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Opp Central School, Tura 794001 India
Lowest prices for your stay
$72
Fully refundable before Sun, 17 Dec
Breakfast included
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Traveller (37)
Dining (7)
Room & Suite (5)

About

#1 of 2 hotels in Tura
Location
Cleanliness
Service
Value
Hotel Polo Orchid, Tura - the only luxury hotel in the region. Set amidst serene surroundings and being an eclectic mix of contemporary comforts and divine experiences, Hotel Polo Orchid promises you a stay that is cherishable in every sense.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Badminton
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Car hire
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Newspaper
Sun terrace
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Hindi

Location

110Reviews0Q+A13Room tips
Traveller rating
  • 71
  • 28
  • 9
  • 0
  • 2
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Departure31956320619 wrote a review 2 Dec
1 contribution
Such a wonderful service and delicious food of Polo Orchid Hotel Tura. The food made by Chef Rajib Thank you so much for the tasty food chef.......My dear friends come and Taste the chef Rajib's food it's available in Tura Polo Orchid...
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 5 days ago
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for wonderful feedback. We are delighted that you enjoyed your stay, our hospitality, perfect ambiance & other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much-needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guest Services Desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Seaside66198332180 wrote a review 2 Dec
1 contribution
Food was very delicious compare to other thank you so much for the tasty delicious food chef Rajib Polo Orchid Hotel Tura. I request all of you to come and taste the delicious food of chef Rajib........
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 5 days ago
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for wonderful feedback. We are delighted that you enjoyed your stay, our hospitality, perfect ambiance & other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much-needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guest Services Desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ravi S wrote a review Nov 2023
3 contributions1 helpful vote
One of the Worst hotel in Tura. My stay at this hotel was a disappointment. I paid Rs. 5000/- for a one-day stay, but the room quality was poor, the staff was unresponsive, and the service was extremely bad. The food was subpar and overpriced, and booking through other websites was troublesome. Maintenance issues, high laundry costs, and limited breakfast options added to the frustration. I can't recommend this hotel; it's better to opt for a more budget-friendly and hospitable homestay instead.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Book the homestay instead of hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 4 weeks ago
Dear Guest, Greetings from Hotel Polo Orchid Tura! We apologize for your unsatisfactory experience during your stay. Your feedback is important to us, and we're actively addressing these issues to enhance our guest experience. We appreciate your input and will work towards providing better value for future visits. Thank you for sharing your concerns; we hope you reconsider staying with us in the future. With Best Regards, Guest Services Desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Escape01713675027 wrote a review Oct 2023
1 contribution
Best in Tura and thank you Rajib Hotel ka Chef very much for good 🍲 food. Hotel staff also very good and friendly and very helpful. Comparing other hotel very good. Room is with AC good and clean as well as bathroom too and for price it fits. Thank You for good service
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 11 Oct 2023
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for wonderful feedback. We are delighted that you enjoyed your stay, our hospitality, perfect ambiance & other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much-needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guest Services Desk
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NorthStar31891706443 wrote a review Sept 2023
1 contribution
EXCELLENT..THIS VERY EXCELLENT HOTEL..STAFF IS VERY POLITE & GOOD BEHAVIOUR..ALL MY EXPERIENCE IS GREAT..I will visit it again in Future , The entire property is well maintain an Especially Shiva Gurung he was excellent peraon very Polite and humble person .
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 17 Sept 2023
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for wonderful feedback. We are delighted that you enjoyed your stay, our hospitality, perfect ambiance & other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much-needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guest Services Desk
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pioneer45332734862 wrote a review Sept 2023
1 contribution
Had a wonderful meal with my family, good food good services, thank you Rajiv hajong chef for the tasty food and invius to your hotel really appreciate your kindness, all the best Polo Orchid Tura team.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 11 Sept 2023
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for wonderful feedback. We are delighted that you enjoyed your stay, our hospitality, perfect ambiance & other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much-needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guest Services Desk
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sightsee39187681216 wrote a review Sept 2023
Shillong, India1 contribution
The Property is Eco friendly and I had visited for my Lunch with my Fiancee, First up all the location is quite unknown for so many People's because they do not have any Banners or advertisement of there Hotel on the Market Area or Roadside , So it is very difficult to know that Hotel exist , I had found this Hotel by browsing for Restaurant . So I thought let visit and check it out how it is the Restaurants , So I find the food quality was tremendous delicious like in metro city and the staff were highly professional with there Services . I will suggest everyone if you visit Tura Please visit there Restaurants to taste the buds of delicious food because they offer Chinese,Indian and Etc....
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 6 Sept 2023
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for wonderful feedback. We are delighted that you enjoyed your stay, our hospitality, perfect ambiance & other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much-needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guest Services Desk
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Quest27928250159 wrote a review Aug 2023
1 contribution
It's not luxurious or extravagant but quiet and peaceful and that is exactly what we enjoyed to the core of our hearts during our 2 nights stay in this hotel. The amenities are adequate and of good quality. A nice multi-cuisine restaurant with good quality food and also prompt room service with a menu that offers quite a range of delicious items, gentle well mannered & helpful staff, clean and hygienic interiors, comfortable beds and furniture in hugely spacious rooms are all that added to our soothing experience of 2 nights in this picturesque hill town. Only one issue bothered a little is the frequent power cut and the that the staff missed to run the generator for about one and half hours in the early morning on both the days. Rest all fine and a value for money property indeed.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 9 Aug 2023
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for wonderful feedback. We are delighted that you enjoyed your stay, our hospitality, perfect ambiance & other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much-needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guest Services Desk
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Getaway37192834929 wrote a review Aug 2023
1 contribution
Yes everything was good also the environment plus hospitality was good, food was awesome, overall it was a good experience, only we had a bad experience with the conference hall as there was no any air conditioner ,as per cost of the conference hall you should have AC facility
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Awesome place to visit and the hotel is in a good location, hospitality was very good and nice...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 3 Aug 2023
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for wonderful feedback. We are delighted that you enjoyed your stay, our hospitality, perfect ambiance & other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much-needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Traveler42716475763 wrote a review Jul 2023
1 contribution1 helpful vote
Excellent Hotel, Well behave Staff at reception and the Restaurant especially Mr.Pumpum marak. It was a pleasure visiting, Will be visiting again soon in the near future , Thank You🙏🏽😊👍🏽🔥🥳❤️❤️❤️
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 26 Jul 2023
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for wonderful feedback. We are delighted that you enjoyed your stay, our hospitality, perfect ambiance & other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much-needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$39 - $52 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMeghalayaWest Garo Hills DistrictTura
NUMBER OF ROOMS
14
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HOTEL POLO ORCHID (Tura, Meghalaya) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel Polo Orchid
What are some of the property amenities at Hotel Polo Orchid?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Polo Orchid?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Polo Orchid?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Hotel Polo Orchid?
Yes, free parking is available to guests.
Does Hotel Polo Orchid have airport transportation?
Yes, Hotel Polo Orchid offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Polo Orchid located near the city centre?
Yes, it is 0.3 km away from the centre of Tura.
Are any cleaning services offered at Hotel Polo Orchid?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Polo Orchid offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Polo Orchid?
The staff speaks multiple languages, including English and Hindi.
Is Hotel Polo Orchid accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.