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Chateau Regina Hotel & Suites

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Chateau Regina Hotel & Suites
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244 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau Regina Hotel & Suites
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Showing 243: English reviews
richmond
Reviewed 2 October 2016

I booked this hotel at last minute with a discount website. It was rated as a 2.5 star hotel, so i was a little nervous. Being greeted by two well dressed check in staff, I though I walked into a 4 start hotel. very friendly and efficient. Got my room on the 2nd floor corner. The building has undergone some...

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Helpful?
Thank c s
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions. I am very pleased to know that our associates provided friendly service during your stay. Providing our guests with the best possible hospitality and service has always been our mission. Your comments will be shared with all associates. We...

Reviewed 28 September 2016

We got a reduced rate because I was having surgery at Regina General, but the rate was still on the high end for the quality. The staff was friendly and the rooms I suppose were as clean as they could be considering how out-dated the building is, but the carpet should have been replaced at least 5 years ago, the...

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Helpful?
Thank Neta R
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to review your stay at Chateau Regina Hotel. We truly value the opinions of our customers and we apologize that we did not meet your expectations. It’s only with feedback such as yours that we can get better, so we appreciate you helping us improve. we are making the changes at our...

Reviewed 27 September 2016 via mobile

The room was nice and the bed was super comfortable, but the shower had no hot water and our room had no heat, it was a colder night and the room was freezing!! When I let the front desk know he just shrugged and said "okay" ... he didn't apologize or offer a discounted rate or anything 🙄

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Helpful?
Thank Lindsey M
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking time to review your recent stay at Chateau Regina Hotel & Suites. I am very happy to know that your room was clean and bed comfortable. Please accept my apologies for heating and hot water issues during your stay. I am very disappointed in approach of front desk agent. He should have offer you...

Estevan, Saskatchewan, Canada
Reviewed 26 September 2016

Stayed in their actual suite with jacuzzi tub. The room was nice but when we went to fill the tub it took like 2hrs to fill with the trickle of water!! Then to the shower after the jacuzzi ordeal and it was scalding hot and could not be made a reasonable temperature. We had booked on Hotels.com which I would...

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2Thank Trevor L
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed you when it comes to water pressure and temperature in the room you occupied. My staff and I reviewed each of your comments and have taken appropriate action to resolve the issue. I am also very disappointed to learn...

Lucky Lake
Reviewed 19 September 2016

Good Value for your money. Rooms are clean. The only issue I had was with being so close to the fire door and people coming and going and letting it slam shut as they came and went during the evening and night. Everything else was okay.

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1Thank Julie H
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We appreciate your feedback and I am very pleased to know that you found your room clean and comfortable. Please accept my apologies for noise problem. I have instructed maintenance department to fix the door. I am confidant that you will not face such...

Brighton, United Kingdom
Reviewed 7 September 2016 via mobile

The hotel staff were fantastic and friendly but the standard of the hotel was not impressive. The pictures are very misleading and I regret choosing this hotel. Perhaps my standards are too high and this is meant to be a budget hotel? I wouldn't stay here again. Pros: bed was lovely, parking was very easy, good wifi, TV in lounge...

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2Thank JackE24UK
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking time to write online review of your recent stay. I am happy to know that you liked bed in your room, parking facility, good Wi-Fi, TV in lounge/room and Spa bath. I and my team thank you for your best wishes.

Toronto
Reviewed 3 September 2016

This hotel is conveniently near the trans canada highway. The suite was very comfortable and roomy. The king bed was very cosy ! This was a lovely room! It had a separate living area with frig and microwave and TV.

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Thank Linda K
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for sharing your experience about your recent stay at Chateau Regina Hotel. We appreciate your feedback and I am very pleased to hear that you enjoyed your stay with us. Your comments will be shared with all associates. Look forward to serve you again soon.

Reviewed 31 August 2016

Booked a spa suite at very reasonable cost in my opinion. Two rooms - living room with couches and tv, bedroom with king bed and tv, jet tub, fridge, nice tile shower, nice shampoo and conditioner. Free gift basket with snacks and water! Also had two dogs and a toddler so pretty happy with the experience. Windows looked into back...

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Helpful?
Thank Oikot C
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you very much for your detailed review. I am very pleased to know that you enjoyed your stay with us and experienced friendly staff and clean room. Your comments will be shared with all associates. We hope to serve you again soon.

Ontario, Canada
Reviewed 28 August 2016

Stayed three nights while visiting family. Fair rate, dated rooms. We were only there to sleep so we didn't look for the restaurant or pool theme. It was close to downtown. Would stay again. Pet friendly for an extra cost.

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1Thank Lalablue22
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you for taking time to write online review of your recent stay. I am glad to know that you liked the pricing and will come back again. We are working to upgrade the rooms. you will see the difference in months to come.

chichester, uk
Reviewed 11 August 2016 via mobile

I thought the room was very comfy. Very happy with staff and rooms. Could have used free breakfast of some sort. I booked here because it had a pool but I could hardly use it because one family with 4 children under 12 were doing bombs and summersaults all the time. There needs to be no children in pool after...

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Helpful?
Thank ocsi1968
Abdul S, General Manager at Chateau Regina Hotel & Suites, responded to this review

Dear Guest, Thank you very much for taking time to review your recent stay at Chateau Regina Hotel & Suites. I am very pleased to know that you enjoyed your stay with us and experienced friendly staff and clean room. I do apologies for kids behaviour at the pool. You have very valid suggestion regarding curfew hours for kids. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Chateau Regina Hotel & Suites has a new hotel experience ready for you. For the business traveler, it's a place to rest your head after a long day in one of our Executive Suites. For a romantic retreat, our jetted tub suites offer king-size comfort and relaxation in a two room suite. We also welcome long term stays in our Efficiency units, which are fully equipped with a microwave, fridge, cook top and all necessary cooking utensils. "At Chateau Regina Hotel & Suites, we promise to deliver unparalleled excellence in hospitality at an affordable rate." ... more   less 

Additional Information about Chateau Regina Hotel & Suites

Address: 1110 E Victoria Ave, Regina, Saskatchewan S4N 7A9, Canada
Region: Canada > Saskatchewan > Regina
Price Range: ₹ 3,879 - ₹ 5,303 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chateau Regina Hotel & Suites 2.5*
Number of rooms: 150
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Also Known As:
Chateau Regina Hotel And Suites
Chateau Regina Hotel Regina
Chateau Regina Hotel & Suites Saskatchewan
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Regina Hotel & Suites staff and other travellers.
3 questions
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2 months ago
Transcona, Manitoba, Canada
over a year ago
over a year ago

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Questions? Get answers from Chateau Regina Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a different hotel...”
 of 5 bubbles w8ing4thesunnd, 6 Feb 2017 | Read review
“Choose the 2nd or 3rd floor - not facing Victoria or the bar would probably be the best choice.”
 of 5 bubbles ruckenbackdos, 31 Oct 2016 | Read review
“2nd floor is good, and quiet. First floor smelled like the pool. but only because the pool is on the first floor.”
 of 5 bubbles 199cs, 1 Oct 2016 | Read review
“If you're able, take the stairs versus elevator.”
 of 5 bubbles 667netar, 27 Sep 2016 | Read review
“Away from the offsale entrance...”
 of 5 bubbles TrevorL472, 25 Sep 2016 | Read review
5 of 5