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Hotel Universel Quebec

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Traveller (144)
Room & Suite (69)
Pool & Beach (11)
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Overview
  • Excellent11%
  • Very good27%
  • Average31%
  • Poor17%
  • Terrible14%
Travellers talk about
“hot tub”(12 reviews)
“nice hotel”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (468)
There are newer reviews for Hotel Universel Quebec
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Traveller rating
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36
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All reviewsthe pool spa areahot tubnice hotelnice poolsauna
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141 - 145 of 214 reviews
Reviewed 16 July 2014

Stayed two nights. The hotel is clean and comfortable. Hotel staff are very friendly and helpful. Sort walk from the hotel is shops to get some groceries, a subway sandwich, Tim Hortens and Thai food. Boston Pizza connected to the hotel is very good, Best...More

Thank Chris C
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 18 July 2014

Thank you for taking a moment of your time to share your review with us. It is always a great pleasure to read good reviews like yours. We are pleased to hear that our hotel has met your expectations. It is true that our guests...More

Reviewed 14 July 2014 via mobile

Beautiful place, was plenty of parking and easy to get to, was here in 2012 but not impressed with the room, bed or service.. For the money we spent here was pretty disappointing. Also it was very empty, unpleasant and unhelpful. Didnt get to enjoy...More

Thank Jessica C
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 14 July 2014

Thank you for taking a moment of your time to share your review with us. Our guests’ comments are very important for us as they allow us to improve our services. We are pleased to hear that you liked our location. It is true that...More

Reviewed 28 June 2014

Stayed here for one night while on tour, the outside of the hotel looks aged, but the inside is very nice, beds and room very nice, and Free wifi. The staff were always friendly and very happy to help, there is a nice dinning area...More

Thank Big_Bozo
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 1 July 2014

Thank you for taking a moment of your time to share your review with us. It is always pleasant to read good comments like yours. We are glad to hear that our hotel has met your expectations. It is true that our guests generally appreciate...More

Reviewed 20 June 2014

When we first checked in and went to our room, I thought we had passed through a door into another dimension. The room looked more like a student-housing studio apartment, complete with kitchenette! Two double beds were separated by an arch, the small kitchenette included...More

1  Thank RedAnchor
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 23 June 2014

Thank you for taking a moment of your time to share your review with us. Your comments and opinions are very important give us the opportunity to improve our hotel and services. We are sorry to hear that your first room equipped with a kitchenette...More

Reviewed 1 June 2014

Headboard wasn't attached, and bed kept moving (rolling) on the laminate floor. Paint falling off the walls, light in bathroom takes 5 sec to flicker before coming on. Shower curtain did not have any weights and leaked on the floor. Had to bring in my...More

1  Thank Grumpyogre
Response from danniecaron, Responsable relations publiques at Hotel Universel QuebecResponded 7 June 2014

Dear guest, Thank you for taking a moment of your time to share your recent experience with us. We are sorry for the inconvenience you encountered during your stay.All comments from our guests are positive to us since they both motivate and help us emproving...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 93 - US$ 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 93 - US$ 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (144)
Room & Suite (69)
Pool & Beach (11)
Dining (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Caton D
9 December 2017|
AnswerShow all 3 answers
Response from Geneviève M | Property representative |
Hi, to book a room, you must be over 18 and you will need a credit card. Thank you and have a great day!
0
Votes
Danika A
29 December 2016|
Answer
Response from TommyBernier1 | Property representative |
Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
0
Votes
Google Translation
Grnevieve
8 October 2015|
AnswerShow all 2 answers
Response from TommyBernier1 | Property representative |
Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
0
Votes
Room Tips
"Ask for a renovated room."
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"Avoid 248 to 256. Bar under"
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"There are floor level rooms and rooms with balconies that give a view on the pool area."
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"Ask for a room in the renovated section"
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