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Avenue Street, High Shincliffe, Durham DH1 2PT England
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The Avenue has recently refurbished to a very high standard. The Avenue Inn is ideally situated in the beautiful village of High Shincliffe it is the first point of call off the A177m, and just a little over a mile from the historic city of Durham and only 2 miles from junction 61 on the A1(M) giving easy and quick access to all parts of the region, meaning theres plenty to do and see! The inn is run by a couple Nicola and Alan who are passionate about the Quality food, drink and accommodation they serve, together with creating the right warm & welcoming atmosphere for all, with the highest of service standards...you wont be disappointed!
We stayed before and had a fairly basic room on the first floor which was enough for our needs. This time we were allocated a room in the roof which frankly is not fit for purpose and is a health and safety hazard. The good bits: A nice seating area with TV The very bad bits: The ceiling is sloping and is an assault course of beams that cross the roof space. My 6 foot 3 husband had to stoop for most of the stay - the only clear run across the room is where the ceiling meets the apex of the roof and that is barred by a full size wardrobe, necessitating him to stoop to get past. The bed is shoehorned into an unsuitable space and even my 5 foot 4 frame struggled because the space on the left side of the bed is about 6 inches to the wall and the roof slopes above it. I had to shimmy sideways and lean back at the same time to get in. I cracked my head on the ceiling making a drink at the tea making station which is not quite in front of a dormer window. The bathroom is OK but tired with cracked tiles and poor siliconing. This room needs a health warning and anybody who books it needs to be warned about it. It reeks of trying to fit a room into a space that is not suitable. Coupled with our shocking experience in the restaurant we won't be coming back.…
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Make sure you do not book either of the attic rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great hotel with comfy beds. Excellent breakfast, fab staff (Karen) made us very welcome. Rooms are a nice size and spotless. Highly recommended. Reasonably priced and would definitely return. Alan & Maureen
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Really nice food. Friendly staff. Good portions of all food. Excellent chef and staff. Nothing is an issue for any of the staff. Also have various menus such as a lunch time menu, pizzas and curry menus Good affordable prices would recommend the Avenue pub Inn Shincliffe to all as a good experience for food drink and nights out.
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Date of stay: April 2023
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Karan Boyes, General Manager at The Avenue Inn
Responded 7 May 2023
thank you for your review we hope to see you back soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really nice food. Friendly staff. Nice chicken strips and hallomi sticks. Good portions of all food. Excellent chef and staff. Nothing is an issue for any of the staff. Good affordable prices would recommend the Avenue pub I. Shincliffe to all as a good experience for food drink and nights out.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We recently stayed here for a few days and had a truly wonderful experience. The Avenue is in an ideal location, in a beautiful village setting with easy access and good transport links into Durham City Centre. The rooms were so comfortable and cosy. We slept so well. My husband and I loved the little touches such as the soft towels, mattress toppers, toiletries, books and throws and tea and coffee making facilities. It was very peaceful and tranquil. The breakfast was also amazing with generous portions and served quickly, absolutely delicious! We were so well looked after by the owners and staff alike and felt so happy and at home that we were really sorry to leave. We definitely want to come back and would highly recommend staying here.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My friend and I arrived at 6.30pm as we had to locate the restaurant. We ordered drinks which were delivered to us. My friend ordered a starter and it was brought to the table before the rest of the group arrived between 7 and 7.15pm. Main orders were taken by the solitary waiter Service was slow which surprised me as only two nore people were seated in the large room.
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Date of stay: September 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The warmest of welcomes from Karan, Peter, Amy and the lovely blonde Cypriot lady whose name we didn’t know. Our bedroom (1) was spacious with the most comfortable king sized bed imaginable. The bedding was of excellent quality also. We really appreciated having real glasses in our bedroom and proper mugs. The food portion sizes were extremely generous and the range of drinks from the bar was ideal.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip:We had no problem parking outside.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a lovely meal lastnight at this pub highly recomend the sharing starters well worth the money biscoff cheesecake is amazing staff are friendly lovely clean pub fruendly locals will deffinately visit again soon 👏
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I checked in on line as requested was sent a code to use key safe, on arrival we did as instructed to find no key, had to ring numbers mentioned on email, someone came shortly after, we got to our room which was up 3 flights of stairs, room 6 is classed as a deluxe double it wasnt deluxe but would have been bearable had it not been for the beams which made it extremely awkward to navigate the bed and other areas of the room, when asked staff where really helpful and let us choose another room as the were not full, we had one evening meal at the property which was edible, the first morning breakfast service was fine the next 2 were a bit hit and miss, to summerize the Avenue as a pub is ok, as accomodation its not so great, the cleanliness of rooms needs addressing the bed linen and towels were clean, and the place could do with some redecoration, the staff are really lovely and I think people find it hard to say negative things about the place because of the staff, place is fab for getting into Durham as bus stops outside and takes 10 mins to get there, would I return, sadly no, the reviews I read were missleading.…
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked a table for 2pm via open table. The website says food served daily until 9pm but when we turned up we were told the kitchen closes at 2 so we couldn't be served. This is a nice local pub but they really need to sort out their communications, website and booking system.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.