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Hotel Palace Royal

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Traveller (346)
Room & Suite (230)
Pool & Beach (53)
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Overview
  • Excellent43%
  • Very good40%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (840)
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Traveller rating
225
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225
216
51
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All reviewsfamily suitebalcony overlooking the poolgreat locationold citypool and hot tubchlorine smellporte st jeanfrench doorscorner suitesofa bedmini suitemicrowave and fridgeseparate bedroombeautiful hotelconvenience storecity viewunderground parking
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1 - 5 of 529 reviews
Reviewed 3 weeks ago

We stayed at this hotel 1 night. We choose the number 5 type room-signature queen bed with view in the city. Great choice. Corner room with very large windows. Very spacious but I wouldn't book this for a family. They have family suites which would...More

Thank Daisy046
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 3 weeks ago

Bonjour Daisy046, We were very honoured to welcome you during your last stay at Hotel Palace Royal and thank you for this review. We are glad to have contributed to make your stay memorable and to know you would lime to visit us again. Being...More

Reviewed 5 weeks ago via mobile

This place has a great location and lots of indoor parking. The pool was fun for the kids. Rooms are modest but very clean and ours was on the inside facing the pool auditorium. One major downside of this “Romanesque” hotel is the smell of...More

Thank petertherock1971
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 4 weeks ago

Bonjour petertherock1971, We were very honoured to welcome you during your last stay at Hotel Palace Royal and thank you for this review. We are glad to have contributed to make your stay memorable. Being located next to the Saint-Jean and the Palace d'Youville, our...More

Reviewed 16 April 2018

IN A Nut Shell-The location of this hotel is very good, the rooms were clean but if the cleaning service arrives while you are showering they do not come back. Staff was friendly. Felt they nickle & dime you. Example : extra charge for second...More

1  Thank Joe-Anne M
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 4 weeks ago

Bonjour Joe-Anne, We are very surprised of your comments since none of our team reported this situation. In order to do the necessary follow-ups, ca you send us the date and time of the incident to jjtremblay@hotelsjaro.com. Have a great day

Reviewed 16 April 2018 via mobile

Staff were extremely accommodating and the location is perfect given it’s close proximity to Old Quebec City, Palais Montcalm, and interesting clothing and souvenir shops. As an aside, the room had the perfect view and it felt extremely comfortable.More

Thank Carmen J
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 19 April 2018

Bonjour Carmen J, We were very honoured to welcome you during your last stay at Hotel Palace Royal and thank you for this review. We are glad to have contributed to make your stay memorable. Being located next to the Saint-Jean and the Palace d'Youville,...More

Reviewed 9 March 2018

Stayed here last Summer and this hotel is ideally located to walk to old city. The staff was very friendly and helpful understanding that my French was "Je parle Francais un pen". I was able to walk to most of city's attractions including the Quebec...More

1  Thank jj_cricket
Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 15 March 2018

Bonjour jj_cricket, We were very honoured to welcome you during your last stay at Hotel Palace Royal and thank you for this review. Being located next to the Saint-Jean and the Palace d'Youville, our hotel is in walking distance of the Old Quebec classics. No...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 143 - US$ 301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Quebec City
#21 Family Hotel in Quebec City
#29 Business Hotel in Quebec City
#34 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 143 - US$ 301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Quebec City
#21 Family Hotel in Quebec City
#29 Business Hotel in Quebec City
#34 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (346)
Room & Suite (230)
Pool & Beach (53)
Dining (37)
Amenities (13)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Riina M
25 August 2017|
AnswerShow all 2 answers
Response from CheriG7 | Reviewed this property |
There are so many restaurants near as you enter the old city and many are creperies that have all vegan choices.
0
Votes
Riina M
22 August 2017|
Answer
Response from jene354 | Reviewed this property |
from the Hotels Jaro official website... Opening Hours Monday to Friday from 8am to 10pm; Saturday and Sunday, from 9am to 10pm; Every day from 9pm to 10pm : adults only. *The pool’s opening hours may vary according to... More
1
Vote
chiefjohn
7 April 2017|
Answer
Response from Les_Hotels_JARO | Property representative |
Hi chiefjohn, Unfortunately, since we do not own the indoor parking, it is not offered free of charge. To find out about the rate, we invite you to visit the FAQ section of our official website. We look forward to... More
-1
Votes
Google Translation
Room Tips
"Higher floors for a better view"
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"try to get higher floors for better view; try to get room facing old city"
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"rooms with a bathtub to relax after a long walking day"
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"Worth getting a room with an interior balcony on a higher floor"
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