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    Hotel Universel Quebec

    2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
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    Best prices for your stay
    6/8/2017 7/8/2017
    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$ 162/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$ 132
    US$ 132
    US$ 132
    Traveller (123)
    Room & Suite (52)
    Pool & Beach (10)
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    Overview
    • Excellent12%
    • Very good31%
    • Average28%
    • Poor15%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    Hotel ALT Quebec
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (397)
    Traveller rating
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    1 - 5 of 190 reviews

    Reviewed 4 days ago via mobile

    Hotel is a distance away from Quebec city-centre, with traffic and construction it took us about 30 minutes to get to Old Quebec (on a regular business day). Hotel could certainly use updating - ie. fresh paint, etc. No room to sit in the hotel...More

    Thank Catherine27
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 3 days ago

    We are truly disappointed to read that you did not fully enjoy your stay with us. It is not in our habits to offer the kind of experience you describe and we are really sorry to read that you did not receive a customer service...More

    Reviewed 1 week ago via mobile

    The AC didnt work, it keeps changing ac to heater, in a room with no windows, the concierge BEST solution/option was to give us fans. I was already disappointed hard bed, shower not working, cheap decMore

    1  Thank Nathalie S
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 1 week ago

    We are truly disappointed to read that your experience with us did not fully meet your expectations. It is not in our habits to offer an experience like the one you describe and we would like to apologize for the inconveniences this situation may have...More

    Reviewed 2 weeks ago

    Good location with a local 807 bus taking you straight into Quebec city centre from across the road. We stayed at the relatively new UniLofts, in a building separate from the main hotel. Well equipped place with a fridge, coffee machine, induction cooker, microwave and...More

    Thank AMsays
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 2 weeks ago

    Thank you for taking the time to leave us a review on Tripadvisor, it is a pleasure to know that you appreciated our stay in our Unilofts pavilion. We are happy to know that you appreciated the amenities in your studio, as well as our...More

    Reviewed 2 weeks ago via mobile

    You can carry in your own baggage, have no laundry option. Bed is hollow and slightly tired, brown painted doors, chipped frames, 9 hangers on a rail, 3 super small drawers- small empty bar fridge, no safe. Slightly stained but clean bed cover and couch.More

    Thank wielietjies
    Response from TommyBernier1, Public Relations Manager at Hotel Universel QuebecResponded 2 weeks ago

    We are truly disappointed to read that your stay at our hotel has not fully met your expectations. It is not in our habits to offer an experience like the one you describe and we would like to advise you that we take every customers’...More

    Reviewed 3 weeks ago

    Booked this place over the Canada Day weekend. What a dump. The room was worn. Big scratches on the wall, peeling wall paper, poorly grouted tub etc. Our room was on the main floor with a walk out to the pool area. The noise was...More

    Thank Kristin M
    Response from TommyBernier1, Responsable des relations publiques at Hotel Universel QuebecResponded 3 weeks ago

    We are truly disappointed to know that your stay with us did not meet fully your expectations. It is not in our habits to offer an experience like the one you describe and we are really sorry to read it. As we truly have our...More

    Hotel ALT Quebec
    386 reviews
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    132 reviews
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    Hotel Sepia
    435 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Banquet Room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 80 - US$ 228 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Spa Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Travelocity, Hotwire, TripOnline SA, Priceline, Cancelon and HotelQuickly so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Hotel Universel Quebec Quebec City
    Add Photo Photos
    Traveller (123)
    Room & Suite (52)
    Pool & Beach (10)
    Dining (7)
    Hotel & Grounds (95)
    Bathroom (13)
    Business Centre & Event Rooms (6)
    Nearby
    Best Western Premier Hotel l'Aristocrate
    824 reviews
    3.45 km away
     
    Hotel ALT Quebec
    386 reviews
    2.17 km away
     
    Lindbergh Hotel
    132 reviews
    2.31 km away
     
    Hotel Sepia
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    3.59 km away
     
    Nearby Restaurants
    Matto Sainte-Foy
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    .75 km away
    SHAKER Cuisine & Mixologie Ste-Foy
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    .27 km away
    Les Temps Perdus
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    .68 km away
    Boston Pizza
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    .01 km away
    Nearby Attractions
    Chutes de la Marmite
    5 reviews
    1.46 km away
    Place Sainte-Foy
    16 reviews
    1.50 km away
    Jardin Botanique Roger Van den Hende
    24 reviews
    1.36 km away
    Salle Albert Rousseau
    9 reviews
    .45 km away
    Ask a question
    Questions & Answers
    Danika A
    29 December 2016|
    Answer
    Response from TommyBernier1 | Property representative |
    Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
    0
    Votes
    Google Translation
    Grnevieve
    8 October 2015|
    AnswerShow all 2 answers
    Response from TommyBernier1 | Property representative |
    Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
    0
    Votes
    JandDLondon_Ontario
    9 July 2015|
    AnswerShow all 2 answers
    Response from Tommy B | Property representative |
    Hi, Sorry for the delay. The bus ride to the Old City is about 15 minutes. There is a bus stop right in front of the hotel. You have to take the bus number 7. Many more options are also available, such as the bus number 800... More
    0
    Votes
    Google Translation
    Room Tips
    "DO not be fooled by the pretty pictures of the tropical garden, this place is a dump"
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    "Top floor (4th)"
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    "Chose elsewere"
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    "it is located across from the university which is not a bad thing because there were close amenities by"
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