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Hotel Le Bonne Entente

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589 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Le Bonne Entente
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Showing 238: English reviews
Montreal, Canada
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 October 2014

I stayed at Château Bonne Entente for a business meeting and I was quite impressed with the beautifully designed rooms with the open concept bathroom and the bed was so comfortable! The quality of the food is superior and we had great service from everyone at the hotel. I highly recommend this place for business meetings or for couples.

Helpful?
Thank Jacinthe_lessard
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you for your great feedback and for sharing your experience at Le Bonne Entente with the users of Trip advisor. I will be extremely pleased to share these comments with our team, she is the reason for our success. Positive comments like yours give us the energy to continue our mission which is to provide our customers... More 

Wichita, Kansas, United States
Level Contributor
89 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 October 2014

We booked a stay here for when we planned a cruise leaving Quebec. Enjoyed our stay so much that when our cruise was cancelled, we returned for a night before flying home. Beautiful hotel, comfortable room (loved the shower!) and great food. If we are every back in Quebec we will definitely return.

Helpful?
1 Thank Maxine B
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you so much for sharing your experience at Le Bonne Entente! We are very pleased our facilities and our service met your expectations. We will share your comments with our team. We are truly sorry your cruise was canceled. We hope you had a nice flight home. Thank you again and we look forward to welcoming you... More 

pittsburgh
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 September 2014

We were checked into this hotel as a result of a cancelled U.S. Airways flight. Thank goodness we did not have to pay for our stay. We did, however, have to pay for taxi to and from hotel and dinner that night. When we checked in, we were advised it was quite a long walk to the room and that... More 

Helpful?
4 Thank Luv2Travel315
Montreal, Québec
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 August 2014

Hi, Can't understand the negatives reviews..... - Nice big rooms - Great bath - Nice beds - Very nice staff (especially at the restaurant) - Great breakfast buffer We were are a family of 5 and truly enjoyed our stay. We come to Quebec city 3 time a year. This is our new go-to hotel.

Helpful?
3 Thank jracine
Toronto, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2014

We stayed in this hotel in August for a week. This is a good hotel overall clean but i would rate in 3/4 star at maximum. Make sure you stay in the new part of the hotel, as the old rooms are cramped and primitive in amenities. I would have rather stayed in one of the newly constructed Hotels in... More 

Helpful?
1 Thank Jit M
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear Guest, Thank you for sharing your thoughts on TripAdvisor: we always value guest feedback. The Bonne Entente hotel is proud to offer an extremely large variety of rooms with rates that can fit all kinds of budgets without compromising the quality of our service and your comfort. Over the last 3 years, 80% of the rooms and public area... More 

Cambridge, Canada
Level Contributor
44 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 August 2014 via mobile

I have stayed at this hotel before but this time was in an older section of the hotel. Overall no complaints but my experience and quality of the room was better in prior visits. We stayed here vs old Quebec City and made the drive with no issues, no more than 20 minutes each way. Overall I would rate the... More 

Helpful?
1 Thank Bruce M
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear Guest, Thank you for sharing your thoughts on TripAdvisor: we always value guest feedback. The Bonne Entente hotel is proud to offer an extremely large variety of rooms with rates that can fit all kinds of budgets without compromising the quality of our service and your comfort. Over the last 3 years, 80% of the rooms and public area... More 

Australia
Level Contributor
185 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 16 August 2014 via mobile

After 3 nights in old Quebec we stayed at this hotel for some relaxation. As the hotel offers a shuttle to an from old Quebec we were able to get the shuttle to the hotel. It was lovely, not your typical shuttle it was a Mercedes SUV very classy. Dominic the driver was friendly and helpful. Upon arrival at the... More 

Helpful?
1 Thank aus-vick
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you very much for your great feedback! We are extremely happy to share your comments with our team, she is the reason for our success. Positive comments like yours give us the energy to continue our mission which is to offer our customers a service that exceeds its own expectations. We are looking forward to welcoming you... More 

Toronto, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 August 2014

A chic and modern hotel with beautiful gardens in a tranquil setting. The hotel is a short 20 minute drive from the airport off Highway 540. This is the second time I have stayed at Le Bonne Entente while visiting Québec City. My room was clean and comfortable and dinner at Monte Cristo was superb. The hotel is close to... More 

Helpful?
Thank travelgolfguy
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you very much for your great feedback! We are glad you were able to enjoy all our services . We hope to see you again in September; The Golf La Tempête hosts the PGA Champions Tour from September 3 to 7! Best Regards, More 

Queensland Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 August 2014

my husband and I were impressed by the service at this immaculate hotel during our 3 night stay in Quebec. The reception and concierge staff spoke excellent English and were very helpful. We stayed in the Urbania wing with lots of extra amenities. The bathroom was outstanding. My only complaint was having to live out of my suitcase due to... More 

Helpful?
Thank travellingMbear
paba2010, Guest Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you very much for writing on your experience at Le Bonne Entente. We will share your comments with the whole team, we always aim to offer a service beyond our guests’ expectations. We are pleased you could enjoy the Urbania section, with the private lounge. The beauty of our resort is that you can relax on our... More 

1 review
Reviewed 10 August 2014 via mobile

Nestled into a run down community far from any major Quebec landmarks Le Bonne Entent and I do not have a good understanding. Definitely not a 5 star Hotel as advertised. Simply getting a fridge in your room will cost an extra $40. Even if I had the money, I'm simply bothered by the inconvenience. The pool is less than... More 

Helpful?
Thank Zach L
paba2010, Public Relations Manager at Hotel Le Bonne Entente, responded to this review

Dear guest, Thank you for your comments. Simply for the information of Trip Advisor users, since we are not located in the heart of the city, we offer a free shuttle service to our guests. We are very disappointed you didn’t have the service our guests always receive, we will follow up with the whole team and hope we will... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
The Hotel Le Bonne Entente, an elegant five-star, four-diamond located in the Business District, allows you to discover Quebec City and major attractions. The hotel will enchant you with its gardens, beautifully landscaped, swimming pool, fitness, jacuzzi open year round and Amerispa. The hotel is only 5 minutes from the airport, near Old Quebec City, and within close proximity to the museum, theatre, golf La Tempête, and skiing. Shuttle service available, reservation is necessary, contact reception for schedule and rates. ... more   less 

Additional Information about Hotel Le Bonne Entente

Address: 3400 Chemin Sainte-Foy, Quebec City, Quebec G1X 1S6, Canada
Region: Canada > Quebec > Quebec City
Price Range: ₹ 7,791 - ₹ 13,685 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Le Bonne Entente 4.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Hotel Style:
#4 Spa Hotel in Quebec City
#6 Luxury Hotel in Quebec City
#15 Business Hotel in Quebec City
#20 Romantic Hotel in Quebec City
#22 Family Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le Bonne Entente staff and other travellers.
12 questions
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East Hanover, New Jersey
Saint John, Canada
over a year ago
Acushnet, Mass
3 days ago
Connecticut

See all questions (12)

Questions? Get answers from Hotel Le Bonne Entente staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“loft urbania is a must.”
 of 5 bubbles jeromef136, 1 Dec 2016 | Read review
“romms by the hot tub convenient but noisy just close the blinds and window coverings and you are good~~”
 of 5 bubbles KalenaT, 26 Oct 2016 | Read review
“ask for a room in the updated area”
 of 5 bubbles HAROLDH184, 18 Oct 2016 | Read review
“It was all good. Enjoy your stay. This is the place outside of the Old City as it is about 20 minutes away”
 of 5 bubbles FosterGump, 11 Oct 2016 | Read review
“The bldg. we were in was very quiet and room were large”
  • Our room (187)
 of 5 bubbles Shelbycruiser, 6 Oct 2016 | Read review
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