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Stop In Family Hotel

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Traveller (5)
Room & Suite (10)
Overview
  • Excellent3%
  • Very good6%
  • Average25%
  • Poor25%
  • Terrible41%
  • 28 Jul 2018
    “Couldn’t even stay 1 night..”
  • 21 Jul 2018
    “Poor attitude towards guests”
314 Ray St, Whitehorse, Yukon Y1A 5R3 Canada See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Wheelchair Access
Breakfast included
2.5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (36)
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1 - 5 of 34 reviews
Reviewed 29 July 2018 via mobile

Needed a hotel in Whitehorse, looked like a decent hotel, reasonable price but was I wrong! Lady at front desk can’t across rude. Walked into our room, was very dissatisfied, old room. Pulled back the sheets and in about 3-4 spots the sheet was stained...More

3  Thank lp201852
Reviewed 21 July 2018

My wife and I felt during a one night stay that we were inconveniencing the owner by our stay. Minimal coffee offered in room, with only one small packet. When asked for a second packet, owner stated only one packet allowed to each room. Air...More

3  Thank beatdrum
Response from Daljeet D, Owner at Stop In Family HotelResponded 22 July 2018

Coffee: We only offer one complimentary coffee packet per day per room. However, additional packets can be purchased at a cost of $1.00 each at the front counter. This is the way it has been since we opened in 1992. There is also very good...More

Reviewed 10 July 2018 via mobile

Having read the other disastrous reviews I was very nervous about this place. As with many other travellers, I ended up here because I had nowhere else to stay and the rest of Whitehorse seemed to be booked out. Receptionist was pretty brusque and rude...More

Thank AdamDalgliesh
Response from Daljeet D, Owner at Stop In Family HotelResponded 11 July 2018

Thanks for your review. Most of the bad reviews that are over-the-top bad are either from people that didn't stay at the hotel but used the laundromat. The other bunch are from local racists that don't like the ethnicity of the owners. Tripadvisor, unlike other...More

Reviewed 6 July 2018 via mobile

We stayed here a couple of nights on our Yukon adventure.This was a decent budget hotel. We found the rooms clean and the bed was comfortable. The staff was accomodating and responded to our requests. The attached laundromat was good and handy. The attached Vietnamese...More

Thank Grant_MacTavish
Response from Daljeet D, Owner at Stop In Family HotelResponded 12 July 2018

Thank you for your review. We freely admit we are not trying to be the Ritz and we do not charge Ritz rates. What we are trying to do is be a clean place where you can get a good night's sleep at a decent...More

Reviewed 4 July 2018 via mobile

Place was a dump. Room was filthy and looked like something out of a horror movie or crime scene. Rude management who blames visitors for the place being a nightmare. Next time I will sleep in my truck or drive through the night to the...More

3  Thank DaNails1
Response from Daljeet D, Owner at Stop In Family HotelResponded 12 July 2018

This is not even a real review. Come on Tripadvisor! How can you let this ridiculous tripe pollute your website? This "review" falls under one of the following categories: 1. Written by someone that damaged the room and didn't get their cash deposit back i.e....More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Room Service
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Suites
Hotel class
Room types
Non-Smoking Rooms, Suites
Number of rooms
44
Price range
US$ 87 - US$ 97 (Based on Average Rates for a Standard Room)
Formerly known as
Family Hotel
Also Known As
Family Hotel Whitehorse
,
Stop In Family Hotel Whitehorse, Yukon, Canada
Location
Canada > Yukon > Whitehorse
Hotel class
Room types
Non-Smoking Rooms, Suites
Number of rooms
44
Price range
US$ 87 - US$ 97 (Based on Average Rates for a Standard Room)
Formerly known as
Family Hotel
Also Known As
Family Hotel Whitehorse
,
Stop In Family Hotel Whitehorse, Yukon, Canada
Location
Canada > Yukon > Whitehorse
Photos
Traveller (5)
Room & Suite (10)
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Questions & Answers
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Room Tips
"Lower floors "might" be less hot during the summer months."
beatdrum
21 Jul 2018
Read review
"Get gouged at Family hotel and in Whitehorse"
thomasi178
12 Sep 2017
Read review
"The third floor rooms can be frigid."
SockFour
28 Aug 2017
Read review
"The basement rooms are not worth paying the daily rates they charge you."
phansen2016
11 Sep 2016
Read review
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