Good town location but busy road directly outside. The room was clean and comfortable. The staff members were excellent, and falling over themselves to help us with anything and everything. Great value for money - room service in particular was so cheap and wonderful food However, there was no safe in the room so valuables had to be carried everywhere
We checked in on August 8th and checked out on 10th of August. Since our flight was in the evening and as it has been raining heavily for the past 2 days we requested the hotel for a checkout at 5 pm instead of the 12 pm. We were informed that the rate would be Rs 2000 plus GST. We were shocked at the exorbitant rate details since the room rent for a full day was Rs 3000. The hotel was most uncooperative and did not comply with our request even as they knew that we had no where to go because of the heavy rains The hotel needs to be more customer friendly. We were also told that had we booked through the hotel portal we would have been allowed 24 hours check out. Whereas since we had booked through booking.com out check out timings is 12 pm. This is also highly discriminatory and disappointing . Srinath…
We had lunch at this restaurant today. The Thalassery chicken biryani was excellent. The friend Anchovies and prawns were simply out of this world. The fish thali was yummy. Highly recommended for anyone visiting Thalassery as this place has comfortable rooms for stay and is very close to the Railway Station
Navaratna Inn in is new in town, but should say till date it is the best in town. Property is maintained so neat and clean. Booking can be done with any of the booking sites very easily. It's located very close to the Thalasserry Railway Station and mission hospital. Rooms are spacious and high quality is materials are used. Wash rooms is strictly maintained spotless. Staff are also so friendly, though slight time delay occurred, which can be understood that the property is new, and staff are getting acquainted with. It's really worth staying, and in Thalasserry you can't find any other which compete with Navaratna hotel.
Trust me and don't look further. This is THE best option that thalassery offers. I'm a frequent visitor to thalassery and have tried almost all the hotels and this one stands ahead of all. I do not look for options anymore when I'm visiting next other than navaratna.
Rooms overall, especially bedding & toilet amenities are new and clean. I hope the same would be maintained for long period. Ms Sinisha & Ms Punya who were in front office were very helpful while i was on last minute rush to catch my train from Thalassery Railway station on 25th July 2018.