The worstest hotel I have visited in recent times. Visited the property on 28th May and was accommodated to their cottage room K4. Following are the complimentary items I found in my room. 1). Housefly 2). Cockroach 3). Spider 4). Lizard 3 no’s 5). Lizard potty at every corner 6). 2 frogs that will greet u at your Door at evening. To add to our misery they don’t even have sufficient power back up to provide uninterrupted power supply . It can take 2 hours to get their service be it house keeping items etc. The property is run by few unprofessionals and is suffering from total Mismanagement . Devdeep chakraborty
Perfect place for holiday, i have stay for 2 nights, stuff are very friendly, room is clean, lots of variety in food, but breakfast not include in room tariff. swimming pool maintain well, they have option for kids pool also, will used again.
We booked this hotel on 14th December 2019. It was a family trip and we all work for a very reputed company. 4 days ago, unfortunately, one of the members relative got into serious health issues and had to be admitted to the ICU and the doctor said of survival of 15 days. We called this hotel and told that we are sorry, please if you can reschedule the date to any later date in January and adjust our advance amount. They took advantage of the situation and asked us to pay almost the full amount and then they can reschedule. Mr. Bose, you need to understand that you are into the hospitality business and you are dealing with folks who work in one of fortune 500 companies which is much bigger and professional. Your behavior and timing of negotiation and tone are pathetic and you don't deserve to be in the hospitality business for sure as you are very poor in the basics of the business. It's okay that you took our 5000 bucks and I WOULD NEVER RECOMMEND THIS PROPERTY. Laws are okay but the end of the day folks who lack human qualities and not supposed to be in this kind of business.…
It was a very nice experience. We checked in at 2 a.m. still the staff there was very courteous. He made us very comfortable without getting irritated at 2 a.m. the room was very neat and tidy. They have a very clean swimming pool too and a small park for kids to enjoy their rides.
ALART!!! Do not visit to this hotel... Manger Subhrata and other entire staffs are big time fraud.. great example to pathetic service. Rooms not clean. Geazer not working. At middle of the night AC stop working. Called 100 time for a bottle of water, but no use. Swimming pool not clean. 6 smart individuals at reception fail to swipe a card. Wifi not working. They don't even know how to speek properly with customers. Please do not visit.. You can get many other better options.
During my leisure trip to mandarmani in last september along with family & friends I stayed here and I really found everything pretty close to perfection. well equipped rooms, toilet, amazing food, great behaviour from all the staffs, well maintained swimming pool . Being a hotelier I do take a close and analytical observation to everything hence this hotel is passed with letter marks in each and every aspect. all of us enjoyed our stay and had a great time there.
Kings Crown is much better option if you want to stay away from crowded Mandarmani beach. Food quality is good, but it seems slightly over priced. I stayed here multiple times here. Upper floor rooms are better.
Wonderful Stay !!! Just a bit far from the beach.The staffs are extremely cooperative and friendly. The swimming pool is extremely clean and the food served in the hotel is very tasty, but it is a bit more on the expensive side. Options for fish should be increased. Good stay nice clean hotel.
Hotel ambience is good.Room was cleaned. But all doors lock are totally bad. It should be changed. We went there on August 2016. Swimming pool water also very well.But there is no light in pool. Indors game only available caram. Hotel customer service also very good.
To start with, do not get carried away with the images posted in the website. They are probably old and had not been maintained up to the mark. The good things about our stay was: 1. The rooms were really very spacious (we spent 2800 per night) and the beds were comfortable. 2. The pool is quite good and the water very clean and well maintained. Provided us the much needed fun and relaxing we were looking forward to. Now the not so good things: 1. The food quality is average and you do not get half of the things. We kept asking and they kept saying No. To certain point we thought, "No" is their tagline. 2. The location too is also not so great. Quite far away from the more popular beaches of Mandarmani. And also not beach facing either. So it makes it more important to top up with other facilities. 3. Remnants show that it had many facilities which lies in ruin today. Like 2 ruined snooker boards, broken badminton rackets. Only the carom board is in good condition. In general, keeping and serving alcohol is banned in almost all hotels in Mandarmani (or so we had been told by the King's Crown management), so it kind of takes away the whole charm of a quick weekend trip with friends. But then there are abundant off shops around and the hotel allows you to bring your own booze. 2800 per night for the kind of experience we had seems slightly overcharged. Only positive memory was the pool (but that can get overcrowded quickly)…
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