Hotel Polo Orchid
Opp Central School, Tura 794001 India
eDreams
Travelocity
Booking.com
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Dining (7)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#1 of 2 in Tura
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Polo Orchid, Tura - the only luxury hotel in the region. Set amidst serene surroundings and being an eclectic mix of contemporary comforts and divine experiences, Hotel Polo Orchid promises you a stay that is cherishable in every sense.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Badminton
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Car hire
Banquet room
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Concierge
Newspaper
Sun terrace
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Hindi
Location
Full view
89Reviews0Q+A10Room tips
Reviews
Traveller rating
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Popular mentions
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It was an awesome experience staying at Hotel Polo Orchid,Tura The ambience is very soothing,amidst a calm an quiet atmosphere.The staffs are very friendly and helpful.A special mention to the Manager, Mr Jaseng Marak,who didn't leave any stones unturned to give us the best hospitality service.
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 1 week ago
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for a wonderful feedback. We are delighted that you enjoyed your stay, our hospitality, perfect ambiance & other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
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Excellent ambiance, nice behaviour of staffs, great service, food is awesome Special thanks to Mr Jansen(Operational Manager). Best in Tura and also I would like to add one more thing that everything is best in Polo orchid, Tura.
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Date of stay: April 2022Trip type: Travelled
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Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 25 Apr 2022
Dear Mr. Arnab, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for a wonderful feedback. We are delighted that you enjoyed your stay along with the quality of food, great hospitality, perfect ambiance & all other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. We will definitely share your feedback with our team. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
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Our recent visit on 4th of march 2022 to polo orchid was fantastic. The view of 7 sisters fall was not there as no water due to monsoon is yet to arrive. Rest was was good. Staff ; good, cordial and presentable staff. Specially mentioning thye following : A) rohit : the manager of the hotel. Above par hpospitable B) reception : rajeev, cheerfully (rainee), jenniesica and pavitra and avdesh in security. All did very well in taking care of us. Food : nice restaurant in separate building. Good food , lovely eveing ambience. Pool : good infinity pool. Presedential suite : their best room. Not even resort is visible from that room as its on the hill slope. Amazing room view of the seven sisters fall.
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Date of stay: March 2022
Value
Cleanliness
Service
Room Tip: choose a villas . its beautiful
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Helpful
Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 6 Apr 2022
Dear Mr. Rahul, Greetings from Polo Orchid Resort Cherrapunjee- the World’s Rainiest Place! It was a pleasure to know that you had a wonderful experience with us. We are delighted to know that you enjoyed a comfortable stay along with a breathtaking location, the quality of food, great hospitality, the Infinity pool, peaceful ambiance & all other services at our Resort. It is our constant endeavor to provide our guests with exceptional services & facilities that we are known for. We would like to thank you for your recommendation and writing a wonderful appreciation note on Tripadvisor. We will make sure our team gets your remarks that would motivate them a lot. We try our best and always work to improve our services so that our guest feels relaxed. We offer warmth and homely comfort with a perfect combination of leisure and luxury along with a mesmerizing view of seven sister falls on a cliff top estate, tucked away amidst the point quaint village of Sohra. We hope you have experienced our activities and experiences as well as explored the mysterious Sohra. We look forward to your continued visits and assure you of our best services and rare views of landscapes. With Best Regards, Guests Services Desk
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It was a pleasure staying at Hotel Polo Archad, which is 5minutes from Tura Nazim Bazaar. Breakfast is complimentary and good. Also the restaurant is very good and reasonably priced. The staff of Hotel Polo Archad like Mr Jaseng (Manager) are supportive and welcoming. Overall the experience was brilliant and enjoyed my stay. I will definitely stay there again when I get a chance to visit tura again.
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 27 Feb 2022
Dear Mr. Sudhangshu, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for a wonderful feedback. We are delighted that you enjoyed your stay along with the quality of food, our hospitality, the location & all other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
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Second home for me in Tura whenever I travel for work. Very friendly and good staff response. The manager, Jaseng, was very humble and made sure our stay in the hotel is comfortable. Food is quite tasty. Must visit when in Tura.
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 16 Feb 2022
Dear Miss Sathi, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for a wonderful feedback. We are delighted that you enjoyed your stay along with the quality of food, great hospitality, homely ambiance & all other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We would like to thank you for your recommendation and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
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I loved the hotel!! The staff is veryyy friendly, the best is when Jaseng greets you on the reception, when we get our food at the doorstep, and when the cleaners visit your room!! The amount of comfortness we have got in this hotel is the best experience so far! Its hard to say bye to the hotel and especially to the lovely staff!!
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Date of stay: February 2022Trip type: Travelled
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Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 15 Feb 2022
Dear Miss Shveta, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for a wonderful feedback. We are delighted that you enjoyed your stay & our hospitality in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our entire team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
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Excellent service and very clean room. Staffs were very cooperative and we'll behaved. Enjoyed my stay @Tura. Food was good. Would recommend it to my friends and colleagues. My only suggestion is to plant some flowers outside or some decoration at the entrance, else it looks a bit dull outside.
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 10 Feb 2022
Dear Dr. Dutta, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for a wonderful feedback. We are delighted to know that you enjoyed your stay along with the quality of food, our hospitality, the cleanliness, perfect ambiance & all other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
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I stayed six nights from 14th to 20th Dec'21 at Hotel Orchid Polo , Tura . I love their cleanliness and hospitality . Behaviour of all staffs is very good . Specially Mr. Jesang (manager) is honest and very helpful .
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Date of stay: December 2021Trip type: Travelled
Helpful
Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 12 Jan 2022
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for a wonderful feedback. We are delighted that you enjoyed your stay, great hospitality, the cleanliness & all other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
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It was a wonderful stay at the Polo Orchid, Tura. The entire team was cordial and helpful in all sorts. The food was good and warm. Rooms were clean and the bed and linens were well kept. They even arranged for a small bonfire for New year's eve, maintaining all Covid appropriate behavior and precautions! Wonderful support and great service from the team led by GM, Mr. Puspakar Saikia.
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Date of stay: January 2022Trip type: Travelled
Helpful
Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 12 Jan 2022
Dear Mr. Pallab, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for a wonderful feedback. We are delighted that you enjoyed your stay along with the quality of food, great hospitality, the bonfire, peaceful ambiance, cleanliness & all other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. Our team will definitely be happy to read what you wrote. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
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Really love the hotel....and the service is also good 👍wasn't expecting to be that good Food were also really good Foremost ,Jaseng R marak ( manager) was really polite with us .. Hoping to visit again for sure.
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Date of stay: December 2021Trip type: Travelled
Helpful
Response from Hotel Polo Orchid Tura, Guest Services / Front Office at Hotel Polo Orchid
Responded 21 Dec 2021
Dear Guest, Greetings from Hotel Polo Orchid Tura! At the onset, we would take this opportunity to thank you for taking out time for a wonderful feedback. We are delighted that you enjoyed your stay along with the quality of food, great hospitality, perfect ambiance & all other services in Hotel Polo Orchid Tura. Feedback such as yours ensures motivation for the team to strive for continuous betterment and improve our services further. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We work hard so that we can provide our guest the much needed relaxation. We look forward to your stay with us again for a memorable and wonderful experience in Hotel Polo Orchid Tura. With Best Regards, Guests Services Desk
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PRICE RANGE
$43 - $50 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMeghalayaWest Garo Hills DistrictTura
NUMBER OF ROOMS
14
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Claim Your Listing Frequently Asked Questions about Hotel Polo Orchid
What are some of the property amenities at Hotel Polo Orchid?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Polo Orchid?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hotel Polo Orchid?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Does Hotel Polo Orchid have airport transportation?
Yes, Hotel Polo Orchid offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Polo Orchid located near the city centre?
Yes, it is 0.3 km away from the centre of Tura.
Are any cleaning services offered at Hotel Polo Orchid?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Polo Orchid offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Polo Orchid?
The staff speaks multiple languages, including English and Hindi.
Is Hotel Polo Orchid accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.