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Hotel Clarendon

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Hotel Clarendon
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1,344 Reviews from our TripAdvisor Community

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Showing 974: English reviews
Alberta, Canada
Reviewed 8 March 2014

Room 421: they allowed us to check in early room was smaller than most hotels. Staff was excellent with questions and directions. Once we got into out room our tv did not work, front desk sent someone up immediately. Location is fantastic ate supper at the little pub just down the street ( D'orsay) excellent Fettucini Alfredo!

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Helpful?
3Thank occ1
Toronto, Canada
Reviewed 22 February 2014

I can's say enough about the helpfulness and friendliness of the staff at this hotel. The location is excellent if you want to make the old town the centre of your visit. As for the city, don't miss any opportunities to dine out ... every restaurant takes pride in the food and service they provide ... the best restaurants are...

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2Thank GDan2014
Toronto, Canada
Reviewed 12 February 2014

Great service from the moment we walked in. Extremely friendly staff that would greet you even in the evenings as you came back to the hotel. Great location for shopping and eating out. Truly an enjoyable stay at Clarendon!

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Helpful?
1Thank Jaclyne T
Ève B, Front Office Manager at Hotel Clarendon, responded to this review

Dear guest, Thank you for your review! Your good comment has been passed to the Hotel Clarendon's staff. We are glad we succeeded in making your stay a great one. Thank you, and looking forward to greet you once more in the future.

Vermont
Reviewed 11 February 2014

The hotel is in the middle of old town and convenient to everything. We came for the winter carnival, which was only a 10 minute walk away. The hotel staff was extremely friendly and helpful. To our surprise, they checked us in early which made it possible for my young daughter to take her afternoon nap (Thank you for that...

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Helpful?
Thank AuntJeanie
Ève B, Front Office Manager at Hotel Clarendon, responded to this review

Dear guest, Thank you for taking the time to write this review. We are glad you really enjoyed your stay at the Hotel Clarendon. I have transmitted your good words to the employees; it is always nice to have a feedback about it. As for the busy concierge, it is very unfortunate that we were not able to reach you...

Boston, Massachusetts
Reviewed 28 January 2014

We booked the Clarendon as an adjunct for an apartment rental half a block away for christmas, as a room for two of our (adult) kids. The hotel is perfectly located for old Quebec, and, for any doubters, in a week stay, we encountered nothing but kindness and helpfulness from every quebecois (sp) we were in contact with, honestly without...

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1Thank martin w
Ève B, Front Office Manager at Hotel Clarendon, responded to this review

Dear guest, Thank you for taking the time to write a review. We are glad you enjoyed the Clarendon. As you say, we are right in the heart of Old Québec, in a walking distance to many attractions such as the Chateau Frontenac, Grande Allée and the Harbour. If you enjoyed winter, make sure to try during other seasons as...

Enosburg Falls, Vermont
Reviewed 26 January 2014

My fiance and I recently spent three nights in Quebec City, and stayed at the Hotel Clarendon. With the prices of a room being super reasonable, we were thrilled with the quality of service the hotel offered! The receptionist staff was absolutely incredible, always answered our touristy questions, and would help us with a smile on their faces when we...

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Helpful?
1Thank AmeliaTracyVT
Ève B, Front Office Manager at Hotel Clarendon, responded to this review

Dear guest, Thank you for your review. How glad we are that you enjoyed your stay at Hotel Clarendon so much! I can assure you the employees will be informed of your good comments. Our goal is to make sure you spend the best possible stay in our city. Reading your comment, I can only assume we have reached our...

Portland, Oregon
Reviewed 19 January 2014

I was at the Hotel Clarendon by accident, courtesy of Air Canada because my flight was diverted to YQB because YUL had closed due to an ice storm while my flight was in the air. But this was a happy accident, as the Clarendon is a classic hotel like my favorites such as the Sir Francis Drake in San Francisco....

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1Thank garydpdx
Ève B, Front Office Manager at Hotel Clarendon, responded to this review

Dear guest, Thank you for your review. We are glad we helped in a better outcome in your flight misadventure. As you said, we are right in the center of the Old Québec, which is perfect if you want to be able to only walk around. We have worked hard in the last year in order to improve the Hotel...

Odessa, Florida
Reviewed 11 January 2014

What our family of 4 (parents with 18 and 25 year old) liked: 1. Great location, close to resturants, shopping and pier etc. 2. Very Charming and comfortable. 3. Staff was minimal because of Christmas holiday but friendly and helpful. 4. Clean Didn't like: We had to remake the two queen beds because the sheets did not go to the...

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Helpful?
1Thank Jodie L
Ève B, Front Office Manager at Hotel Clarendon, responded to this review

Dear guest, Thank you for your review. It is unfortunate that you had an issue with the sheets, and with your waiting coffee. There is a manager on duty every day from 9am to 7pm, which can always assist you when situations happen and you are not satisfied with the action taken. This way we could have made sure you...

Tarpon Springs, Florida
Reviewed 8 January 2014

You could not ask for a better location right in the middle of the old section of Quebec City. The hotel is walking distance to everything within the "old walled section" of the city. Short walk over to the St. Lawrence waterfront and plenyt of great cafes and bistros nearby. The people at the hotel were very accomodating with storage...

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Helpful?
1Thank Greg B
Ève B, Front Office Manager at Hotel Clarendon, responded to this review

Dear guest, Thank you for your review. We are glad you enjoyed your stay. We are looking forward seeing you again at the Hotel Clarendon. Make sure to try our own restaurant, le Charles Baillargé, on your next stay!

Muskoka District, Canada
Reviewed 4 January 2014

I had planned to take my mom to Quebec City for 4 nights over New Year's. First, I waited nearly 15 minutes to be told the room was NOT ready, after 4 PM. They told me the hotel was sold out, and this was the only room they could give us, after I had requested and had an email confirmation...

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Helpful?
1Thank David W
Ève B, Front Office Manager at Hotel Clarendon, responded to this review

Dear guest, Thank you for your review. I have inquired on your stay with us, and you indeed had the room type you had booked: a room with 2 Queen beds. We do not have any suites in the hotel, so I’m surprised to hear you were even promised one. As for your check-in, I’ve also verified, and you arrived...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Hotel Clarendon

Address: 57 Rue Ste-Anne, Quebec City, Quebec G1R 3X4, Canada
Region: Canada > Quebec > Quebec City
Price Range: ₹ 6,455 - ₹ 13,009 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Clarendon 3.5*
Number of rooms: 143
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Also Known As:
Clarendon Hotel Quebec City
Clarendon Quebec City
Hotel Clarendon Quebec/Quebec City
Hotel Style:
#36 Business Hotel in Quebec City
#36 Family Hotel in Quebec City
#44 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Clarendon staff and other travellers.
40 questions
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11 months ago
Gilbert, Arizona
11 months ago

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Questions? Get answers from Hotel Clarendon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a view facing Parliament and you won't be disappointed.”
 of 5 bubbles B8801RTcathyd, 7 Mar 2017 | Read review
“Our room was located beside the elevator, thus you could hear the humming sound. But, it wasn't bad enough to complain. We slept well.”
 of 5 bubbles Arleneeric, 1 Mar 2017 | Read review
“The only real difference between the room grades is the amount of space”
 of 5 bubbles lestatsmikle, 19 Feb 2017 | Read review
“We chose a small room for the price. We should have spent an extra $5 and gotten a bigger room.”
 of 5 bubbles dkjunk1, 25 Jan 2017 | Read review
“Request room with view and ask that it be thoroughly cleaned before arrival.”
 of 5 bubbles LauraDonovan, 19 Jan 2017 | Read review
5 of 5