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4.0
#1 of 13 hotels in Bromley
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Bromley Court Hotel is situated in the London borough of Bromley and is only 1 mile from the town center . London Victoria Rail Station is 18 minutes away by fast train from Bromley South Station. The Hotel features on site complimentary car parking, beautiful landscaped gardens to the rear of the hotel with patio seating areas , 110 an suite, air conditioned bedrooms, all with free wired and WiFi internet access, flat screen televisions with free view channels, tea and coffee making facilities, hairdryer, toiletries and 24 hour room service. A small Hotel Gym is available to residential guests only, complimentary. A fully air conditioned Restaurant and Garden Bar as well as a Lounge Bar all offering free WiFi access. We offer extensive Conference and Banqueting facilities as well as being the Premier Wedding Venue in the Bromley area.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
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Nestled in a picturesque blend of town and country, the Bromley Court Hotel is often appreciated for its prime location. While opinions on value vary, with some guests finding it reasonably priced and others not, the hotel's service receives accolades for being attentive and professional. The rooms elicit mixed reactions, described as both cozy and cramped.
The festive atmosphere and praised amenities, like the beautiful gardens and delicious food, add to the charm, although some areas may benefit from redecoration. Cleanliness is a strong suit, with travelers consistently commending the well-maintained environment.
Location
Convenient
Atmosphere
Inviting
Rooms
Cramped
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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So from my very first meeting with Jamie who is the Senior Meetings and Events Coordinator, everything has just been absolutely perfect.
We wanted to celebrate my mums 70th birthday and had a clear vision in mind. Jamie was very accommodating from helping us with our menu to giving us suggestions on planning the day.
No request was too much and I felt very happy and reassured throughout the process. Any changes I needed regarding my event was dealt with professionally and our contract was updated right away.
The room itself (the Wellington Suite) was absolutely stunning and a real showstopper. It backs onto the most beautiful gardens with great views and outdoor seating. My mum’s passion is gardening and she absolutely loves flowers and this is the reason we wanted the venue and in particular the Wellington Suite. We wanted to bring the outside in when choosing the decor and I truly feel we achieved this.
On the actual day of the event we were given early access to set up and I was happy to see the tables were beautifully positioned and my seating arrangements were even better than expected.
Nishanth was my coordinator for the day, I believe he is the food & beverage operations manager. Nish, we cannot thank you enough for all your help and assistance last Saturday.
You really did go above and beyond my expectations when it comes to planners. You were on point the entire day everything was done before I could even ask.
Planning the surprise entrance we could not have done it without you and your thought process.
The food was so good I just still feel sad I didn’t really get a chance to eat. You never do when hosting an event. Not only did the food look great it tasted even better.
The guests were truly impressed with everything and most of all Nish and his attentiveness towards all them.
Having hosted a number of events similar in size I have to say I cannot fault the Bromley Court Hotel. It ticks every single box.
Venue - absolutely stunning Staff - friendly, professional and most important hardworking and on the ball. Value - the venue is worth every penny.
If you are looking to hold a truly memorable event, whether it be a wedding, christening or a party like ours Bromley Court Hotel is the one.
I wish I could do my event all over again 😊
I want to say a massive thank you to all the team that were working on September 9th 2023 and a special thank you to both Jamie and Nish for making this event truly memorable for me, the guests and most important the Birthday girl.
Thank you again from the Chandra Family x
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Allison, General Manager at The Bromley Court Hotel
Responded 15 Sept 2023
Dear punumc2023, Thank you for taking the time from your day to provide us with feedback on your recent time with us at The Bromley Court Hotel. I am over the moon to see our team were able to be part of such a fantastic experience. I hope we are able to welcome you back soon so that we may go above and beyond to ensure you have the most fantastic stay possible. Kind regards, Alexander Varney-Burch Guest Relations Manager
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Bromley Court Hotel are doing a really great job in difficult times. Screens are in place and masks are worn at all times and I was very impressed with electric sanitisers everywhere. There is one on the outside of the lift and one inside. The rooms are all deep cleaned and spotless. In the restaurant all tables are two meters apart and the staff with masks will serve at the table or put the food on a serving table and you can pick if up from your table. Taking everything into account you really feel as safe as can be under the circumstances. Without doubt I would definitely stay again.
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
Room Tip:Â Room 243 2nd floor has a new small bathroom (shower) garden view and bay window.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Allison, General Manager at The Bromley Court Hotel
Responded 23 Sept 2020
Dear Philip1954, Many thanks for your kind review. We are delighted to read that you enjoy staying with us. I will pass on your lovely feedback to the team. We are very pleased that you felt safe following the procedures and measures that we have taken to protect our guests. We look forward to having the opportunity to extend you a warm welcome back in the very near future. Regards, Guest Relations Manager.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Fantastic stay again at Bromley Court!! It’s been a while since I had the pleasure of staying here for business but this place just keeps on getting better!! The cleanliness is always second to none at this hotel and again everywhere was spotless and cleaned to a very high standard. I liked that they had hand sanitising stations located at many points around the hotel and during these times it was very reassuring .
I stayed in room 236 a superior garden room which I haven’t stayed in before and it was absolutely beautiful , it’s nice to try different rooms in the hotel. The decor was gorgeous and again everything cleaned to the highest of standards. The hotel staff had put some gorgeous chocolates on my bed (which are my absolute favourite) and a lovely welcome Back card ! It was such a lovely gesture and great to know that the hotel recognise you as a repeat guest and value your custom. I thought this was wonderful and can’t thank the hotel enough for their very kind gift.
I ordered room service which was lovely and very prompt service . I also had breakfast the next morning which was also excellent and always is!
I have stayed at this hotel many times and it just keeps on getting better if that’s at all possible! The staff are attentive, very welcoming and will go out of their way to ensure you have an excellent stay!
Thank you for another 5 star stay and look forward to many more!!
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Allison, General Manager at The Bromley Court Hotel
Responded 23 Jun 2021
Dear lisalis115, Many thanks for your kind review. Welcome back! We are delighted to read that you enjoyed your stay again and the overall service. I will pass on your lovely feedback to the team. We look forward to the opportunity to extend you a warm welcome back in the very near future. Regards, Guest Relations Manager.
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Two nights were spent at this hotel and it did not disappoint. The staff were attentive, (Andrew in the restaurant for example) the bedroom was clean, the bed was comfortable and the room was just right for sleeping in. All that was needed in the room, tea making, iron and board and hair dryer were all to hand stored neatly in the wardrobe. The bathroom was compact but did the job nicely and the shower was more than adequate. Breakfast and dinner were up to expectations all delivered by their more than capable staff.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Allison, General Manager at The Bromley Court Hotel
Responded 8 Oct 2021
Dear ralphbP9239WP, Many thanks for your very kind review. We are delighted to read that you enjoyed your stay with us. I will pass on your lovely feedback to Andrew and the team. Thank you for your recommendation. We look forward to the opportunity to extend you a warm welcome back in the very near future. Regards, Guest Relations Manager.
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Stayed here for a business trip to the north side of Bromley. Great location for my trip for which I had a car but want to book a hotel near the business I was attending to avoid rush hour traffic, though not particularly convenient by public transport.
The gardens' flowers and views were very impressive (they advertise themselves as a wedding venue). Cool displays on show about the history of the mansion. The room was clean but slightly aged, with visible old carpet stains and cosmetic cracks in a window pane. WiFi was variable - it's patchy at times and incompatible with my business VPN, meaning I had to use my own mobile hotspot most of the time.
Overall this place has some flaws, but is a reasonably good traditional English hotel that represents the locality well. I would recommend it to guests with a car needing to stay in the Bromley North area.
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Date of stay: September 2021
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Allison, General Manager at The Bromley Court Hotel
Responded 19 Sept 2021
Dear deryckchan, Many thanks for your kind review. We are delighted to read that overall you enjoyed your stay with us. Thank you for your recommendation. We look forward to the opportunity to extend you a warm welcome back in the very near future. Regards, Guest Relations Manager.
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On the second evening of our stay there was a Wedding Fayre in the main restaurant, and we ate in a much smaller room, not the best atmosphere, and the food was slow arriving. Having said that the staff were all very friendly and helpful. The Hotel was clean and the facilities good. The garden was very well kept and as the weather was good were able to sit outside for early evening drink. All in all a welcoming and good place to stay.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Allison, General Manager at The Bromley Court Hotel
Responded 29 Sept 2021
Dear Derek B, Many thanks for your review. We are delighted to read that overall you enjoyed your stay with us. I will pass on your feedback to the team. We look forward to the opportunity to extend you a warm welcome back in the very near future. Regards, Guest Relations Manager.
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Specifically chose a hotel with onsite parking and because our visit was likely to be stressful visiting an elderly, sick relative, we splashed out on an executive room. Waste of money and the room wasn't cheap. The faults are too numerous to mention but the overall impression was of long term shabby neglect which somehow the management still deem worthy of £153 per night!! We would have had a better room at the nearest premier inn. Awarded plus 1 star because the restaurant for both dinner and breakfast was superb. However, it wouldn't tempt me back to such poor quality rooms in future.
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Date of stay: October 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Allison, General Manager at The Bromley Court Hotel
Responded 18 Oct 2021
Dear Lisa B, Thank you for your review. We are very much passionate about the Customer Service and quality that we try to provide, however, we clearly failed to meet your expectations on this occasion. Please accept our sincere apologies. We have an on-going refurbishment programme in place and over time, these rooms will receive investment. I do hope that you will consider affording us the opportunity to extend you a warm welcome back in the future, as we would be delighted to demonstrate our levels of quality and service that are normally associated with the Bromley Court Hotel. Kind regards, Guest Relations Manager.
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Had great hopes for this hotel. Garden Room was pleasant but extremely hot - thank goodness for the air conditioning unit. Breakfast was a big let down. No fruit salad or natural yoghurt due to ‘ delivery difficulties’ Hot buffet had been sitting for a while and was dry and some of it was inedible. No croissants and only 1 tiny bread roll on offer alongside bread for do it yourself toasting. Glad our breakfast was included in room price. Would not have been happy to pay £15.95 per person. Very disappointed as this was the final stay after a week of travelling around Hampshire staying in various hotels - most of which were cheaper and better.
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Date of stay: September 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Allison, General Manager at The Bromley Court Hotel
Responded 15 Sept 2021
Dear trevsexcursions, Thank you for your review. We are very much passionate about the Customer Service and quality that we try to provide, however, we clearly failed to meet your expectations for Breakfast on this occasion. Please accept our sincere apologies. We will review your comments with the Head Chef and take appropriate action on the point that you have highlighted. I do hope that you will consider affording us the opportunity to extend you a warm welcome back in the future, as we would be delighted to demonstrate our levels of quality and service that are normally associated with the Bromley Court Hotel. Kind regards, Guest Relations Manager.
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Bromley Court is situated in a residential area and, as such, is in a quiet location but with bus stops a few minutes walk its location makes it easy to travel around if not wishing to use a car.
On arrival at Bromley Court the first thing I noticed was plenty of free off-road parking. The building looks austere but on entering the hotel it is a different story. The reception is roomy and bright with lovely staff. I was greeted with the news I had been upgraded from a Classic Double to a Superior Double, which was greatly appreciated. I had already booked in on line so it was merely a matter of signing in and collecting my key. The receptionist asked if she would like to book me a table for dinner in the restaurant, which she did. My room was comfortable, clean and obviously recently refurbished. There are always a few niggles to be found if you are that way inclined but nothing that detracted from my visit. Dinner in the restaurant was good. I had fish and chips for my main course and the batter, to my taste, was a little thick but the fish itself was cooked perfectly.
Like many old buildings there was a certain amount of noise i.e. creaking floorboards when other guests were using the corridors but nothing that detracted from my visit or caused me upset.
I was born and bred and the area and was reliving my childhood and youth so only stayed for one night. I would definitely stay again at the Bromley Court if I was in the area.
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Date of stay: October 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Allison, General Manager at The Bromley Court Hotel
Responded 31 Oct 2021
Dear 54Jane85, Many thanks for your kind review. We are delighted to read that you enjoyed your stay with us. I will pass on your lovely feedback to the team. We look forward to the opportunity to extending you a warm welcome back in the near future. Regards, Guest Relations Manager.
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Only 1 night but would not if in area go anywhere else. Room was clean,smallish but comfortable with heating that was easily adjustable and en suite shower was proper walk in job and not a climb into bath and pray you will get out without slipping. Staff in bar and restaurant were friendly and able to advise about area. Dinner (we invited local relatives to join us they said they would return for a meal) and breakfast were great and the morning waitress could not do enough. Best value for money hotel I've been in for years.
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Date of stay: December 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stephen Allison, General Manager at The Bromley Court Hotel
Responded 24 Dec 2021
Dear JaimedeMallorca, Many thanks for your kind review. We are delighted to read that you enjoyed your stay and you found the service excellent during your visit. I will pass on your lovely feedback to the team. We look forward to the opportunity to extending you a warm welcome back in the near future. Regards, Guest Relations Manager.
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Durham, United Kingdom1 contribution1 helpful vote
It is a while since my stay, so things may have improved. I commented that the first breakfast was stone cold, and the second morning's breakfast was just warm. I complained to the manager, and all costs were taken off my bill immediately.
Maybe I'm just picky, but I tend to tell it like it is!
London, United Kingdom2 contributions2 helpful votes
Good morning Lesley S,
we do offer pet friendly rooms with a small surcharge of £25 per night, however we don't allow dogs in our food operating areas unless they are certifies guide dogs.
Kind regards,
Guest Relations
There are more places to choose from in the Bromley area.
PRICE RANGE
₹9,588 - ₹13,204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western bromley court hotel london, best western hotel london, best western london, london best western
FORMERLY KNOWN AS
BEST WESTERN Bromley Court
LOCATION
United KingdomEnglandGreater LondonBromley
NUMBER OF ROOMS
110
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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