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I made a reservation at this 3 stars hotel, when I checked in the switched me to l'hermitage a two stars hotel across the street. The front desk claims is the same chain and the same stars !! The room was average, and dirty full...More
Part of a small chain of hotels all bunched together. Rooms are spacious but oddly set-up but this building was built a long time ago.
Basic amenities. Friendly staff. Location is great, near the major attractions in the old city.
We have been traveling for a full week in Canada and were very satisfied by all the hotels we had booked through booking.com.
Until we experienced our stay with our family at Acadia hotel.
1-Upon arrival, the reception did not know where the rooms were...More
I read and then re-read a bunch of reviews of Hotel Acadia. I was very hesitant about booking here based on the reviews.
I do have to say, I was pleasantly surprised. I wanted to stay in the heart of Old Quebec. Hotel Acadia definitely...More
Booked and paid for a junior suite through TripAdvisor and expedia.com -- got a "standard" room when we got there. When I pointed out the difference, we were told that different rooms look different. I showed them photos of the room we paid for --...More
1 Thank Richard K
Response from TommyBernier1, Responsable des relations publiques at Hotel AcadiaResponded 18 August 2017
We would like to say that we are deeply disappointed to read about your last stay in our hotel, the experience you are describing is certainly not the one we wish to offer to our guests. We apologize about the situation you may have experienced,...More