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Chateau Regina Hotel & Suites

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241 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau Regina Hotel & Suites
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Showing 240: English reviews
Reviewed 3 August 2016 via mobile

We got the romance package which was very nice! But as soon as you got off the elevator it smelt like cigarettes. As soon as we got in our room it was great though. Couldn't smell nothing and the room was in good condition Very comfortable bed Romance package included wine, rose pedals, jacuzzi tube and bath and body works...

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Helpful?
Thank Courtney D
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for your review. I am very pleased to know that you enjoyed your stay and found romance package nice value. I have noted your concern regarding smoke smell outside elevators and currently working to get rid of smoke. I do apologies for this. We hope to serve you again soon.

Shilo, Canada
Reviewed 1 August 2016

Good: close to decent restaurants Staff and Price Bad: Everything else. Bathroom needs total repairs. Cleanliness was suspect everywhere,(Bathroom (all), beds (the sheets and pillows looked like they weren't cleaned or changed from former occupants), old air conditioner..took a very long time to cool the room, hallways smelt very musty, not one light on the controls of the elevator worked...

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Helpful?
1Thank TandBL16
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback. We are terribly sorry that your first experience with Chateau Regina Hotel & Suites was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience

Reviewed 29 July 2016 via mobile

I struggled with where to mark this as there were some great things but some very disappointing things! The good : *The rooms were big, modern and clean *They provide you with a small welcome basket *Check in and out were efficient *Free breakfast at Smittys was great *A good value The not so good: *The hallways and elevator smelled...

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Helpful?
Thank WinnipegErin
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback. I am pleased to know that you found your room clean, modern and large size. Please accept my apologies for the cigarette butts around the property. I have discussed the issue with Housekeeping Department and made few changes in cleaning schedule to address this issue. the water you saw in hot tub is...

Rapid City, South Dakota
Reviewed 16 July 2016

We stayed only one night and were pleasantly surprised at this place. Not much to look at from the outside, but it was clean and neat and average price. Best of all are their "coupons" for breakfast for $6.95. You have to sign up for the coupons at the front desk and you get several choices for the price. However,...

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Helpful?
Thank Kay287
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking time to write online review of your recent stay at Chateau Regina Hotel & Suites. I am very pleased to know that you enjoyed your stay and found hotel clean. Your comments will be shared with all associates. Looking forward to serve you again soon.

Winnipeg, Canada
Reviewed 11 July 2016

Booked this hotel for $75 a night so I can't be too disappointed. They have made some upgrades that were good, the lobby area was clean and fresh, and the front staff and cleaning staff were friendly, hallway carpets look newer and they are maintaining as they had steam cleaned our hall while we were there. Found it to be...

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Helpful?
Thank mustache-parakeet
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback. I am pleased to know that you enjoyed your stay with us and experienced clean property and friendly staff. I do apologies for closure of hot tub. We are s till working to fix the tub and hopefully it will be back in service soon. Looking forward to sever you again soon.

Manitoba, Canada
Reviewed 2 July 2016

Spend time looking for 'affordable' options as frequent travellers, but now need to take the need for 'pet friendly' into account. Chose this as the rate/location was good for our travel plans. The 'pet' fee was the highest I have come across to date. $25, when the most we've been charged before this was $15 for hotel/motels that were much...

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Helpful?
Thank Lynda D
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback. Pet fee of $25 per stay is line with most of the hotels in town.

Qualicum Beach, Canada
Reviewed 5 June 2016 via mobile

We should have read the reviews first. , I'd leave if I could, but the booking is non refundable. Shabby, dirty carpets, filthy tub. Crappy cable grainy TV. I'd rather sleep in my car . Toilet won't stop running.

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Helpful?
1Thank Debbie J
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue in the room you occupied. In addition, we are re-evaluating our inspection processes to ensure these...

Campbell River BC
Reviewed 5 June 2016 via mobile

Stayed at this hotel one year ago, and had invited a local friend to enjoy the hot tub with me. The hot tub was "closed for renovation". Disappointing, but it happens. This time, one year later, the hot tub STILL says closed for renovation. As this hotel continues to advertise the presence of a pool and a hot tub (which...

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Helpful?
Thank Cassandra B
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for your feedback. Please accept my apologies for non functional hot tub. We are in final stages to put hot tub back in operation. As a matter of fact, we have completed the repairs and now waiting for city pool inspector for inspection and certification to open the tub to our customers. We hope to open...

Reviewed 22 May 2016 via mobile

What a terrible gross hotel. Smoking, not accommodating, do not stay here or book it's a rip off crappy place. Very rude staff. Some guy named Naved claiming to be the general manager was the biggest jerk I've came across in a hotel. Check my review they're all good accept this one.

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Helpful?
4Thank mike m
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions of our customers. Firstly, I'd like to apologize for the behavior of one of our front office associates. We have always worked hard to maintain the high level of our client service, and you can be sure that this...

Reviewed 25 April 2016

I made a reservation for the last queen room through booking.com. When I arrived my credit card was not accepted (it's a travel card that does not display the card holder's name, it has been accepted by every other accommodation provider I've stayed with in Canada, but I understand security concerns and respect this hotels policy). I was asked to...

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Helpful?
1Thank gracew423
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions of our customers and we apologize that your check in experience was less then satisfactory. . We have addressed the issue, and or, spoken with the employee in question. We’ve certainly learned from it and it will help us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Chateau Regina Hotel & Suites has a new hotel experience ready for you. For the business traveler, it's a place to rest your head after a long day in one of our Executive Suites. For a romantic retreat, our jetted tub suites offer king-size comfort and relaxation in a two room suite. We also welcome long term stays in our Efficiency units, which are fully equipped with a microwave, fridge, cook top and all necessary cooking utensils. "At Chateau Regina Hotel & Suites, we promise to deliver unparalleled excellence in hospitality at an affordable rate." ... more   less 

Additional Information about Chateau Regina Hotel & Suites

Address: 1110 E Victoria Ave, Regina, Saskatchewan S4N 7A9, Canada
Region: Canada > Saskatchewan > Regina
Price Range: ₹ 4,365 - ₹ 5,508 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chateau Regina Hotel & Suites 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Chateau Regina Hotel And Suites
Chateau Regina Hotel Regina
Chateau Regina Hotel & Suites Saskatchewan
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Regina Hotel & Suites staff and other travellers.
3 questions
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23 days ago
Transcona, Manitoba, Canada
over a year ago
over a year ago

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Questions? Get answers from Chateau Regina Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the 2nd or 3rd floor - not facing Victoria or the bar would probably be the best choice.”
 of 5 bubbles ruckenbackdos, 31 Oct 2016 | Read review
“2nd floor is good, and quiet. First floor smelled like the pool. but only because the pool is on the first floor.”
 of 5 bubbles 199cs, 1 Oct 2016 | Read review
“If you're able, take the stairs versus elevator.”
 of 5 bubbles 667netar, 27 Sep 2016 | Read review
“Away from the offsale entrance...”
 of 5 bubbles TrevorL472, 25 Sep 2016 | Read review
“Ask to be placed away from the fire doors and elevators.”
 of 5 bubbles juliehW3788EW, 18 Sep 2016 | Read review
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