure all our guests feel comfortable and have everything needed for a relaxing stay. We are sorry that you feel some of the aspects of your visit were not as...More
I was due to stay at Thurnham Hall but unexpectedly lost my brother on 9th January. My friend rang up to ask if we could change the date but the staff at Thurnham Hall said she had to ring head office which was Diamond Resorts....More
2 Thank marg67_11
Response from Diamond R, General Manager at Thurnham HallResponded 8 February 2018
Thank you for leaving this review for us. Please do accept our condolences for your loss. Please do contact our Customer Services team in Lancaster Head Office with details of your reservation and we will certainly look into this for you further. Best wishes.
Wonderful location. Excellent quality apartment which offered excellent accommodation and space. We had a very relaxing few days. The location was close to many places of interest and provided the peace and quiet we wanted. Highly recommended.
Wow, I was blown away by this place!! Let me start off by telling you we paid £29 for a night here!! For that we had a beautiful refurbished suite, it was huge! A lovely big bathroom with double sinks, nice big bath with a...More