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Clarion Hotel

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Clarion Hotel
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396 Reviews from our TripAdvisor Community

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Showing 222: English reviews
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Montreal, Canada
Reviewed 1 week ago

We reserved two rooms and I agree with one of the reviewers saying that dust made them sick. In one of the rooms, it was everywhere. Champagne cork under the bed made us wonder when was the last time they vacuumed the room. I feel uncomfortable saying this but there was vomit on the carpet. The second room was better...

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Helpful?
2Thank RosannaZM
DirectionClarion, Responsable des relations clients at Clarion Hotel, responded to this review

Hi RosannaZM, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We would appreciate if you could gave us more information...

Merida, Mexico
Reviewed 2 weeks ago via mobile

I got sick because of the dust in the room and the carpet, dust and fluff in the pillows, pubic hair in the bathtub.... Just unbearable! I tried to be nice and at 8:00 am went down and asked in the main desk to make sure my room was cleaned and vacuumed... When I arrived back to the hotel at...

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Helpful?
1Thank MariaWorldTraveler
DirectionClarion, Responsable de la réception at Clarion Hotel, responded to this review

Dear Mariaworldtraveler, However your review is very bad we would like to thank you for taking the time to let us now about your stay on your recent visit at the Clarion. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the accommodation on your recent visit. To ensure the greatest feedback that...

A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

Cleanliness very poor in the room we had. Dirty bathtub with hair, One of the double beds had hair;clearly was never changed +dirty towels, that were simply refolded dirty :( Will see tomorrow what they will do for the inconvenience for all and having to change rooms. OUF !

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1Thank A TripAdvisor Member
Greenwich, New York
Reviewed 8 March 2017 via mobile

This is an average hotel that is in need of updating. I suggest a higher floor - rooms are nicer & better appointed. But fairly clean throughout. The breakfast was VERY GOOD! Fruit, breads, eggs etc all worth it, plus it's right downstairs. Je parle en francais un peu, so the front desk staff were very helpful!

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Helpful?
Thank Beth K
Raouf B, General Manager at Clarion Hotel, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management

Loudonville, New York
Reviewed 2 February 2017

I stayed here with a middle school trip. The hotel was very accomodating and friendly. The rooms were clean and comfortable, except that the thermostat was kept too warm. The kids (middle school age) enjoyed the pool. We only had breakfast at the hotel once, but it was good. This hotel is quite a distance from the sites and from...

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Helpful?
Thank patriciawestfall
Raouf B, General Manager at Clarion Hotel, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management

Reviewed 18 January 2017

Good location by car, view of Pont de Québec , room clean and looks good , with fridge and Microwave . Coffee machine with Keurig. Parking is in a unheated garage but away from the snow .Quiet during the week

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Helpful?
Thank Dan L
Raouf B, Manager at Clarion Hotel, responded to this review

Dear Sir, This was a great way to start a day! Thank you for taking the time to write such a lovely review about your stay with us at the Clarion hotel, it was a pleasure to read. We truly appreciate your kind words regarding the property, staff, rooms, location and amenities. We hope to see you in the near...

Montreal, Canada
Reviewed 27 December 2016

i stayed at this hotel for a night on December 22nd, while visiting friends for the holidays. I was offered the Executive King Suite on the 12th floor. It was a nice sized room, complete with a micro-wave and a mini-refrigerator. The King-Bed was comfortable as well as the pillows. There is a bistro and bar onsite, a spa. They...

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Helpful?
Thank Ray T
Raouf B, General Manager at Clarion Hotel, responded to this review

Dear guest, We would like to thank you for taking the time to comment on TripAdvisor for your recent stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing...

Quebec, Quebec
Reviewed 27 November 2016 via mobile

My wife and I purchased a one night package from Tuango for $99.00 incl continental breakfast. We were on the 12 th floor . The whole floor looked like it had been recently renovated . Rooms were very clean and relatively spacious. Breakfast was average with relatively limited choice. All in all great location and good value for the money.

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Helpful?
Thank Pinotfreak
Raouf B, General Manager at Clarion Hotel, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management

Montreal, Canada
Reviewed 20 November 2016 via mobile

We stayed for two nights. This was the hotel of choice for our team. Overall, the rooms were average sized and adjoining rooms for families are available. A nice feature was the heated floors in the bathroom. Our room was on a higher level. The room and linen were clean. The pool is not as big as it appears in...

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Helpful?
1Thank LoveMyFoodGirl1
DirectionClarion, Responsable réception at Clarion Hotel, responded to this review

Dear "LoveMyFoodGirl1", We would like to thank you for taking the time to gave your Feedback regarding your recent stay at our hotel. We appreciated having your input since they motivate us on our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the...

Vancouver, Canada
Reviewed 31 October 2016

This is a very average hotel. It is a conference centre and was busy the whole time we were there. The front desk staff were excellent and could answer all questions about the hotel and area plus excursions to take, which they could book and arrange pick up & return to the hotel. Downside; 1. not located near much of...

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Helpful?
Thank Bowler154943
Raouf B, General Manager at Clarion Hotel, responded to this review

Dear Sir, Thank you so much for your review of our hotel. We appreciate your loyalty as an I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located at the doorstep of Quebec City, the Clarion Hotel in Quebec, offers the well-appointed accommodations and generous amenities that make your stay cozy and enjoyable. Our ideal location allows for quick and easy access to the region's highway network and puts you steps from the area's most celebrated Quebec attractions and the best shopping and Quebec dining destinations. There are so many things to do in Quebec - this is just another reason why we are preferred among Quebec City hotels. ... more   less 

Additional Information about Clarion Hotel

Address: 3125 Hochelaga Boulevard | Sainte-Foy, Quebec City, Quebec G1W 2P9, Canada
Region: Canada > Quebec > Quebec City
Price Range: ₹ 4,778 - ₹ 8,089 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 231
Reservation Options:
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Also Known As:
Clarion Hotel Sainte Foy
Clarion Sainte Foy
Sainte Foy Clarion
Clarion Hotel Quebec/Quebec City
Hotel Style:
#14 Spa Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel staff and other travellers.
1 question
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Questions? Get answers from Clarion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ok for the heavy sleeper, who just wants a place to sleep for 1 night and does not want to shower, t everything else is lousy.”
RosannaZM, 16 Apr 2017 | Read review
“Higher floors have a beautiful view of the city. It is also quieter.”
eRAYcer14, 27 Dec 2016 | Read review
“Don't be on ground floor or above/near conference rooms”
Bowler154943, 31 Oct 2016 | Read review
“We only have experience with the 12th floor which was VERY quiet and comfortable.”
247dawnm, 20 Sep 2016 | Read review
“Just don't stay here 40 minutes on bus to town centre”
mcgregorgillian, 16 Sep 2016 | Read review
5 of 5