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Hotel Sonar Bangla Mandarmoni

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Mandarmoni Beach Road, Mandarmani 721455 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (413)
Room & Suite (88)
Dining (15)

About

#9 of 46 hotels in Mandarmani
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Pool
Free breakfast
Beach
Children Activities (Kid / Family Friendly)
Conference facilities
Meeting rooms
24-hour security
Indoor pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Baggage storage
Concierge
24-hour front desk
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Ocean view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Languages Spoken
Hindi

Location

Full view
40Car recommended
Grade: 40 out of 100
0Restaurantswithin 10 km
2Attractionswithin 10 km
281Reviews11Q+A80Room tips
Traveller rating
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Sanyam G wrote a review Aug 2022
Chennai (Madras), India5 contributions
One of the worst hotels, pathetic service, extremely rude staff who doesn’t know how to behave and talk to guests despite of being in hospitality industry. My advice to everyone, don’t ever go there as the property is also not at all maintained. Worst customer service.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hsb reserrvations, General Manager at Hotel Sonar Bangla Mandarmoni
Responded 4 weeks ago
Dear Guest, Warm greetings from Hotel Sonar Bangla! First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies for the inconvenience faced by you. We shall look into the issue and try to work on that so that we can give you absolutely wonderful experience with us. Best Wishes!!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arnab D wrote a review Aug 2022
Kolkata (Calcutta), India21 contributions16 helpful votes
Postive points Courteous staff Service Full sea view from rooms above reception area Area of improvement Fittings and furnishings are risky for children, few of them were broken too Variety in breakfast Overall menu has lot of options, but few very common items are only palatable Approach to beach is all broken
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Weekends are busy and time to go Service may be lean on Weekdays Carry your own liquor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hsb reserrvations, General Manager at Hotel Sonar Bangla Mandarmoni
Responded 4 weeks ago
Dear Guest, Warm greetings from Hotel Sonar Bangla! First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies for the inconvenience faced by you. We shall look into the issue and try to work on that so that we can give you absolutely wonderful experience with us. Best Wishes!!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aditi wrote a review Aug 2022
Kolkata (Calcutta), India1 contribution
We had a fantastic stay at hotel sonar bangla , Mandarmani. I strongly recommend this hotel to anyone visiting mandarmani. This hotel is in a fantastic location with a stunning view of the sea. the AC Deluxe room has a full view of the lawn and the sea. The hotel staff is courteous and helpful. The food is good and there are many options for the complimentary breakfast. The kids enjoyed the play area and swimming pool. all in all it was a pleasant stay for us.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hsb reserrvations, General Manager at Hotel Sonar Bangla Mandarmoni
Responded 5 Aug 2022
Dear Guest, Very warm greetings from Hotel Sonar Bangla, Mandarmoni!! The management of HSB, gratefully acknowledge your valuable feedback. Your feedback encourages us to serve better... Best Wishes !! Thanks & Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shekhar G wrote a review Jun 2022
Kolkata (Calcutta), India9 contributions1 helpful vote
I should have gone through the consistently bad reviews on this channel before deciding to book. GOOD: Given the fabulous location and the expanse of the estate, and the location w.r.t the beach, they have squandered all this advantage in running a poor show. BAD: 1. Grounds in front of the AC Platinum rooms (I was at room 17) are poorly maintained and filled with rubbish. A great opportunity lost in landscaping it beautifully, as a result it is a sad view to the eyes, 2. Bathroom washbasin was broken, and there is no shower curtain to prevent the bathroom floor from getting wet due to shower usage. 3. AC was not working for most of the time during our 1 night stay, and irresponsible addressing of the problem required multiple attendants being called multiple times to fix it. 4. French windows are not airtight, so moist air from the sea comes in, resulting in muddy floors. They had to mop it several times. 5. Restaurant is basic and needs to be made more modern, and staff needs to be trained in modern ways. Seemed like a low-end wedding buffet system at both dinner and breakfast times. 6. Prices are too high for all this. Unacceptable. Regards,
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: AC Platinium rooms are spacious especially the Room 17, have a good vantage point and view of the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hsb reserrvations, General Manager at Hotel Sonar Bangla Mandarmoni
Responded 25 Jun 2022
Dear Guest, Warm greetings from Hotel Sonar Bangla! First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies for the inconvenience faced by you. We shall look into the issue and try to work on that so that we can give you absolutely wonderful experience with us. Best Wishes!!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Souvik wrote a review Jun 2022
Ronkonkoma, New York162 contributions40 helpful votes
We were a large family (5 adults and 2 kids) who stayed in 3 of their Platinum Rooms for 2 nights. We were given rooms on the 2nd floor (1st floor by Indian/British term). The rooms had seen their better days. The bathrooms were almost falling apart. All the water faucets and showers had extremely high water pressure, which splashed water all over the bathroom. The bed was comfy. The sliding door to the balcony had broken locks. There were ants digging up piles of cement from the corner of the room. The view of the sea from the balcony was blocked by the placement of huge coconut trees. Very poor planning by the architect/gardner. Now I am coming to the main attraction, the sea beach. You will get a good view of the sea and the beach from the hotel ground. However, it is not easily possible to go into the beach straight from the hotel. You either need to navigate through dangerous boulders or take a 2-minute walk from the front of the hotel. The buffet breakfast was a mess to put it the politest way. There was never enough table space for everyone to keep their plates. There were just too many sofas to sit and then we had to hold the plate in hand, which were not possible for the kids. The spread of food was not good and there were something running out all the time – be it puri or curry or cut fruits or spoons or plates. The swimming pool was good but the kids pool had a dangerously place nail sticking out of the side wall, which pricked my wife, who was with the kids. When we pointed it out to the pool staff, they first denied its existence. But upon our insistence, checked and felt it. Then they gave their excuse on the “need to remove the light” for it to be there. The pool staff were good a preventing most people in getting into the pool without proper swimming attire. But we also saw at least 2 women going into the pool with salwar-kameez! The staff of the hotel were good and we always got room service promptly and even the food for in-room dining were served at promised times. Overall, we did not find justification behind the price that we paid the hotel.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from hsb reserrvations, General Manager at Hotel Sonar Bangla Mandarmoni
Responded 25 Jun 2022
Dear Guest, Warm greetings from Hotel Sonar Bangla! First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies for the inconvenience faced by you. We shall look into the issue and try to work on that so that we can give you absolutely wonderful experience with us. Best Wishes!!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arindam wrote a review Jun 2022
Kolkata (Calcutta), India39 contributions25 helpful votes
If you are expecting the quality of sonar Bangla you have found in Taki or even Kolaghat this is nothing compared to it. Pros 1. ample parking and spacious exteriors 2. Decent pool though they tend to increase the chlorine if people overstay close to closing time. Pool closes at 8 pm which is a bummer. 3. Pet friendly 4. On beach Cons 1. Overcharge everything even with printed MRP labels like water or soft drinks and then add establishment charge on top of it for which no reasons are provided and they refused to remove the extra charges. 2. Badly maintained and small rooms with broken fittings leaking ACs 3. Small .8 ton AC that barely cools the room 4. Difficult to access the beach with no clear path. Have to negotiate boulders and muddy slippery stretch before you reach the sea. 5. There is nothing on the beach as the water comes up to the hotel wall so you are stuck with the hotel food and the hotel service. 6. The service is abysmal and they focus all their energy on group parties and office events ignoring normal guests and their needs to the extent that food and other needs are delayed and they brazenly say that their focus is elsewhere. 7. Food is often poor, undercooked. The charges they are taking for the rooms is on the higher side in this area and you would expect the service and the quality of rooms and every thing else to be at a much better level. Sadly it is not. Please avoid.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from hsb reserrvations, General Manager at Hotel Sonar Bangla Mandarmoni
Responded 25 Jun 2022
Dear Guest, Warm greetings from Hotel Sonar Bangla! First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies for the inconvenience faced by you. We shall look into the issue and try to work on that so that we can give you absolutely wonderful experience with us. Best Wishes!!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
subhrajit_ghose wrote a review May 2022
Bengaluru, India4 contributions5 helpful votes
Its a good location with very easy access to the sea, the rooms have a worn out feel with no so fresh linen. But the worst part is the food especially the breakfast. They don't allow outside food and you are forced to eat there. I am sure there are other places which will charge less with better food. Its better to avoid this
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hsb reserrvations, General Manager at Hotel Sonar Bangla Mandarmoni
Responded 25 Jun 2022
Dear Guest, Warm greetings from Hotel Sonar Bangla! First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies for the inconvenience faced by you. We shall look into the issue and try to work on that so that we can give you absolutely wonderful experience with us. Best Wishes!!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ranjan wrote a review Apr 2022
2 contributions1 helpful vote
The best thing about the property is the location with uninterrupted sea view. The service is very prompt, and all the staffs are very well behaved. Manager Anindya took immense care of us. Food is excellent, specially the live kebab counter by the sea. Wish to come back again.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from hsb reserrvations, General Manager at Hotel Sonar Bangla Mandarmoni
Responded 18 May 2022
Dear Guest, Very warm greetings from Hotel Sonar Bangla, Mandarmoni!! The management of HSB, gratefully acknowledge your valuable feedback. Your feedback encourages us to serve better... Best Wishes !! Thanks & Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Indranil wrote a review Apr 2022
8 contributions1 helpful vote
+1
Booking ID: 3577367586 Booking via Booking.com To the concerned Person/Team, I visited the Sonar Bangla Mandarmani Property on 17th April, 2022 with my wife. We had a Platinum Room booked. I want to share my horrible experience of my wife being harassed by the front desk executive Mr. SUKANTA BHAKTA. And want to raise an official complaint against him & the Manager in charge during our stay, who didn't bother to come in front of us inspite of our several corcerns. We asked to call him numerous times. Still he didn't meet us. Firstly, whatever I am going to say you can always cross-check with the Security Camera at the Reception Counter. 1) Immediately after getting in the Room, we noticed every single Tap in the Washroom are faculty (Room: 12). The Shower had massive leakage, the hand shower was completely broken, the basin tap had to filter & you would get wet entirely every time you open it 2) The AC was broken (split was not working at all) 3) The Balcony Door locks were jammed & couldn't be locked. Hence zero security for our valueables 4) The Wardrobe Almirah door was broken & couldn't be closed 5) Washroom was dirty as hell. Sink broken. Exposed wirings all over. Tile broken behind the commode 6) Balcony railing was full of oil 7) The Bed Ply was broken at the side Naturally we were pretty sad with the room condition. So on our way out at around 4:30 pm, we told all these to the receptionist & he said once you come back we will look into it. We walked towards the Beach via the back of the Resort & noticed there is no path to get down on the Beach. We have to cross uneven boulders to go to the beach. Point to note no one told us this when we asked is the beach accessible from the back at the time of check in. They had all replied yes, you can go to the beach (can refer from the Security Camera) We somehow crossed the boulders with great risk. While coming back from the same path we saw there was no light at that entrance. It was pitch dark. We shouted for help but no one was available. With great risk we started climbing with our phone torches. There were HUGE EXPOSED IRON RODS all over the boulders & a single slip would have ended our lives. After slipping twice we called our driver for help. With his help we got up with different areas of our feet scratched badly. With such a horrible experience my wife went to speak to the Manager. He was not available & Mr. Sukanta Bhakta attented us. It was around 7pm. She told him about what happened. She was shaking with fear with her feet badly hurt & swollen. She raised her concern that why weren't we informed about this before we went or at the time of check-in. Every other resort we saw made a temporary access path for their guests. What he said to a female guest with tremendous attitude & disrespectful tone, was "It is not our responsibility to fix the path. Who asked you to go there? Did you take my permission before venturing out"? We were shocked, hurt & felt immensely disrespected. We asked to Call the Manager repeatedly. But he never did. And continued to verbally fight with us. He started victimizing himself, saying you are attacking me personally and it is not my fault. Go & tell the head office to fix the path. Why will we create the path. Etc etc. Till the very end he didn't call the Manager. There were some elderly couples passing by. They heard the entire conversation & immediately told him how he is wronging us. They told Mr. SUKANTA that people come here to enjoy the nearby Ocean but if the path to the Ocean is broken atleast they should inform the guests so that they do not face what we faced. But Mr. Sukanta continued misbehaving. There was utter disregard in his tone. The way he was speaking to my wife & the other elderly guests really disgusted me. He had huge amount of Negative Attitude which doesn't suit the Hospitality Industry. After this when we talked about our Room's condition, he just looked at the housekeeper and said just go and change their Room. Again, his tone was extremely humiliating. Like we were beggars in front of him begging for a free room. We asked for the Manager final time but he was not available. We asked Mr. Sukanta about his name, to which he replied "wait let me write it down for you so that you won't forget". His tone was like a laugh in our face, like do whatever you want, tell whoever you want. Go. After this entire incident, he just went & sat on his chair, completely ignoring our presence. Later the housekeeper was sent to our room & he apologized for the entire incident. Still Mr. Sukanta eye rolled us every time we crossed the Reception, but didn't have the minimum courtesy to speak to us & apologize about the incident we had experienced. I want to reach out to the top level executives at Sonar Bangla/Booking.com to take any actions they can against this person, along with the Manager on duty, who didn't have any decency to at least talk to us later & solve the matter. I have travelled the world & stayed in hundreds of hotels. Never have I been so much humiliated by a Hotel Executive. Absolutely disgusted by Sonar Bangla Mandarmani's behaviour. I have dropped email to the below: sales@hotelsonarbangla.com marcom@hotelsonarbangla.com vp@hotelsonarbangla.com hsbreservations@gmail.com
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from hsb reserrvations, General Manager at Hotel Sonar Bangla Mandarmoni
Responded 25 Jun 2022
Dear Guest, Warm greetings from Hotel Sonar Bangla! First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies for the inconvenience faced by you. We shall look into the issue and try to work on that so that we can give you absolutely wonderful experience with us. Best Wishes!!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
P B wrote a review Apr 2022
Calcutta154 contributions36 helpful votes
We have stayed there with family at platinum room, the sea view is excellent from the room. However, the place is extremely poor in all other aspects - managed by fully unprofessional hotel staff members, room was not clean, overpriced, the quality and variety of breakfast is very very poor, restaurant is not managed properly, they don't have proper coordination in between them, they need indefinite hours to serve the food, no understanding of time management. Overall, not at all satisfied by all services except the great sea view.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from hsb reserrvations, General Manager at Hotel Sonar Bangla Mandarmoni
Responded 25 Jun 2022
Dear Guest, Warm greetings from Hotel Sonar Bangla! First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies for the inconvenience faced by you. We shall look into the issue and try to work on that so that we can give you absolutely wonderful experience with us. Best Wishes!!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$67 - $85 (Based on Average Rates for a Standard Room)
LOCATION
IndiaWest BengalEast Midnapore DistrictMandarmani
NUMBER OF ROOMS
85
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Frequently Asked Questions about Hotel Sonar Bangla Mandarmoni
Which popular attractions are close to Hotel Sonar Bangla Mandarmoni?
Nearby attractions include Mandarmani Beach (0.4 km) and Tajpur Beach (4.8 km).
What are some of the property amenities at Hotel Sonar Bangla Mandarmoni?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Sonar Bangla Mandarmoni?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hotel Sonar Bangla Mandarmoni?
Yes, free parking is available to guests.
Are there opportunities to exercise at Hotel Sonar Bangla Mandarmoni?
Yes, guests have access to an indoor pool during their stay.
Does Hotel Sonar Bangla Mandarmoni offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Does Hotel Sonar Bangla Mandarmoni have any great views?
Yes, guests often enjoy the ocean view available here.