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Summary. You need to pay in advance. 7 Day no refund cancellation policy. I have traveled all over the world but have never experienced this and in my own country...!!! Most places will let you cancel 24hrs out.
I stayed in this motor inn last...More
Management response:Responded 19 July 2016
New Management now, and we will be reviewing refund policy. Please note though that in peak ski season, sufficient notice of changes is fairly required.
The only things that stopped me giving this place just a 1-star rating were that it was clean and that the manager was friendly and helpful. Those are essential requirements, but by no means sufficient for an enjoyable stay.
The initial impressions were offputting, with...More
1 Thank David D
Response from Damon48, Owner at Heartlanz Motor InnResponded 19 July 2016
We've just taken over the place.....units are being repaired (including riveted windows gaining latches).
Did you see the hotel rooms? (they were pretty good already).
The Restaurant (we've just had to renew all the licenses) is planned to be open for weekend buffets.
i paid $35 for a single room. it is a lodge type accommodation. Each room has a sink and there is a shared communal bathroom. the bed was very comfortable. We were told they were upgrading the beds n the rooms. Clean and tidy rooms....More
This is my second stay here this year. If you're visiting this side of the mountain or river Heartlanz is a must see. For the price you can't beat it. We used to do National Park but we won't go past this rustic homely feel...More
After a full day on the Whanganui River it was so good to know we would be sitting down to a very tasty, satisfying good value meal at Heartlanz. We ate here the night before and knew a return visit would be a must on...More