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Best Western Plus Donnington Manor Hotel

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Best Western Plus Donnington Manor Hotel
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201 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Donnington Manor Hotel
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Showing 197: English reviews
Leek, England, United Kingdom
Reviewed 20 March 2016 via mobile

Clearly this place has had a recent makeover. Large easy access car park modern foyer that still managed to integrate with the older beamed part of the property. Our stylish room was just perfect. A fantastic large bed and well appointed bathroom. We didn't use the restaurant in the evening but breakfast was good. But what made this place better...

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Helpful?
Thank Peter T
donningtonmanor, General Manager at Best Western Plus Donnington Manor Hotel, responded to this review

Dear guest On behalf of the team a huge thank you for your wonderful review. I get very excited especially when staff are mentioned because that means we tried to go out of our way to create an impression. I have passed on your comments to Luca and have taught him how to make a wonderful Windsor knot with his...

Plymouth, United Kingdom
Reviewed 19 March 2016

Took 9 rooms as a family wedding was being held close by.Friendly and efficient reception staff.Rooms of a good standard.breakfast good but a bit slow( some waiting staff training required) We all ate in the restaurant on the first evening and that was a bit slicker on the service front,and the food was quite good.Not sure that the mix of...

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Helpful?
Thank suesmail46
donningtonmanor, General Manager at Best Western Plus Donnington Manor Hotel, responded to this review

Dear guest On behalf of the team a huge thank you for your wonderful review. Buddhas and elephants are just ornaments and nothing to do with the theme of the hotel. I hope you will come back and revisit us. regards Ronnie Cherian General Manager

Dunstable, United Kingdom
Reviewed 15 March 2016

Our first visit to the hotel, we were allocated room 227. It was very quiet, just what we wanted. The hotel has recently been refurbished and the bed was large and very comfortable. Only slight problem was the walk in shower, this was great for me as I have a mobility problem, however the shower tray was not quite deep...

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Helpful?
Thank Gorpen
donningtonmanor, General Manager at Best Western Plus Donnington Manor Hotel, responded to this review

Dear Guest Thank you for your 3rd review and as you have already written via Medallia as well the hotel direct I really do not have anything more to add. I have already replied to you direct as well as via Best Western it will probably be silly to keep repeating the same. I think it is important that you...

Dunstable, United Kingdom
Reviewed 15 March 2016

Review collected in partnership with Best Western GB
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Thank Pengor
donningtonmanor, General Manager at Best Western Plus Donnington Manor Hotel, responded to this review

London, United Kingdom
Reviewed 15 March 2016

Somebody's been to the Far East and brought back that influence to this hotel. The elephants at the entrance and the fountain at the edge of the car park ooze Thailand type touches but it's a bit out of place with the Tudor type hotel building. However, rooms were great and staff were friendly. Coming back after our party it...

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Helpful?
Thank charliegay2016
donningtonmanor, General Manager at Best Western Plus Donnington Manor Hotel, responded to this review

Dear guest Thank you for your review and I've had mixed views with regards to the water fountain and the marble elephants. We usually have one member of staff after 11pm which is normally quite sufficient to serve guests as they normally have maybe one more drink before they retire for the night. I don't think one member working would...

Larkfield, United Kingdom
Reviewed 14 March 2016 via mobile

I stayed here the night before and the night of my wedding (held at a separate venue). The receptionist was amazing, explained everything and very helpful. The food manager was also very good, accommodating 2 large groups for breakfast both days. However there were some issues when we returned from our wedding due to other guests and this soured our...

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Helpful?
Thank Laura J
donningtonmanor, Manager at Best Western Plus Donnington Manor Hotel, responded to this review

Dear Guest Thank you for your wonderful feedback and I am slightly surprised about your comment about stealing. At no point was anything reported to me and there was no incident mentioned. I do hope it was not a member of my staff because we will certainly not do something like that. We try our best to ensure that all...

Cardiff
Reviewed 12 March 2016

I would recommend best western in Sevenoaks. I really was pleasantly surprise at the quality of the room. I booked the Executive Room and it was really worth the extra little bit. of money. Staff where all very good and attentive as would be expected.

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Thank kittoa
donningtonmanor, Manager at Best Western Plus Donnington Manor Hotel, responded to this review

Dear Guest Thank you for your wonderful review and I am pleased that everything went well as per your expectations. There are plans to upgrade the executive rooms to a much higher standard with Bluetooth docking stations, mini bar as well high end toiletries. Luck forward to your return visit Regards Ronnie Cherian General Manager

Bromley, United Kingdom
Reviewed 12 March 2016 via mobile

Was surprised with the elephants and that amazing buddha I will be honest I thought it was a curry house from a quick look but when I drove in I was super impressed, I love the old and new of the building. Staff been super helpful. Most important room is nice. They have wife Nice parking So job well done...

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Thank mesi1938
donningtonmanor, Manager at Best Western Plus Donnington Manor Hotel, responded to this review

Dear Guest On behalf of the team, can I extend a huge thank you for your wonderful review . Slightly surprised to read that you thought it was a curry house because one would not automatically associate elephants to India and Buddha is from Thailand. All going well we should be able to start work on our SPA in 2017...

Reviewed 5 March 2016

Stayed here for 5 days the hotel itself is fantastic. The room was, modern and well equipped. However the restaurant is awful on my first evening I ordered a carbonara, the pasta wasnt fully cooked and there was so much black pepper you couldn't taste anything else. A colleague also expressed dissatisfaction with his meal there on another evening. However...

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Helpful?
Thank Mark K
donningtonmanor, General Manager at Best Western Plus Donnington Manor Hotel, responded to this review

Dear Guest On behalf of the entire team, I would like to apologise for not exceeding your expectations. I am somehow still surprised about your comment about pepper because that is one thing along with parmesan cheese offered once we serve the dish. I have spoken to the chef and carbonara having a white wine sauce pepper is the last...

Stockport in Cheshire UK
Reviewed 4 March 2016 via mobile

The location is perfect. The building is historical but all the amenities are modern. Bedrooms are large & comfortable. The hotel restaurant provides delicious food so there is no need to go elsewhere. Staff are very well trained & are polite, efficient & very helpful especially in the dining room. It is a pleasure to stay in this hotel.

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Helpful?
Thank TurnipTownsend
donningtonmanor, General Manager at Best Western Plus Donnington Manor Hotel, responded to this review

Dear Guest Thank you for your review and I am pleased to note that everything went well and that you look forward to a return visit. On behalf of the team a huge thank you. Regards Ronnie Cherian General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge

Additional Information about Best Western Plus Donnington Manor Hotel

Address: London Road, Dunton Green, Sevenoaks TN13 2TD, England (Formerly BEST WESTERN Donnington Manor Hotel)
Region: United Kingdom > England > Kent > Sevenoaks District > Sevenoaks > Dunton Green
Price Range: ₹ 6,319 - ₹ 9,228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Donnington Manor Hotel 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western Sevenoaks
Sevenoaks Best Western
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Questions & Answers

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Questions? Get answers from Best Western Plus Donnington Manor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid room 101 - if you are disabled - or want value for money or even a satisfactory stay - choose a different hotel,”
 of 5 bubbles mi5spyman, 14 Jan 2017 | Read review
“Rooms facing the road are good”
 of 5 bubbles Protraveller88, 19 Dec 2016 | Read review
“merry christmas maybe?”
 of 5 bubbles queenbodacia, 16 Dec 2016 | Read review
“Chevening (room 301) situated on corner of 2nd floor overlooking car park and fields.”
 of 5 bubbles KentishMaid2149, 30 Nov 2016 | Read review
“The rooms are all extremely high standard but 308 did not have a nice view.”
 of 5 bubbles lisalD5095DG, 4 Nov 2016 | Read review
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