We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Mysore - Madikeri Road NH 245, Suntikoppa Post, Suntikoppa 571237 India
eDreams
Booking.com
Priceline
Agoda.com
FindHotel
Trip.com
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (150)
Room & Suite (36)
Dining (11)

About

#2 of 12 in Suntikoppa
Location
Cleanliness
Service
Value
Good to know
HOTEL STYLE
Family
Languages Spoken
Hindi
Property amenities
Free parking
Internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Outdoor pool
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Spa
Baggage storage
Concierge
Laundry service
Show more
Room features
Air conditioning
Additional bathroom
Fireplace
Housekeeping
Room service
Kitchenette
Room types
Family rooms
52Reviews3Q+A11Room tips
Traveller rating
  • 39
  • 7
  • 2
  • 2
  • 2
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
SHREYAS REDDY wrote a review 11 May
Bengaluru, India4 contributions1 helpful vote
+1
Overall, I had a great experience with The Birchwood Retreat, staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect for a family get together. The only advice from my side is to increase the speed of F&B service. Would recommend to others👍😊
Read more
Date of stay: May 2022Trip type: Travelled
Room Tip: Ideal for a large group of family & it's pet friendly resort
See more room tips
Helpful
Share
krishnagopal K wrote a review Mar 2022
Bengaluru, India189 contributions29 helpful votes
+1
location-pet friendly-clean-neat-the breakfast buffet-Spacious rooms-Swimming Pool. Not much to order from the menu sent for Lunch and Dinner. I think the menu needs variety but this is subjective. Breakfast: First day we didn't get a Breakfast Buffet. I guess there was low occupancy. Second day we got Breakfast buffet. It was very good excellent. Was really happy with it. Disliked · The quantity of the food to cost it very disappointing so much that it made me angry. I had ordered Vermicelli Payasam and I got a tiny bowl with 4 tea spoons of the vermicelli payasam.SERIOUSLY!!! ARE YOU GUYS KIDDING ME????? It was ridiculous made me extremely angry. When I am charged Rs 200-300+ for a dish like that..I should get a decent amount. When I mentioned that to the restaurant chap he said... sorry sir I did mention it to chef. So next again I ordered the same dish. And this time I got a decent amount. So put simply the price of the food Vs the quantity balance is extremely bad. This needs to be corrected. Guest who order food and see the quantity less should return the dish with a mention to staff about the quantity. Breakfast: First day we didn't get a Breakfast Buffet. I guess there was low occupancy. THE MOST IMPORTANT POINT WHICH I FOUND EXTREMELY NEGATIVE: When I was checking out I brought all my luggage doing 2 rounds to my room and to reception. and left it all at the reception while I was paying up and checking out. Not one not once did any staff ask if they can help with the luggage? All my luggage was in the reception piled up till I paid the bills and check out. Even after that not one staff offered to help with my luggage to load into the car. This I thought was extremely wrong. You don't just take care of the luggage when your guest check in..you also help them when they check out. THAT"S VERY IMPORTANT. Hope this will be corrected. WILL I GO BACK AND STAY THERE? Yes, of course I will and will also recommend this place to my friends and relatives especially with PETS... I really like the place. Just that the above mentioned points needs to be addressed by the management. They have such a lovely place and things like these will set them back.
Read more
Date of stay: February 2022
Rooms
Service
Sleep Quality
Room Tip: Pool view is good even the estate view is not bad. If you have pets preferably take the ground...
See more room tips
1 Helpful vote
Helpful
Share
Swapnil D wrote a review Nov 2021
Goa, Goa, India7 contributions4 helpful votes
We stayed here for 2nights, and I cannot express how this place exceeded all our expectations. These guys are magical, especially to name a few staff here starting with Abhishek- Reservations, Prashant- Service team and lastly Varun-the tour guy, these guys made our trip absolutely amazing. The spa was incredibly super. The villa is beautiful and so much of space , good amenities and super service from the housekeeping team to make this villa look spectacular. The view from each room took our breath away. A must visit for everyone who visits Coorg. The food is so local n so yummm. (Thanks Prashant to make sure we are fed well)We are one absolutely happy family to visit this resort. Thanks guys for making our holiday magical. All the best to the team Swapnil Dubey
Read more
Date of stay: November 2021Trip type: Travelled
Helpful
Share
Dhilip wrote a review Nov 2021
4 contributions1 helpful vote
Me and my wife stayed at Birchwood retreat on 1st Nov 2021. We can certainly say this resort is not how it was showed in the pics. Its rather small and not much to see or walk around. From the start till the end it wasn't a stay to remember. The guests were not received properly and left to find our own way to parking and to reception. No one was there to guide the guests or help with the luggage until you go to reception and ask for help. I did complain about this though I was told the staffs were new to the work. Our room was average, rather like a boutique hotel with no scenic view whatsoever. Television had only hand full of channels to see, which ever channel we change it says needs to be subscribed. Substandard level of running a so called luxury resort. We ordered lunch and dinner  to our room. Food quality, taste and portions are good as long as you are paying for what you eat.We paid around 12k for a night stay in which only breakfast and a high tea and snacks was included as complimentary. Though the high tea provided was not at all orderly, we were waiting and the way the boys catered was pathetic. Either they forget to give the coffee/ tea or they give a luke warm tea. When we asked for the snacks, the person who was catering us nodded his head and moved away but no snacks were served even after waiting for a long time. We got pissed off and left the place. The breakfast buffet was average and very less items. Taste too was not so good. The worst part is their hospitality. None of the staffs working in that resort know what is customer service, no one is trained in hotel or hospitality management. No one greets you or give you a smile if you pass any of the staff in the corridors or while serving food but down right ignores you and doesnt even meet your eye even if you are standing somewhere looking for help or guidance and wont ask you if you need anything. While checking out no one asked if we enjoyed our stay, if the food is good etc.. No one even tries to get your feedback or recommendations but slaps you with the invoice and silently stands until you make the payment and get out. Doesnt even help you with your luggage until the car parking. The resort environment is so gloomy. They just want to run this business for the sake of running. Completely dissatisfied with the stay we had. Not at all worth the money spent. We dont recommend this resort to anyone looking for a great vacation experience.There are better resorts charging much less but with more trained and courteous staff who make you feel welcome and makes sure you had a pleasant stay.
Read more
Date of stay: November 2021Trip type: Travelled
1 Helpful vote
Helpful
Share
Naik wrote a review Aug 2021
1 contribution
I went with a few friends and was initially quite anxious because I would have to work as well. The wifi and all facilities were top notch. The staff took even the smallest complaints very seriously and tended to it immediately. Special thanks to Sumanth for going that extra mile to ensure our stay was perfect. The entire retreat is extremely beautiful and very calming, have nothing to complain about.
Read more
Date of stay: August 2021Trip type: Travelled
Helpful
Share
Previous
123456
PRICE RANGE
$167 - $229 (Based on Average Rates for a Standard Room)
LOCATION
IndiaKarnatakaKodagu (Coorg)Suntikoppa
NUMBER OF ROOMS
33
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Birchwood Retreat
Which popular attractions are close to The Birchwood Retreat?
Nearby attractions include Chiklihole Reservoir (6.3 km) and Harangi Backwaters (6.6 km).
What are some of the property amenities at The Birchwood Retreat?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at The Birchwood Retreat?
Top room amenities include a kitchenette, air conditioning, and an additional bathroom.
What food & drink options are available at The Birchwood Retreat?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at The Birchwood Retreat?
Yes, free parking is available to guests.
Are there opportunities to exercise at The Birchwood Retreat?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at The Birchwood Retreat?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Birchwood Retreat?
Many travellers enjoy visiting Raja's Tomb (12.0 km) and Madikeri Fort (10.2 km).