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Portofino Resort Tangalle

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Portofino Resort Tangalle
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365 Reviews from our TripAdvisor Community

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There are newer reviews for Portofino Resort Tangalle
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Showing 247: English reviews
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 July 2016 via mobile

The staff at this resort could be used as an example to other resorts. Friendly, informative( but not pushy), and creative. From the pool attendant(always ready with towels and flowers), to the breakfast staff (explaining local foods), to the excellent and creative housekeeping staff, they more than made up for the less than perfect details of the resort. The resort... More 

Helpful?
Thank Jane C
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and Thank You for your review. Please accept my apologies in replying late as we had a small issue logging in to our Trip Advisor account. We are delighted to hear that you enjoyed your stay at the Resort and found the holiday to be revitalizing. I will pass on your remarks to... More 

Allschwil, Switzerland
Level Contributor
1 review
Reviewed 19 July 2016 via mobile

From the beginning to the end of oir stay everbody was helpful and really pleased to do the best to make our stay nice. Hotel: A large hotel area with pool, bars and some games area. Directly lying at the beach. Road to Hotel: The road is still in construction, so there was about 3/4 of it (e.g. 5km) a... More 

Helpful?
Thank Lukas M
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and on behalf of the team, I would like to extend a big"Thank You" for taking your valuable time to write a review and for your generous words which I have shared with our entire team. We strive hard to deliver excellent service as YOU are our utmost priority and we are very... More 

Greater London, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2016

After taking a few wrong turns, found this hotel in a very quiet area of the coast. Large clean rooms with excellent room service. OK breakfast, evening meal of rice and curry excellent. Helpful staff.

Helpful?
Thank 7cliffe15
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Please accept my apologies for the inconvenience faced in locating the Resort.You will be happy to hear that we have now got some new sign boards. We are very happy to hear that your enjoyed your stay with us and that the Resort exceeded your expectations reflected by your rating of "Excellent!" We... More 

Colombo, Sri Lanka
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 July 2016

This is one of the best examples for Amazing Customer Experience; and we could not expect any better from them, since we truly believe that the hotel staff delivered the best!!! Before we visited this place, I went through the TripAdvisor comments, especially the negative ones. Therefore, I now believe that all of them are just history now... and such... More 

Helpful?
1 Thank Chathura Asanga K
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! On behalf of our management & staff I would like to say we are profoundly touched & humbled by your gracious words and the time spent to write such a detailed review. It is every Hotelier's dream to be appreciated on Trip Advisor with such wonderful comments and I know these two words... More 

Dehiwala-Mount Lavinia, Sri Lanka
Level Contributor
92 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 29 June 2016

Excellent hide away to have a really relaxing holiday. 5 kilometers from the main road .Rooms are very big ,clean, modern and comfortable.The staff is very friendly and they will pamper you. the food is testy with a big verity. Don't forget to feed the Tortoise and the fish.

Helpful?
Thank Manoj A
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Thank you for your kind review and we are very pleased to hear that we were able to provide you a relaxing holiday and meet your expectations. What we aim for is to provide a holiday experience that is revitalizing and rejuvenating in all aspects whether it is our location, private secluded beach,... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 June 2016

Little bit difficult to find the place and not easy access for the hotel. But its closer to the beach and good for relaxation. Spa is available. The swimming pool is cleaned and well maintained. The meal is average and not much delicious. The varieties are common and no uniqueness.

Helpful?
1 Thank Chalani S
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Thank you so much for your comments. First of all, please know how grateful we are for your business and for sharing your feedback with us and the TripAdvisor community. While we appreciate your compliments on our grounds and our service, your constructive criticism is much more important. Thank you for the comment... More 

Debrecen, Hungary
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 May 2016

It is a beautiful environment on the ocean coast. It has very nice park, swimmingg pool, restaurant, with loads of exciting and delicious food and a helpful staff. I loved every moment of it, the rooms are also excellent. I celebrated my honeymoon and also my 30th birthday here, they surprised me with a cake. Everybody was very nice.

Helpful?
Thank Zsuzsa O
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and Thank you for your lovely review. We are greatly humbled and pleased in being chosen to celebrate your special occasion, for actually two of your special occasions-Honeymoon & Birthday! That gives us double the happiness to be able to be a part of your happiest days. Your gracious words have indeed motivated... More 

Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 May 2016

Its a good hotel situated along the beaches of Tangalle. The main issue with this hotel is its accessibility. The Hotel is located in a very remote location and is not accessible easily and also the roads leading to the hotel is really horrible. Also there are no supermarkets or shops nearby. So we are pretty much isolated from the... More 

Helpful?
Thank Murali K
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! I would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance in our quest of exceeding your expectations. The road to the resort has seen some positive changes in the last couple of months as I reply... More 

Wollongong, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 May 2016

I stayed here as part of a tour. The welcome in Reception was outstanding. Luggage arrived in room promptly. Room and bathroom were good and comfortable. My terrace, unfortunately, was used by hotel staff to store linen and supply trolleys and the chairs were used as a rest stop by staff. Staff chatting woke me up from a nap and... More 

Helpful?
1 Thank Jack J
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and we would like to take this opportunity to extend a heartfelt "Thank You" for your delightful review and constructive comments which I have passed on to our staff.Please accept my apologies in disturbing your sleep and the slow service at the restaurant.We try at all times to exceed your expectations but sometimes... More 

Dehiwala-Mount Lavinia
1 review
Reviewed 28 April 2016 via mobile

Stayed at Portofino (Formally known as Ranna 212) for the Avurudu holidays. Upon our arrival was immediately upgraded to a suite on the upper floor. Room was spacious and very cozy. Since we are quite a large family (5) everything worked out fine by the upgrade. The staff were very courteous and polite, always with a smile and very helpful.... More 

Helpful?
Thank Sabrina G
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Thank you for taking time out to share this wonderful review. We are happy to hear that you enjoyed the natural habitat of and surrounding the Resort and the hospitality of our staff. Also I would like to say that construction of the road has commenced and soon to be complete and management... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Portofino Resort Tangalle is a 4 star premium hideaway exuding historical Sri Lankan charm and hospitality, offering delectable gourmet cuisine, blending the pure bliss of relaxation with a secluded beach and presenting a once in a lifetime experience. The resort boasts 54 luxurious rooms with 49 deluxe rooms and 5 suites which are elegant and spacious with all modern amenities including air-conditioning, 42 inch LCD televisions, DVD players, WiFi, private balconies, tea and coffee facilities, mini bars, and comfortable king sized beds. The cottage styled rooms encompasses the swimming pool and its architecture emulates a colonial rustic ambience infused with modernity. ... more   less 

Additional Information about Portofino Resort Tangalle

Address: Kahandamodara Road, Ranna 82200, Sri Lanka
Region: Sri Lanka > Southern Province > Ranna
Price Range: ₹ 3,693 - ₹ 11,285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portofino Resort Tangalle 4*
Number of rooms: 54
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Questions & Answers

Here's what travellers have asked, with answers from Portofino Resort Tangalle staff and other travellers.
2 questions
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National Capital Territory of Delhi, India
2 months ago

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Questions? Get answers from Portofino Resort Tangalle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Goundfloor poolside rooms are nice and spacious. Good for families with young kids.”
 of 5 bubbles BDSRP, 18 Aug 2016 | Read review
“Rooms by the pool side are great as they are both close to the pool and the restaurant.”
 of 5 bubbles GayangaK, 13 Aug 2016 | Read review
“Good in relaxing but hard in accessible”
 of 5 bubbles , 5 Jun 2016 | Read review
“Some of them is very small, you can ask for bigger rooms.”
 of 5 bubbles zsuzsa0, 26 May 2016 | Read review
“we liked the first floor best”
  • Bathroom in the suite (with bathtub and shower on the other side)
  • party time
 of 5 bubbles 543sidr, 19 Apr 2016 | Read review
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