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Westmark Whitehorse Hotel and Conference Center

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366 Reviews from our TripAdvisor Community

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There are newer reviews for Westmark Whitehorse Hotel and Conference Center
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Showing 329: English reviews
Sydney, Canada
Reviewed 21 December 2015

This is the 4th hotel I have tried in Whitehorse over the last 2 years and it is the best one. Hotels in Whitehorse seem to be worn out and many of them are in need of a major renovation. This one is clean and comfortable: everything works. Very good service and the restaurant serves good quality food at reasonable...

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Helpful?
1Thank Novageorge
Vanessa O, Director of Sales at Westmark Whitehorse Hotel and Conference Center, responded to this review

HI Novageorge, Thank you for your comments, I agree with them all! We do our best to keep everything as updated as possible but they still like to wear out on us so we definitely do go for the clean and comfortable vibe! If you haven't already, next time you check in ask the front desk about our Reward Program...

Reviewed 19 December 2015 via mobile

Everything was great considering we got there on a Saturday and there was a holiday party. Hotel staff was nice and did not blink an eye when I walked by with two 100lb dogs. Paid $6 for internet. There was parking in the rear which was helpf since we were pulling a uhaul.

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Helpful?
Thank Molchak
Vanessa O, Director of Sales at Westmark Whitehorse Hotel and Conference Center, responded to this review

Hi Molchak, Thank you for taking the time to write a review on our hotel. I think all of us here at the hotel are animal fanatics, I know I love when people walk by my office with their animals! It brings a smile to my face everyday! I hope we see you again in the future.

Reviewed 15 December 2015 via mobile

The service was friendly and efficient, and the room was clean and well kept, but there was a fridge and microwave in the entry requiring a walk around, we did move it into the room out of the way and plug it in. Also the matress was hard and lumpy making for a fitful sleep, which devalued our experience...

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Helpful?
Thank James F
Vanessa O, Director of Sales at Westmark Whitehorse Hotel and Conference Center, responded to this review

HI James F, Thank you for your comments! Your trip advisor name is very helping in me figuring out which room you were in. I will speak to housekeeping in regard to the hard and lumpy bed and see what we can do to fix that!

VANCOUVER
Reviewed 9 December 2015

We were in town on business, and had a small event onsite. Vanessa was awesome and so helpful throughout the process. As well the service in the restaurant is great. I was in one of the suites, and it was very spacious. We will be back next time!

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Thank S P
Vanessa O, Director of Sales at Westmark Whitehorse Hotel and Conference Center, responded to this review

Hi S P Thank you so much for your comments! It was absolutely great to work with you while you were here. I look forward to working with you again in the future!

Vancouver, Canada
Reviewed 1 December 2015

My flight didn't get in until about 11pm in the evening and thankfully there are free shuttle buses to the hotel from the airport. When we got dropped off at the hotel, we were left standing outside because it was after hours and the doors were locked. I can't remember if there was any signage instructions at the entrance for...

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Thank Jen1805
Sumter, South Carolina
Reviewed 23 November 2015 via mobile

Beware it looks shabby on the outside but just wait for the inside. It's a very nice looking hotel! They have a corridor for pet rooms with non carpeted floors, smart guys. The walls werent bad and they did have a laundry room which was nice. N o charge for pets either!

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Thank Duellona
Abbotsford, Canada
Reviewed 16 November 2015 via mobile

Average hotel that is conveniently located in the heart of the city. Lack of hot water and the Internet which I have to pay for is terrible. It was terrible 2 years ago and nothing has changed. I can get better wifi in a developing country. Next time in town I will search for something different.

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Thank Lucas M
Geneva, Switzerland
Reviewed 5 November 2015

I give this hotel the top rate for making me feel home on the other side of the globe. Exhausted after over 20 hours of flying I was jetlegged and hungry checking in at about 2 a.m. Everything around was closed and when I asked what can I do, the staff at the reception volonteered to bring to the room...

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Thank IvettaG
Detroit, Michigan
Reviewed 15 October 2015

Several inebriates milling about the lobby and entryway. Some smoking just a step outside the front door. Front desk folks were helpful and friendly but I don't think they were equipped or inclined to step in and restore some decorum to the property. Overall the room was okay, but not the standard I expected from a Westmark Inn. Parking was...

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1Thank Jay B
Fairbanks, Alaska
Reviewed 29 September 2015

We booked this hotel on the basis of a review here in Trip Advisor. The location was great and the room was very suitable for our needs, and the staff was nice. Since we were on a long trip the guest laundry was nicely placed on the floor we were at. While it does need a a bit of a...

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Helpful?
Thank jvh54
Vanessa O, Director of Sales at Westmark Whitehorse Hotel and Conference Center, responded to this review

jvh54, I am really happy to hear that you chose our hotel based on the Trip Advisor reviews! I am glad to hear that everything went great for you! I agree about the "steamship fee" to the hotel. Our decorators definitely kept in mind that the Westmark Chain is a part of Holland America Group!

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of downtown, within blocks of area restaurants, night-spots, shopping and government offices, the Westmark Whitehorse Hotel & Conference Center is the Yukon's premier hotel and conference center. Recently renovated, the Westmark Whitehorse offers 180 first-class guest rooms and suites, conference facilities and professional special event catering. The Westmark Whitehorse is the largest hotel in Yukon and features over 7000 square feet of meeting space. The Steele Street Restaurant & Lounge serves up a fabulous menu and offers daily lunch and dinner specials. ... more   less 

Additional Information about Westmark Whitehorse Hotel and Conference Center

Address: 201 Wood Street, Whitehorse, Yukon Y1A-2E4, Canada
Region: Canada > Yukon > Whitehorse
Price Range: ₹ 7,300 - ₹ 9,342 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Westmark Whitehorse Hotel and Conference Center 2.5*
Number of rooms: 181
Reservation Options:
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Also Known As:
Westmark Whitehorse Hotel Whitehorse
Westmark Hotel Whitehorse
Hotel Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon, Canada
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Questions & Answers

Here's what travellers have asked, with answers from Westmark Whitehorse Hotel and Conference Center staff and other travellers.
5 questions
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Richton Park, Illinois
over a year ago
British Columbia

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Questions? Get answers from Westmark Whitehorse Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unfortunately don't have any suggestions.”
 of 5 bubbles SusanLuc, 2 Dec 2016 | Read review
“Better air flow from the window if on the second floor facing the street.”
 of 5 bubbles nightingale1972, 19 Sep 2016 | Read review
“I don't think there are any really good rooms.”
 of 5 bubbles , 6 Sep 2016 | Read review
“If you wish, ask for an air conditioned room. Some only have a fan.”
 of 5 bubbles TravelingAllena, 5 Aug 2016 | Read review
“The first floor was pretty noisy from the people on the second floor.”
 of 5 bubbles ronnieg608, 29 Jul 2016 | Read review
5 of 5