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Holiday Inn Express Stansted Airport

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Holiday Inn Express Stansted Airport
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1,823 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Stansted Airport
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Showing 1,396: English reviews
Canmore, Canada
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 September 2014

Good for the Airport.... Rooms are brand standard, but showing some wear, due to the high-volume usage. First room did not have working A/c, windows do not open so it was hot. We raised this before heading out for dinner, 3hrs later nothing was done as reception was too busy and no maintenance man around, eventually got a second room....... More 

Helpful?
Thank SkiBumGrownUp
IHGCare, Guest Relations Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear SkiBumGrownUp, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We sorry you were not satisfied with the service you received from our... More 

NI
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 September 2014 via mobile

We have stayed here twice and have been pleased both times. Rooms are a reasonable size and well laid out. Our door key wouldn't work when we arrived and we were given complementary drinks while it was being repaired. Breakfast was excellent and we had a choice of cooked or a continental breakfast. Only two suggestions I have to make... More 

Helpful?
Thank Louise65Ni
Martin B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear Louise65Ni, Thank you for taking the time to review our hotel following your recent stay with us. I am so pleased that you enjoyed your stay and that you found our staff helpful. We really appreciate and welcome all customer feedback, I would like to thank you for your comments regarding the provision of trays during our breakfast service.... More 

Woodbridge, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 September 2014

We stayed one night after returning to the uk on a late flight. We had been held up in massive queues at passport control and arrived even later than planned. Despite it being nearly 2am we were greeted by two very friendly guys on reception who checked us in very swiftly. We had requested two single beds and this was... More 

Helpful?
Thank Laura C
Martin B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear Laura C, Thank you so much for your kind review following your recent stay with us. Your comments were greatly appreciated by the night team, so once again thank you. We do hope to welcome you back in the near future. Kind Regards Sarah Borley More 

Philadelphia, Pennsylvania
Level Contributor
241 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 21 September 2014

I had real problems with business communications. My mobile 'phone signal was very poor so I asked at the front desk if I could place an international call. I was informed that this was not possible but if I stood in the parking lot. I'd get a signal. Clearly the front-desk attendant was familiar with the problem and had the... More 

Helpful?
Thank InLondonAgain
Martin B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear InLondonAgain, Thank for your honest review following your recent stay with us. We really appreciate your feedback as this only helps us to improve on our service and standards. Once again, thank you for your review. Kind Regards Sarah Borley More 

Travellers are raving about these Stansted Mountfitchet hotels

Harlow, United Kingdom
Level Contributor
219 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 20 September 2014

Ideal overnight location for the airport, close to the terminal. The shuttle is about right by British public transport prices, but a rip-off compared to similar transport at world airports. The rooms are clean, and bathroom facilities in them very good. The bar area is very worn and shoddy, and expect to queue at reception. There are better options, but... More 

Helpful?
Thank Andy B
IHGCare, Guest Relations Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear Andy B, Thank you for your recent stay with us and reviewing our property. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another... More 

Capelle aan den IJssel, The Netherlands
Level Contributor
316 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 16 September 2014

This is a place clearly aimed to serve airport visitors. Well organised, a little basic, shuttle service (bit expensive), VERY early breakfast available. I stayed there when I was in transit and would make such a choice again. If you have more time between flights, you might pop out for a day in London. There is a good and frequent... More 

Helpful?
Thank Davor R
IHGCare, Guest Relations Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear Davor R, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. The feedback we receive from our... More 

Argentina
Level Contributor
51 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 16 September 2014

We found the ¨Holiday Inn Express¨ to be to liking. This was our first visit to Stansted Airport. and we chose the Holiday Inn Express to overnight . The shuttle bus departs from bus bay 28 and arrives at the hotel a few minutes later. We ate our evening meal at the hotel and found the food to be most... More 

Helpful?
1 Thank JimsDairy
Martin B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear JimsDiary, Thank you for your kind words following your recent stay with us. We love to see fellow travellers leaving travellers comments and tips, so thank you again. We do hope to welcome you back to the Holiday Inn Express Stansted soon. Kind Regards Sarah Borley More 

Grantham, United Kingdom
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 September 2014

Arrived at the hotel to find we had been allocated a double bed despite phoning ahead requesting twin beds,was travelling with my daughter.went back to reception where the receptionist was really helpful -changed our room immediately for one four doors away and gave us vouchers for free drinks as compensation.All staff were friendly and helpful. Room was standard ,clean and... More 

Helpful?
Thank Hawthorn23
Martin B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear Hawthorn23, Its wonderful to hear that you found the staff here at the Holiday Inn Express London Stansted so helpful during your stay. We really appreciate the time you have given to complete an on line review, thank you so much. Kind Regards Sarah Borley More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 September 2014

myself&6yr old checked in 2245 3/9/14 I was told I couldnt park there as I hadn't pre-booked! I was never advised of this,I asked 2book the man said none available. He advise me to drive over the main roundabout park there&then wait on a bus stop,buses come every 20min. I said that would leave us in a scary situation.Dont know... More 

Helpful?
Thank Whistle4ahotti
Martin B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear Whistle4ahotti, Thank you for taking the time to review the Holiday Inn Express London Stansted following your recent stay with. I am so sorry that you were initially asked to move your car to the mid-stay car park, parking is not guaranteed on site and it seems that unfortunately we did not have the availability when you first arrived.... More 

sligo
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 7 September 2014

Airport transfers to this hotel every 30 mins for 3 pounds. Only about 7-8 mins away so really handy. Fast check-in. Room was sufficient and had all the essentials. Restaurant had a nice variety of food including food for vegetarians. Service was also good. Can't fault hotel. Would use again for early morning airport departure. Free wifi for 15 mins,... More 

Helpful?
Thank tomoko2012
Martin B, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Dear tomoko2012, Thank you for your kind review following your recent stay with us. It's lovely to hear your comments regarding our new Rotisserie Restaurant. We are so pleased that you felt it catered for all needs. We do hope to welcome you back again soon. Kind Regards Sarah Borley More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Express by Holiday Inn London Stansted Airport Hotel is ideally located within 5 minutes of the Airport terminal via the hotel transfer bus (small charge applies £3.00 Each way). The hotel is ideally positioned for visits to Newmarket, Cambridge, Bury St.Edmunds, Mildenhall, London Olympic Village, Eurostar Kings Cross and Stratford Terminals. All 254 bedrooms, are equipped with air-conditioning, power shower, tea and coffee making facilities and fully interactive TV system with high speed internet connectivity. The Holiday Inn Express London Stansted Airport offers Meet Smart facilities. Hotel has 6 meeting rooms all with natural daylight, and can accommodate up to 70 delegates in theatre style. Hotel has an Informal style bar lounge with plasma TV's & Sports Bar,showing all of the latest top sports event plus the Great Room including the Rotisserie Restaurant where breakfast & evening meals are served.The Rotisserie restaurant is a new concept at the Hotel where guests can watch the chickens turn golden brown,this includes free salad bowl with all Rotisserie dishes a great vale offering. The Hotel also has on-site parking for up-to 175 cars & is ideally located near Duxford Imperial War Museum and also close to Cambridge & Newmarket. PLEASE NOTE that an overnight parking charge applies for residents of £8.00. Parking is only available to hotel residents whilst staying in the hotel. Park Stay&Go packages are available.Please note! NO BUS TRANSFER during the following times: 12.00 Midnight to 4.00Am,£3 per person each ways payable on the bus applies, children under 16 travel free.All other times every 30 minutes. A limited service operates through Christmas&New Year. A 24hr taxi service is available from the terminal at the cost of approx. 7.00 ... more   less 

Additional Information about Holiday Inn Express Stansted Airport

Address: Thremhall Avenue | London Stansted Airport, Stansted Mountfitchet CM24 1PY, England
Region: United Kingdom > England > Essex > Stansted Mountfitchet
Price Range: ₹ 4,977 - ₹ 7,841 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Stansted Airport 3*
Number of rooms: 254
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Also Known As:
Holiday Inn Express Stansted Airport Hotel Stansted
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Stansted Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Express Stansted Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors are best”
 of 5 bubbles graham728, 11 Nov 2016 | Read review
“I asked for a quiet room at the end of a corridor”
 of 5 bubbles SimonBarter1960, 1 Nov 2016 | Read review
“Ask for ground floor - shielded from airport noise.”
 of 5 bubbles D9090FEdavidw, 27 Oct 2016 | Read review
“All rooms are same all quiet”
 of 5 bubbles katrinac382, 23 Oct 2016 | Read review
“Quiet room number 137 ground floor.”
 of 5 bubbles Wendyalice, 2 Sep 2016 | Read review
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