This hotel is charging 6000 per night and have too many issues. I would say not a worthy consideration at all. We stayed in room 405 and 406 1. Day 1 - Room 405 Leaking basin. Fixed after 4 hours and multiple follow ups 2. Their flush is permanently leaking in room 406. Too much water wastage and no one cares. We should boycott such insensitive hotels. 3. Day 1 - Ordered snacks and tea at 5:30 pm and it came after almost 2 hours at 7:30 pm at the time of dinner after atleast 5 followups. 4. Day 2 - Breakfast is mayhem. They serve cold poha and cold parathas only. All customers were frustrated and finally everyone raised concern and then staff changed food. Tea and coffee pots were empty and even for that people had to chase. Omlette was on order and no one received any for almost 30 minutes and waiters sounded confused as they did not made notes and did not remember who ordered what and when. 5. Day 2 - Basic is when you go to a restaurant waiter will come, greet and then place water . Here you go to their restaurant and their waiter would serve water after multiple follow ups :-). 6. Day 2 - Order food.....waiter ls does not make a note as they feel that they are smart enough to remember and then after 30 minutes when you ask the status, they would show surpise and would tell they never received the order. That too when restaurant had only 2 tables occupied. Adding to agony, once order is understood than customer has to wait for atleast an hour for simple food 8. Completely disoriented staff with utter lack of service. I belong to Uttrakhand and feel sad that people here are so casual about service and then crib that they are struggling to make ends meet. Coming to rooms, spacious room with a good balcony but acs were not working for many hours during our stay as genset was down and could not be repaired during 2 nights of our stay. Very casual staff and when we complained then response of waiter was that sir we had marriage party for 2 days, lift was not working so we are tired .....seems exploitation of labours leading to their disinterest to customer service. In a nutshell.....visit if you arr okay to pay 6000 per night and can manage with such a shabby service and attitude.…
Wish I could rate them more than 5. Excellent hospitality and very cooperative staff. Feels like you're in your home only. Took proper care of our needs, the staff is very polite and the food is delicious.
Nice clean place but the food is really good both the chefs Krishna and Suraj make excellent food. We ordered 4 starters and all of them were fantastic and the same goes for the main course. Also, the support staff is very polite and very help full.
Wish i could give them 10 stars out of 5. They deserve a very high rating for making our stay very Comfortable. We stayed there on our way to Kedarnath and on our way back from Badrinath. Inspite of reaching there in very odd late night hours . They accommodated our needs . Kept food ready for us ( as we called them ahead on our return) and rooms ready . Dimple Rawat who was at the reception in the night made sure we were provided what we asked for. Special thanks to Dimple, Meena and Sooraj for attending us at our arrival and in the breakfast time. Food was delicious. Rooms were neat and tidy. The whole experience was amazing. Thanks to Vikram their general manager who had Welcomed us on our first day there and we got a very homely welcome. you will be glad if you stay there.
Nice place to live in. Excellent hospitality and very cooperative staff .If you are looking for an environment similar to your home then it's the place you are searching for. It gives you a wonderful reason to enjoy your vacation at such a reasonable price
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing