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Hotel Universel Quebec

Hotwire.comUS$ 91*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 245*
US$ 91*
US$ 245*
US$ 91*
US$ 245*
US$ 91*
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Hotel Universel Quebec
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379 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Quebec City, Canada
Reviewed 23 January 2013

Stayed at this hotel twice in the past 6 months and will return soon. It's a great location, rooms are very confortable and we love the pool/spa area, kids loved playing in the cold water spa. we also enjoyed the restaurant that can be accessed from the hotel , makes it very interesting when it's a blizzard outside.

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Helpful?
1Thank MomyontheGo
HotelUniversel, Responsable relations publiques at Hotel Universel Quebec, responded to this review

Bonjour, Thank you very much for taking time to write this comment. We are very happy to know that your stay at Hôtel Universel met your expectations and that your family was able to enjoy our pool and spa. It is true that in the winter - especially these days in Québec City! - our restaurant, pool and spa are...

San Francisco, California
Reviewed 13 November 2012

It is kitschy and poorly located (except if you are visiting Laval). Love the coloured light 70s piece in the front lobby. Rooms are more of a Motel type feel. Kids toys were lost in the shag carpet in our room. The price is low. For a single night in Quebec City where you will not be spending much time...

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Helpful?
1Thank SugarSammy
HotelUniversel, Public Relations Manager at Hotel Universel Quebec, responded to this review

Thank you very much for reviewing our hotel. We are indeed located right near Université Laval, where many sports competitions take place, which makes us the perfect hotel for sports lovers. As far as access to downtown Québec City, it is a ten-minute drive or a twenty-minute bus ride : very easy. And you know what they say : kitsch...

Montreal, Canada
Reviewed 4 November 2012

*To be fair to the hotel, I went there in summer 2009, so I do not know how much of these issues still apply* I stayed at Hotel Universel for business. When I arrived, I noticed right away that it looked a lot more like a Motel converted to a Hotel, at least from the outside and judging by the...

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Helpful?
Thank Patrick N
HotelUniversel, Public Relations Manager at Hotel Universel Quebec, responded to this review

Thank you for taking some time to review our hotel. It is a little bit hard for us try to find out what the problem was with your AC and your room, since you stayed here more than three years ago. However, we appreciate your writing this review. Thank you again.

BOTTESFORD
Reviewed 2 October 2012

As other reviewers have stated it is a bit far out, but the no7 bus is regular & 3 dollars one way is not OTT. The bus takes you to the terminus and it is a short walk into the city. TIP on your way into the city you walk past some excellent restaurants, these are the ones to eat...

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Helpful?
Thank BOTTESFORDJEFF
HotelUniversel, Public Relations Manager at Hotel Universel Quebec, responded to this review

Hello, Thank you for taking time to review our hotel. Access to Old-Québec district is, as you wrote it, an easy 20-minute ride on bus 7, which you can catch right across the street. We are glad you enjoyed your meal at Le Greco, which is indeed a Bring your own wine restaurant. The closest liquor store (SAQ) is a...

Sept Iles, Canada
Reviewed 30 August 2012

It is my third stay at the Hôtel Universel Québec. It is located close to the university and the students surroundings, and close to a few bars. Hôtel has a free parking. Everytime I rented a king size standard bedroom and I was never disapointed. They are well decorated, beds are comfotable, and they have everything you need : hair...

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Helpful?
Thank EliiMaud
HotelUniversel, Responsable relations clients at Hotel Universel Quebec, responded to this review

Good day, We thank you for your comment about our hotel. Comments help us improve our services and facilities. We are happy to know you enjoyed all your stays with us. Of course, comforters should never have any stain: a follow up will be done about it. About the pool area, in fact, the cold tub doesn't have any spray,...

Melbourne, Australia
Reviewed 18 August 2012

This hotel, is an older hotel with lots of rooms. The people at reception are very friendly and helpful,service with a smile. There is a well set out, indoor pool and spa area, with a very popular Greek Restaurant attached. The hotel is not far from other restaurants and a good supermarket, it is still a long bus trip into...

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Helpful?
2Thank MitchMitch52
HotelUniversel, Responsable relations clients at Hotel Universel Quebec, responded to this review

Hello, We thank you for your comments about our hotel. Comments are very important to us in order to improve our services and facilities. We are happy to that you enjoyed your stay: the room, the spa area and the hotel's restaurant. It is true that we not down town, but as you said, it is really easy and fast...

Baltimore
Reviewed 14 August 2012

Our room was remodeled but some are not so ask to see the room. Easy access to downtown on #7 bus every 15 minutes. Greek restaurant is 1/2 price on Monday. Staff is helpful. There is a hot tub and sauna near the lobby. Good and free wifi.

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Helpful?
Thank StanLamb
HotelUniversel, Responsable relations clients at Hotel Universel Quebec, responded to this review

Good day, We thank you for your comments about our hotel. Comments help us improve our services and facilities. It is true that Old Quebec is easily accessible from our hotel even if the hotel is not directly down town. We are happy to know you enjoyed your room and the hotel's restaurant, just as the pool and spa area....

Barrie, Canada
Reviewed 8 August 2012

Room was spacious and clean, but we were not impressed with certain aspects of the service. Hotel information book was entirely in French; not very considerate of travellers who are not bilingual. We had to spend an extra day here because I was sick. The hot tub was not open until noon, which was a pain because we set our...

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Helpful?
Thank CelesteG722
HotelUniversel, Responsable relations clients at Hotel Universel Quebec, responded to this review

Good day, We thank you for your comment about your recent stay in our hotel. Comments are very important to us because they help improving our services and facilities. First of all, about the information book, as we told you during your stay, all our books are in both French and English. We are sorry that the english section was...

Bahia de Los Angeles, Mexico
Reviewed 8 August 2012

This hotel is excellent value for the money. It is quiet, the rooms are well appointed, and the pool and spa area is lovely and very well kept. Get a one or two day pass at Couche Tard to save money on the bus ride to town. The #7 runs every 10-15 minutes unti around 1:00 am.

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Helpful?
2Thank ctbeachbm
HotelUniversel, Responsable relations clients at Hotel Universel Quebec, responded to this review

Good day, We thank you for your comments about your recent stay in our hotel. Comments are very important to us to help us improve our services and facilities. We are really happy to know you enjoyed your stay with us. The spa and pool area is a must-see in our hotel and we are really proud of it, it...

Melbourne
Reviewed 24 July 2012

I stayed in this hotel as part of an organised tour and it is quite a distance from downtown Quebec. The rooms were clean and adequate, but the rooms around the internal pool were very noisy until it closed at 10pm each day. There was a function in the basement ballroom and guests were smoking and chatting below our room...

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Helpful?
Thank MelbourneLeapy
HotelUniversel, Responsable relations clients at Hotel Universel Quebec, responded to this review

Hello, We thank you for the comment about our hotel. All comments are very important to us in order to improve our services and facilities. We are happy to know that you enjoyed your room. About the noise outside, if you get disturbed by people, we can always call the frontdesk and we will ask them to speak lower. In...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Universel is located in front of the Laval University, aproximately a 15 minute drive to Old Quebec. For a warm and very relaxing getaway in Quebec, Hotel Universel offers you the best with its exotic Atrium and Scandinavian Spa. Our 160 stylish rooms and suites will please both business people and tourists alike, in their quest for commodity, comfort and leisure. ... more   less 

Additional Information about Hotel Universel Quebec

Address: 2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
Region: Canada > Quebec > Quebec City
Price Range: ₹ 4,699 - ₹ 10,789 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Universel Quebec 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Hotel Universel Quebec Quebec City
Hotel Style:
#14 Spa Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Universel Quebec staff and other travellers.
7 questions
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Questions? Get answers from Hotel Universel Quebec staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor (4th)”
812stevent, 12 Apr 2017 | Read review
“Chose elsewere”
stephengF2749JN, 20 Mar 2017 | Read review
“it is located across from the university which is not a bad thing because there were close amenities by”
cbot2ni, 16 Feb 2017 | Read review
“At another hotel”
DJ-USA, 7 Feb 2017 | Read review
“Take a room on the higher floor as there as it's not very sound proof.”
Nadine16, 23 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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