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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Dining (6)
Room & Suite (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#1 of 2 hotels in Tura
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Polo Orchid, Tura - the only luxury hotel in the region. Set amidst serene surroundings and being an eclectic mix of contemporary comforts and divine experiences, Hotel Polo Orchid promises you a stay that is cherishable in every sense.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Badminton
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Car hire
Banquet room
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Hindi
75Reviews0Q+A9Room tips
Reviews
Traveller rating
- 45
- 21
- 8
- 0
- 1
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
I visited Tura for some office work and stayed in this Hotel for 1 night. Staff is very polite and cooperative. Though not much people visit this hotel as it is like a government guest house. Overall experience was good. Room were clean and spacious. I will surely stay again here.
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Date of stay: March 2021Trip type: Travelled on business
Location
Service
Sleep Quality
Room Tip: Book in advance as government officers often visit so you may not find place at direct walkin.
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Helpful
Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 2 Apr 2021
Dear Guest, Greetings from Hotel Polo Orchid Tura! It was a pleasure to know that you had a wonderful experience with us. . Thank you for taking time out to review us and writing a wonderful appreciation note on TripAdvisor. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
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Nice service, but plumbing function of water supply of the hotel has to be rectify little bit, Otherwise nice and cool place to stay on, will try to recommend my friends but kindly take care of my suggestion, and also somewhat give some discount or economy room to single traveller
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Date of stay: February 2021Trip type: Travelled on business
Helpful
Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 2 Apr 2021
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for a wonderful feedback. We are delighted that you enjoyed your stay with us in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
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Excellent way to present the food and services. And also it's very tasty. ambience is very good. Rooms are spacious,very clean and hygenic .service is good and staffs are very friendly and supportive.
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Date of stay: February 2021Trip type: Travelled on business
Helpful
Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 2 Apr 2021
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for a wonderful feedback. We are delighted that you enjoyed your stay with us in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
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Impressed to see such a hotel in Tura. Stayed for two nights. This is my first stay in Polo Orchid and I'm quite satisfied. Beds were quite comfortable although I prefer a King bed but those were available only in their Suite rooms. The staff however joined the beds and it served the purpose. Loved the service of the staff and they were ever helpful. Travelling as a single lady, this Hotel gives you security and a sense of peace. The open area in front of the hotel is also great for walks and feels serene. Food was good but I guess Tandoor was not available. Overall a good experience.
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Date of stay: January 2021Trip type: Travelled solo
Helpful
Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 2 Apr 2021
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for a wonderful feedback. We are delighted that you enjoyed your stay with us in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
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I was disappointed with the hygiene of the room. The bathrooms were in need of repair. The toilet seats needed to be replaced. The kitchen noise is deafening. Menu was pathetic with little choice. Food was unpalatable and burnt. Home Stay would have been a better choice in a town like Tura.
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Date of stay: February 2021Trip type: Travelled on business
Rooms
Service
Sleep Quality
Helpful
Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 2 Apr 2021
Dear Guest, Greetings from Hotel Polo Orchid Tura! Thank you for choosing to stay with us among your many options. We appreciate your willingness to share your feedback. We understand that you faced certain discomforts during your stay. Please accept my sincere apologies for the same.We take feedback seriously, and we'll inform our hotel management team to review your remarks as a reference for necessary improvements, so we can provide a better experience in the future. Again, thank you for your comments, and for choosing to stay with us. We hope that we can win your heart back and try us again. Warm Regards, Guests Services Desk
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PRICE RANGE
US$44 - US$49 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMeghalayaWest Garo Hills DistrictTura
NUMBER OF ROOMS
14
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Claim Your Listing Frequently Asked Questions about Hotel Polo Orchid
What are some of the property amenities at Hotel Polo Orchid?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Polo Orchid?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Polo Orchid?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Does Hotel Polo Orchid have an airport shuttle?
Yes, Hotel Polo Orchid offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Polo Orchid located near the city centre?
Yes, it is 0.3 km away from the centre of Tura.
Are any cleaning services offered at Hotel Polo Orchid?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Polo Orchid offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Polo Orchid?
The staff speaks multiple languages, including English and Hindi.
Is Hotel Polo Orchid accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.