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Hotel Le Germain Quebec

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Traveller (379)
Room & Suite (221)
Dining (18)
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Overview
  • Excellent82%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“yogurt”(98 reviews)
“lower town”(79 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Bar/Lounge
Fitness centre
4 Star Hotel
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,220)
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808
137
23
6
2
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808
137
23
6
2
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All reviewsyogurtlower towncontinental breakfastold cityboutique hotelhard boiled eggsturn down servicethe hotel staffbottled waterwonderful hoteldinner reservationslobby areacoffee machinemuseum of civilizationhot chocolatefront desk staffart galleries
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1 - 5 of 976 reviews
Reviewed 3 days ago

The hotel was fantastic, and the staff were wonderful. The room overlooked the back of the hotel, and the view was of the river. The hotel and rooms were very clean. Turn down service each evening. If you had questions, the staff were very willing...More

Thank DarrellLo
Reviewed 3 weeks ago

My partner and I stayed at Hotel Le Germain Quebec in January 2018. Overall, it was a pleasant stay. This hotel is in the city center and convenient to many sites. The only negative part of the trip was when staff came into our room...More

1  Thank brothertapdc
Response from Véronique F, Front Office Manager at Hotel Le Germain QuebecResponded 1 week ago

Bonjour brothertapdc, First, I would like to thank you for taking time to write your comments and appreciation. We value the feedback of our guests, as we believe that there is always room for improvement. It’s with this kind of feedback that we can resolve...More

Reviewed 14 February 2018 via mobile

This was my second time staying In this hotel. The rooms are great and the location perfect, but for me the stand out feature is the staff. They really can’t do more to please you and make your stay as effortless as possible. Their English...More

Thank RMJ1974
Response from Véronique F, Front Office Manager at Hotel Le Germain QuebecResponded 22 February 2018

Bonjour RMJ1974, I would like to thank you for taking the time to write your comments following you second stay with us. I will make sure the team knows how you appreciated their service. I wanted to follow up on the parking fees. The parking...More

Reviewed 30 January 2018

This will be my second Le Germain, and it did not disappoint. I had exceptional interactions with the front desk staff, all helping me with various things - directions, extra toiletries (dry weather!), dinner reservations, etc. Jade, Esther and Antoine, were all fabulous in helping...More

1  Thank kateaspencer
Response from Sarah C, General Manager at Hotel Le Germain QuebecResponded 1 February 2018

Dear kateaspencer, Thank you so much for thaking the time to write this great review! I will make sure the team reads it so they know that every actions makes a difference! I hope I will have the chance to meet you next time you...More

Reviewed 29 January 2018 via mobile

This hotel was fantastic! Our family spent 2 nights here and was very comfortable. The staff is super friendly, attentive and helpful. Francis at the front desk was terrific...I wish all employees were that good at their jobs!! Breakfast was good too-something for everyone. Hot...More

1  Thank NYC2VT
Response from Sarah C, General Manager at Hotel Le Germain QuebecResponded 1 February 2018

Dear NYC2VT, Thank you for the very kind review, and for the 5-stars rating! I will share your comment with Francis; a well deserved compliment! I hope you will visit again soon! Sarah

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 215 - US$ 389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Quebec City
#3 Business Hotel in Quebec City
#3 Luxury Hotel in Quebec City
#5 Family Hotel in Quebec City
Room types
Non-Smoking Rooms
Details
Price range
US$ 215 - US$ 389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Quebec City
#3 Business Hotel in Quebec City
#3 Luxury Hotel in Quebec City
#5 Family Hotel in Quebec City
Room types
Non-Smoking Rooms
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Traveller (379)
Room & Suite (221)
Dining (18)
Amenities (12)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lissie B
27 March 2018|
Answer
Response from Sarah C | Property representative |
Bonjour, Our website is up and running...You would like information about the Germain family? You can find it on Groupe Germain web site. I can't write a web site link inot a Trip Advisor response... you can go on... More
0
Votes
Sharon B
17 July 2017|
AnswerShow all 2 answers
Response from pmjasmin | Reviewed this property |
I just call the hotel. Small dogs and cats are accepted in the bedrooms for a charge of $30 a day to compensate extra cleaning for future customers. You can't leave the room for visiting purposes and leave a dog in the room... More
1
Vote
ddbreen12
16 May 2017|
AnswerShow all 2 answers
Response from Sarah C | Property representative |
Bonjour, The charge for parking is 25$ per night, it includes valet service and unlimited in&out access. Merci! Sarah
1
Vote
Room Tips
"Top floor is quiet. Nice view"
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"I booked directly with the hotel for a great rate."
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"Take one with a view of the river"
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"All rooms are quiet. If you want a view, ask for a room on the river."
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