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Hotel Universel Quebec

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Traveller (144)
Room & Suite (69)
Pool & Beach (11)
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Overview
  • Excellent12%
  • Very good27%
  • Average30%
  • Poor17%
  • Terrible14%
Travellers talk about
“hot tub”(12 reviews)
“nice hotel”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (470)
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All reviewsthe pool spa areahot tubnice hotelnice poolsauna
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121 - 125 of 214 reviews
Reviewed 24 November 2014

Nothing amazing about this hotel but clean. Well located, area is fine, not too far from the action in Quebec. Very nice pool and spa inside the hotel. We had a superior room with spa in the room, well decorated.More

4  Thank Carol B
Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 25 November 2014

Thank you for taking the time to share your review. We value our customers’ opinions, since it helps us improve ourselves. First of all, many of our guests enjoy the pool and spa in our hotel and we are glad you enjoyed it as well....More

Reviewed 3 November 2014

First off, let me say that I slept well all four nights. I had a room close to the elevator, which was no problem. And It is so convenient to Universite´ Laval. And the bus lines. But it is an older hotel, completely lacking in...More

3  Thank REJ810
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 4 November 2014

Thank you for taking the time to share your review. Your opinion is important to us, since it helps us improve our services. First, we are glad you liked many aspects of our hotel. It is true that we are conveniently located right next to...More

Reviewed 1 November 2014

stayed there oct 29-31, 2014... good things about the hotel universel: - staff were great, very helpful - quick to get a taxi - one elevator but darn it worked fast - no waiting - lots of fast food nearby (the weird pyramid has lots...More

2  Thank ralu25
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 3 November 2014

Thank you for sharing your comment. We like to read our customers’ feedback, because it helps us improve ourselves. First of all, it is true that we are close to Laval University and many restaurants. As you mentioned, it is the perfect location if you...More

Reviewed 24 October 2014

we stayed here whilst on a tour, ironing board broken, which maybe i should have mentioned, but surely staff should check now and then? everything needs updating. Also think we were overcharged in the bar, by a few dollars as well, $10 for a beer...More

3  Thank janstaz5
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 29 October 2014

Thank you for taking the time to share your review. We value your opinion as we are constantly trying to improve ourselves. First, we are sorry to hear your stay did not meet your expectations In fact, we apologize for the broken ironing board. We...More

Reviewed 5 October 2014 via mobile

Very nice hotel!! I really enjoyed my stay there. Stuff are ok, boston pizza restaurant was great!! Ver close to the university of laval..... But verrrrry far from downtown. Will definitely stay there again if I am not looking to visit the downtown touristic areas.More

2  Thank Moradaziz
Response from TommyBernier1, Responsable relations publiques at Hotel Universel QuebecResponded 6 October 2014

Thank you for taking the time to share your review. We value your opinion as we are constantly trying to improve ourselves. First, we are glad you enjoyed your stay with us! We are happy you enjoyed the Boston pizza restaurant. It is a great...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 87 - US$ 197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 87 - US$ 197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (144)
Room & Suite (69)
Pool & Beach (11)
Dining (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Caton D
9 December 2017|
AnswerShow all 3 answers
Response from Geneviève M | Property representative |
Hi, to book a room, you must be over 18 and you will need a credit card. Thank you and have a great day!
0
Votes
Danika A
29 December 2016|
Answer
Response from TommyBernier1 | Property representative |
Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
0
Votes
Google Translation
Grnevieve
8 October 2015|
AnswerShow all 2 answers
Response from TommyBernier1 | Property representative |
Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
0
Votes
Room Tips
"Ask for a renovated room."
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"Avoid 248 to 256. Bar under"
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"There are floor level rooms and rooms with balconies that give a view on the pool area."
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"Ask for a room in the renovated section"
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