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Aruna Senggigi

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121 Reviews from our TripAdvisor Community

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There are newer reviews for Aruna Senggigi
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Showing 74: English reviews
Singapore, Singapore
Reviewed 31 December 2016 via mobile

Came to the hotel on 29/12/16 evening for 1 night for 6 rooms.I have made a request (few times) more than a month in advance for twin bed room,however all the room was given double bed. Ms JAMA as reception was given us a very outstanding service recovery for our stay, she was absolutely very responsive, quick, thorough with details,...

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Helpful?
Thank Gvnb
Bekasi, Indonesia
Reviewed 29 December 2016 via mobile

Lobby Restaurant and pools are outstanding.. big pool.. have beach across the new building ( standard room located infront of beach - the old aruna). Room is spacious, has its own terrace, sofa bed is available. no argue for cleanliness.. well this is the new one ofcourse. Construction is alittle bit in progress to be completed.. breakfast is standard.. Well...

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Helpful?
Thank Muhammad_Edwin
Arunasenggigi, Manajer at Aruna Senggigi, responded to this review

Dear Valued Guest, Thank you for your time to staying with us Regarding your experience during stay at Aruna Senggigi, we really appreciate for that While we are sorry if any mistake and we strongly hope going forward Aruna Senggigi remains the top your choice for accommodation in Senggigi area in future Looking forward to welcoming you next at Aruna...

Indonesia
Reviewed 27 December 2016 via mobile

It's a new hotel. In front the hotel there's a pub and every night there singing. It's so noisy that makes me can't sleep all over the night. Food are good but not enough place to sit down at the restaurant

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Helpful?
Thank Aulia S
Arunasenggigi, Manajer at Aruna Senggigi, responded to this review

Dear Valued Guest, Thank you for your time to staying with us Regarding your bad experience during stay at Aruna Senggigi, we do big apologize for that Things that happened during the stay in Aruna Senggigi we will make a valuable learning for the future to give your best room location (Hills View). While we are sorry and we strongly...

Reviewed 16 December 2016 via mobile

The bulding is still on construction i can't sleep all night it's so noisy!!!! And the worst of all they have been working exactly beside my room ,how can you put someone besode a construction room?????very bad service

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Helpful?
Thank nanda23061998
Arunasenggigi, Manajer at Aruna Senggigi, responded to this review

Dear Valued Guest, Thank you for your time to staying with us Regarding your bad experience during stay at Aruna Senggigi, we do big apologize for that As information Aruna Senggigi still in the soft opening period and our mistakes, especially at the front who did not give it to you at the time of stay so that you get...

Reviewed 6 December 2016

Aruna hotel is very new hotel and almost located on the beach and about 200 meters from Senggigi center. We stayed in Aruna Senggigi 4 nights from 16.11. To 20.11.2016. The hotel is very neat and clean and we got a very nice twin room with very fast WiFi (39 Mbps) and big LED tv, Nice beds and bathroom ....

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Helpful?
Thank Syed R
Denpasar, Indonesia
Reviewed 24 November 2016

No Information that the hotel still on construction, noise, dust from the construction. No action from the management to apologizes with the situation, all of the staff face like they are all in professional. Check out early in the morning at 8am, but at 7am the restaurant still not open for breakfast, and want to settle the bill at 7am,...

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Helpful?
Thank sukikkanta
Arunasenggigi, Manajer at Aruna Senggigi, responded to this review

Dear Valued Guest, Thank you for your time to staying with us Regarding your bad experience during stay at Aruna Senggigi, we do big apologize for that Things that happened during the stay in Aruna Senggigi we will make a valuable learning for the future. While we are sorry and we strongly hope going forward Aruna Senggigi remains the top...

Los Angeles, California
Reviewed 14 November 2016

I hate to give low reviews, but I have to. Was told my room would be 450k. Arrived next day, was told there was no room and was shown a base price of some 900k. 30 minutes of arguing later, was showed the room that they had claimed was "occupied" as well as another room right nearby in the "fully...

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Helpful?
Thank Alynetm
Arunasenggigi, Manajer at Aruna Senggigi, responded to this review

Dear Valued Guest, Thank you for your time to staying with us Regarding your bad experience during stay at Aruna Senggigi, we do big apologize for that As information Aruna Senggigi still in the soft opening period so many our outlet still on finishing and things that happened during the stay in Aruna Senggigi we will make a valuable learning...

Sanur, Indonesia
Reviewed 14 October 2016 via mobile

Its new hotel, just open for the guest but still some project around the hotel. Staff is friendly and room and bath room is clean. Breakfast was good. I will back again to stay here if i am visit Senggigi

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Thank timotiusbai
Mechelen, Belgium
Reviewed 13 September 2016 via mobile

It was impossible to have a decent rest. Rooms are very noisy due to traffic and especially because of the security guards who are constantly blowing their whistles to help people cross the street. WiFi doesnt work in the rooms and only works badly in the public area's. For the price we paid we expect better. The overal quality barely...

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Helpful?
1Thank Wouter S
Arunasenggigi, Manajer at Aruna Senggigi, responded to this review

Dear Valued Guest, Thank you for your time to staying with us Regarding your bad experience during stay at Aruna Senggigi, we do big apologize for that based on our records that your stay in the type of rooms beside to the main road where the vehicle activity will be much more audible than the other rooms. Our big mistake,...

Chiang Mai, Thailand
Reviewed 3 September 2016

Very nice, friendly and professional staff, great breakfast buffet, quiet beach. I had a room in the old part next to the Graha restaurant. Only in the 2nd half of my stay the room service was somewhat irregular.

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Helpful?
Thank Alexander V

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
We have 157 rooms Standard, Superior Cottage, Superior, Deluxe Cottage located near shopping Center, Restaurant,Art Market and the Senggigi beach is so beautiful and natural. enjoy your holiday in our hotel, comfort and good service we provide to you, make the experience an unforgettable vacation in the Lombok island with beautiful beaches and other tourist areas are not forgotten. ... more   less 

Additional Information about Aruna Senggigi

Address: Jl. Raya Senggigi, Senggigi, Lombok 83355, Indonesia (Formerly Graha Beach Senggigi Hotel)
Region: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Price Range: ₹ 3,086 - ₹ 7,381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aruna Senggigi 3.5*
Number of rooms: 157
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Also Known As:
Aruna Senggigi Lombok
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Questions & Answers

Here's what travellers have asked, with answers from Aruna Senggigi staff and other travellers.
5 questions
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Questions? Get answers from Aruna Senggigi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“New rooms in the new building which face the Senggigi beach are my recommendation.”
 of 5 bubbles wahyudie_13, 24 Jan 2017 | Read review
“If you can afford the extra cost, choose a superior room (and above!)”
 of 5 bubbles Otosi, 31 Dec 2016 | Read review
“Sea view and top floor rooms”
 of 5 bubbles 59syedr, 6 Dec 2016 | Read review
“Superior Garden View rooms great, but wifi coverage only close to reception area.”
 of 5 bubbles basilr716, 26 Jul 2016 | Read review
“request for room next to the beach instead of cross the road.”
 of 5 bubbles MayaZahari, 17 Apr 2016 | Read review
5 of 5