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VITS Grand Hotel

Traveller (26)
Room & Suite (18)
Dining (14)

About

Location
Cleanliness
Service
Value
Property amenities
Room Service
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Public Wifi
Self-Serve Laundry
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Room features
Air Conditioning
Microwave
Minibar
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Quaint
HOTEL CLASS
25Reviews
82Photos
0Q+A
4Room tips

Reviews

Traveller rating
  • 3
  • 2
  • 13
  • 3
  • 4
Time of year
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Popular mentions
Staff was rude. Taps were broken. Linen was unwashed and napkins and towels were not kept in room. No rectification was made even after complaint. Had the same experience in earlier visit. Will not recommend for stay.
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Response from VITSGrand, General Manager at VITS Grand Hotel
Responded 9 Jul 2018
Dear Guest, Thank you for staying with us at VITS Grand Latur and reviewing us on this forum. It is our constant endeavor to provide our guests with the best services and facilities. Hence we are disappointed to read that your stay was not at par with your expectations. I apologize for the slack of service and a bitter experience you had to go through during your stay, I have personally taken the issues raised by you with the concern department and necessary action has been taken. Hence we shall ensure such incidents do not occur in the future. Associates are the pillar for every establishment hence I assure you that the issues will be addressed to each and every department and you will find a marked change on your next visit. Please be kind enough to contact me directly I will personally ensure that your stay is VIP. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. We look forward to welcome you again. Regards, Jagdish Sable
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+2
This is the only 'good' hotel in small town Latur. So even if service is pathetic, staff attitude is RUDE you've no option but to stay put in. This is my second visit in three months and i found no improvement in respect of service or staff attitude or food quality. Despite
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Excellent location, good staff, good amenities but slightly high on the cost for a town like latur. Very easily accessible and also very quiet surroundings as it is slightly away from the city. You can book any room and stay as all the rooms are well situated.
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Response from Jagdhish S, General Manager at VITS Grand Hotel
Responded 13 Dec 2017
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we look forward to seeing you on your next trip to Saskatoon! Regards Jagdish V. Sable
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What I liked: 1. Located in uncrowded clean area. 2. People are courteous & helpful. I needed electric kettle since I was going to start out early. Though this wasn't in my room, the man at the reception arranged it. 3. Enough on-site parking space. What I didn't like: 1.
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Response from Jagdhish S, General Manager at VITS Grand Hotel
Responded 9 Nov 2017
Dear Mr Sanjeev, Thanks for taking the time to give your feedback. it helps us identify the areas where we can improve the guest experience. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. We are continually trying to improve the variety and quality of breakfast items that we offer. we hope that you will consider us for your next business trip! Please contact me through gmlatur@vitslhotels.com if you want to discuss this further.
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Arrived early morning after train journey with room full of insects near the window and furniture not dusted. Cupboards not cleaned till the day we left. Restaurant staff very slow and three waiters with senior supervisor can stand doing nothing rather then help a junior who may
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Response from Jagdhish S, General Manager at VITS Grand Hotel
Responded 2 Nov 2017
Dear Mr Aasit, Thanks for taking the time to give your feedback.I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again. We continually try to do our very best for all of our guests. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at gmlatur@vitshotels.com if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our improved hotel! Regards, Jagdish V. Sable General Manager
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Album Categories
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AC Deluxe Rooms ( 32 Nos)
Photo provided by managementVITS Grand Hotel
Room
Photo provided by managementVITS Grand Hotel
Room
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"any room is okay to stay."
"May request for rooms on left wings of Hotel"
"Higher floor, nothing much around to miss"
"Suite Room Is the Best"
PRICE RANGE
US$ 35 - US$ 60 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraLatur DistrictLatur
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