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Fairmont Le Chateau Frontenac

Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fairmont Le Chateau Frontenac
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4,037 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Le Chateau Frontenac
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Showing 3,089: English reviews
Reviewed 8 January 2016 via mobile

Visited mostly for business. Fairmont did a fantastic job keeping the integrity of old world Europe with just enough renovations to appeal to a range of visitors. Perfect location and good service. Food was so-so when catered for functions but was great when dining in at any of the on-site restaurants. I would definitely go back.

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Helpful?
Thank WeLoveMangoes
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear WeLoveMangoes, A quick note to thank you for sharing your comments about your stay with us. I am happy that you like our renovations - we too are very proud! Please come back and see us soon! Kind regards, Patricia Carré Director of Rooms

New York City, New York
Reviewed 8 January 2016

We have been coming to Quebec City and staying at Le Chateau Frontenac for more than a decade now. Every stay has always been nice. This was the first time we stayed since the major renovations done to the entire property and they were very nicely and very tastefully done. That staff is attentive and helpful. Most importantly, my family...

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Helpful?
2Thank ddavani
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear ddavani, Thank you for your comments about your recent stay with us. And a BIG thank you for your loyalty. We appreciate your business - you are a wonderful ambassador for Le Château! I am pleased to read that you like the rénovations what we completed in June 2014. We are very proud as well! We look look forward...

Oranjestad, Aruba
Reviewed 7 January 2016

We spent the days around New Years Eve at Le Chateau Frontenac and had a wonderful time. The hotel was quite comfortable, the staff very friendly and the location convenient to everything we wanted to see and do. As the most photographed hotel in the world, it also made great backdrops to our photos and it was nice to think...

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Helpful?
Thank TomB69
Robert M, General Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear TomB69, Thank you for taking the time to share your comments about your recent stay with us over the holidays. I will be sure to share your 5 Star feedback with my team and we hope to welcome you back again soon! Kind regards, Robert Mercure General Manager

Montreal, Canada
Reviewed 7 January 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank Evgenia B
Trinity
Reviewed 7 January 2016

My family and I stayed here for Christmas and it was AWESOME! The hotel is magnificent!! The staff and service were the best; they make you feel like family. Had Christmas brunch in the Champlain Restaurant and it was a little pricy but the food as very good and service first class. This is a great place to have as...

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Helpful?
Thank Jeff C
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Dear Jeff C, Thank you for your feedback about your stay with us over the holidays. I am glad that you enjoyed your time on Fairmont Gold. I will be sure to share these wonderful comments with the entire team. We look foward to welcoming you back very soon! Sincerely, Christopher Spear Director, Sales & Marketing

Stirling
Reviewed 6 January 2016

An amazing hotel! Iconic and historic. The service was impeccable, the staff friendly and the restaurant was top shelf. Loved the sense of history and the decor. One word can sum up the Chateau Frontenac.. classy.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank wesleyb2016
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear wesleyb2016, Many thanks for these 5 Star comments - I will sure to share them with the entire team! Please come back and see us soon! Kind regards, Patricia Carré Director of Rooms

Denver, Colorado
Reviewed 6 January 2016

We really enjoyed our stay at Le Chateau Frontenac. We stayed over Christmas and the hotel is quite lovely. The staff was very friendly and helpful and the room was nice. The Christmas decorations were well-done and the multiple visits by Santa were great for the kids, especially Santa giving out personalized gifts on Christmas morning. We would stay here...

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Helpful?
Thank jelly6578
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear jelly6578, Many thanks for taking the time to provide such a detailed review. I am delighted to read that you enjoyed your stay overall and I do apologize for the inconveniences you experienced during your stay. Thank you for recommending us and we hope to welcome you back! Sincerely, Patricia Carré Director of Rooms

Reviewed 6 January 2016 via mobile

Decided to come back to this festive hotel after my previous stay in April 2015. Very satisfied with the service level and the room service meal that the hotel offered. Thanks again to Julie (Royal Service Director) for the prior arrangement. Room quality is superb. Will definitely recommend to others.

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Helpful?
Thank Clarence H
Christopher S, Director of Sales at Fairmont Le Chateau Frontenac, responded to this review

Bonjour Clarence H, Many thanks for taking the time to share your comments about your recent stay with us! I am delighted to know you enjoyed your stay. I will also be sure to share your comments with Julie - she will be thrilled! We look forward to welcoming you back soon! Kind regards, Christopher Spear Director, Sales & Marketing

Winnetka
Reviewed 6 January 2016

We stayed here for a few days following Christmas and had a wonderful vacation with our teenage daughters. The hotel itself is gorgeous and located in a prime spot in the city with incredible views of the whole area. I cannot imagine staying anywhere else. The rooms were lovely and comfortable, the staff incredible and if you can arrange to...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Corinne G
Patricia C, Front Office Manager at Fairmont Le Chateau Frontenac, responded to this review

Bonjour Corinne G, Thank you for taking the time to share your feedback about your recent stay with us. I am thrilled to read that your time with us was a memorable one. It is true that Québec City is truly a winter wonderland. We hope to have the chance to welcome you back soon! Sincerely, Patricia Carré Director of...

Gold Coast, Australia
Reviewed 6 January 2016 via mobile

Stayed here over Christmas and just loved the place!! Had a wonderful room overlooking the city. Our room was quite spacious. The staff were excellent in every way and always went over and above. Excellent location with easy access to the old town with all that it offers. Concierge offered some great restaurants as well. A wonderful hotel and highly...

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Helpful?
Thank Argy39
Robert M, General Manager at Fairmont Le Chateau Frontenac, responded to this review

Dear Argy39, Many thanks for sharing your feedback about your stay during the Christmas holidays. I am delighted to read that you enjoyed your time with us and that my team took great care of you. Thank you for recommending us and I hope we will welcome you back soon. Sincerely, Robert Mercure General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 

Additional Information about Fairmont Le Chateau Frontenac

Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 5J5, Canada
Region: Canada > Quebec > Quebec City
Price Range: ₹ 15,441 - ₹ 39,185 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Le Chateau Frontenac 4.5*
Number of rooms: 611
Reservation Options:
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Also Known As:
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Hotel Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Hotel Style:
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#8 Business Hotel in Quebec City
#12 Family Hotel in Quebec City
#18 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Le Chateau Frontenac staff and other travellers.
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Questions? Get answers from Fairmont Le Chateau Frontenac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“get a corner suite”
  • GOODIES IN THE ROOM
  • VIEW FROM ROOM
  • BEAUTIFUL !!!!!
roz_6610, 23 May 2017 | Read review
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Prices are for 1 room, 2 adults
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