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    Hotel Universel Quebec

    2300 Chemin Ste-foy, Quebec City, Quebec G1V 1S5, Canada
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    3/12/2017 4/12/2017
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    Savings alert: 20% below average rate

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    US$ 88
    US$ 64
    SAVE US$ 24
    US$ 74
    Traveller (139)
    Room & Suite (54)
    Pool & Beach (11)
    Best Western Premier Hotel l'Aristocrate
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    #20 of 102 hotels in Quebec City
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    Overview
    • Excellent12%
    • Very good27%
    • Average30%
    • Poor17%
    • Terrible14%
    Travellers talk about
    “spa area” (10 reviews)
    “hot tub” (8 reviews)
    “nice pool” (3 reviews)
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
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    Reviews (440)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 205 reviews

    Reviewed 3 days ago via mobile

    Stayed for two nights, walls were paper thin. Didn’t sleep much the first night. Wifi was constantly on the fritz, no ppv. Our room wasn’t made up until 6:30 pm, even though we had left the room all day with the sign saying please make...More

    Thank Kayla D
    Response from Geneviève M, Responsable des relations publiques at Hotel Universel QuebecResponded 2 days ago

    We are sorry to see that your stay did not meet your standards and that you did not fully appreciate our rooms and facilities. For all 2-night stay, the room is made only upon request, but we cannot guarantee a period within which it will...More

    Reviewed 4 days ago

    One night with grandchildren for a visit to the aquarium the next day. Clean, standard rooms (renovated section). The pool was a must for the kids before calling it a night! Boston Pizza is within the same building so that was the choice for dinner...More

    Thank Luz039
    Response from Geneviève M, Responsable des relations publiques at Hotel Universel QuebecResponded 2 days ago

    Thank you so much for this great review, we are glad to know that you had a fantastic family time in our hotel. We are happy that our rooms and facilities met your expectations. We truly hope to have the pleasure to welcome you back...More

    Reviewed 4 weeks ago

    What is unusual about this hotel is that the swimming pool and hot tub are inside the hotel near reception and you have to pass them on the way to your room or the Boston Pizza restaurant . Quirky but different. The rooms were ok,...More

    Thank Dave M
    Response from Geneviève M, Public Relations Manager at Hotel Universel QuebecResponded 4 weeks ago

    First of all, we would like to thank you for taking the time to review our hotel on Trip Advisor. We always read all the reviews we receive from our guests as your comments are essential to improve our services. With that being said, we...More

    Reviewed 16 October 2017 via mobile

    No sound proofing at all! Party in the hallway, in the parking lot, the sound coming in from the air conditioning, all that way past 11, more like up until 2 am. Bathroom the size of a closet. 2 days of the worst experience of...More

    Thank diane a
    Response from Geneviève M, Public Relations Manager at Hotel Universel QuebecResponded 17 October 2017

    We are truly sorry to read that your experience at our hotel did not meet your expectations. We take our guests’ comments at heart and we will certainly assure a follow-up with our team. Please note that if there is any aspect that disturb you,...More

    Reviewed 9 October 2017

    We had two rooms for two families, very nice and comforatable. We ate at the attached Boston Pizza restaurant for both supper and breakfast. After a lot of walking around in Old Quebec we had a nice swim in the indoor tropical pool area. Great...More

    Thank gardentoo
    Response from Geneviève M, Public Relations Manager at Hotel Universel QuebecResponded 10 October 2017

    Thank you for the time taken to review our hotel on Google, it is a pleasure to know that you and your families loved our hotel, restaurant and tropical atrium. Indeed, our indoor heated swimming pool and spas are really nice, especially at the end...More

    Best Western Premier Hotel l'Aristocrate
    945 reviews
    #20 of 102 hotels in Quebec City
    3.5 km
     
    Le Manoir d'Auteuil
    1,312 reviews
    #2 of 102 hotels in Quebec City
    5.8 km
     
    Lindbergh Hotel
    148 reviews
    #55 of 102 hotels in Quebec City
    2.3 km
     
    Hotel Sepia
    498 reviews
    #23 of 102 hotels in Quebec City
    3.6 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 65 - US$ 164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Spa Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 160
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Expedia, TravelClick, Hotels.com, Hotwire, Cancelon, Orbitz, HotelQuickly, Cheap Tickets and TripOnline SA so you can book your Hotel Universel Quebec reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Hotel Universel Quebec Quebec City
    Add Photo Photos
    Traveller (139)
    Room & Suite (54)
    Pool & Beach (11)
    Dining (7)
    Hotel & Grounds (106)
    Bathroom (15)
    Business Centre & Event Rooms (6)
    Nearby
    Best Western Premier Hotel l'Aristocrate
    945 reviews
    3.45 km away
     
    Lindbergh Hotel
    148 reviews
    2.31 km away
     
    Hotel Sepia
    498 reviews
    3.59 km away
     
    Nearby Restaurants
    Chez Victor
    50 reviews
    .29 km away
    SHAKER Cuisine & Mixologie Ste-Foy
    65 reviews
    .27 km away
    Les Temps Perdus
    10 reviews
    .68 km away
    Boston Pizza
    59 reviews
    .01 km away
    Nearby Attractions
    Chutes de la Marmite
    5 reviews
    1.46 km away
    Jardin Botanique Roger Van den Hende
    26 reviews
    1.36 km away
    Salle Albert Rousseau
    9 reviews
    .51 km away
    Le Pub universitaire
    12 reviews
    1.14 km away
    Ask a question
    Questions & Answers
    Danika A
    29 December 2016|
    Answer
    Response from TommyBernier1 | Property representative |
    Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
    0
    Votes
    Google Translation
    Grnevieve
    8 October 2015|
    AnswerShow all 2 answers
    Response from TommyBernier1 | Property representative |
    Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
    0
    Votes
    JandDLondon_Ontario
    9 July 2015|
    AnswerShow all 2 answers
    Response from Tommy B | Property representative |
    Hi, Sorry for the delay. The bus ride to the Old City is about 15 minutes. There is a bus stop right in front of the hotel. You have to take the bus number 7. Many more options are also available, such as the bus number 800... More
    0
    Votes
    Google Translation
    Room Tips
    "Ask for a room in the renovated section"
    Read review
    "Stay above 1st floor for newer rooms"
    Read review
    "go somewhere else , allez ailleurs ;)"
    Read review
    "Ask to see the room. They are not egal."
    Read review
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