I am an NRI and booked two rooms for a stay with friends and relatives during the visit. However, two days prior to the travel my trip got cancelled and I have called the number, then the ping pong starts. I was asked to drop an email, which i have done and never acknowledged, so not sure it has reached. Every time i call they promise a call back in an hour and no one calls. On further follow ups and long convservations they direct you to different people and no one resolves your issue. Finally they give me a call center in bangalore to call to and no one picks the number. I have left India losing the money. and having no further time to run around. Terrible service and no customer centricity. It is easy to book, but in case of cancellation, forget the money.
Booked this hotel because this is belongs to Dasapalla group. Bur reception is very bad experience, I didn't have this type of reception experience earlier. House keeping I'd good and restaurant also good. But reception receiving and treatment is very bad. Needs improvement.
I have booked this hotel just because it belongs to Daspalla Hotel group and was shock when i stepped into the hotel. Reception is the worst experience i have ever had in my entire travel history. It is such disgrace to the Groups name for choosing such a hotel to be their part of the group
Happy with rooms and house keeping. Food is good. Only issue is the too much time taken for serving food both in restaurant and to the room. Management should work on this issue. Otherwise it is really value for money.
Yesterday I ordered food from Jaya Residency through Zomato App. The food delivered is worst of it's kind. Jaya Residency from the group of Daspallah is becoming a cheating restaurant. `taking the advantage of Pandemic - groups like Daspallah is cheating people with colluding with Zomato. Even there is no response from Zomato after i rated worst food delivered.
The receiving of the staff and the reception was so bad. No comfortable for family's and the rude behavior of the staff. I didn't recognize any restaurant there and there was a worst experience for me.
Hotel near to bus stand and heart of city. Good spacious 54 rooms, free WiFi, Restaurant at 1st floor. For sure have their South Indian meals. Complimentary breakfast well served. Have banquet halls. They have a bouquet shop so the entrance. Around 10pm also , there was rush at restaurant. Good people to stay with
It was my one night stay. Hotel has specious room and bathroom. Speciality vegetarian restaurant, dosha was very good. Friendly front office staff. Cleaning of room n hotel is maintained well. Veg thali was yummy.
Based on word of mouth and previous experience, I had stayed there almost 15 50 16 years back, we decided that lets give it a try to stay in Jaya Residency once again. We had booked through Make My Trip the travel website. Once we checked in the smell hit us, then came the dirty bed sheets and worst was the curtains. I am sure that the curtains were not changed since the time it was fixed. Dirty with a lot of stains. My wife was feeling nauseated that she decided that we check out in the next 30 minutes after checking in. We spoke to the people at Make My Trip and explained out situation. The hotel staff tried convincing us by upgrading us to their suite room. It was as bad as the room that we were staying in. In the next few minutes we booked through MMT again and checked out. When the travel website asked the hotel for a refund they flatly refused. Later MMT out of sheer goodwill refunded the whole amount to us. I would never again make the mistake of trying Jaya Residency nor will I recommend it to anyone.…
This has been my go to place for more than 8 years due to the proximity to my place of work. Easy access, near to Bus station and Railway Station. Little aged hotel but neat and clean rooms. Complementary accessories are limited to soap and shampoo. Staff is courteous and welcoming. Order for room service if you prefer non-veg otherwise they only serve vegetarian in the restaurant. Free wifi is available, as usual speed is not that great
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