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Chateau Fleur de Lys - L'HOTEL

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494 Reviews from our TripAdvisor Community

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Showing 342: English reviews
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Reviewed 5 days ago NEW

Was sent to this hotel by the place I had originally booked as my hotel did not have any electricity. Chateau Fleur de Lys was really nice. Very friendly staff & the remodeled room I had was just gorgeous (Suite). The suite was small but very well thought out. The bed was extremely comfortable & the pillows were awesome. Very...

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Helpful?
Thank kathleenr588
Boston, Massachusetts
Reviewed 1 week ago

We just loved Château Fleur de Lys. If you are looking for an authentic Quebec experience, right in the heart of the old city, then you should definitely stay here. The owners are delightful and you can clearly see they've poured their hearts into this property. From the moment you step in the front door, every small detail of the...

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Thank belvie1
Halifax, Canada
Reviewed 1 week ago

Very charming hotel with excellent service and a wonderfully fresh light breakfast. This hotels ideal location was great for walking to all the historic sites. Our room was very clean and bright and beautifully decorated.

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1Thank ajrawks
Minneapolis, Minnesota
Reviewed 1 week ago via mobile

The location of the hotel is wonderful. It is situated across from the famous hotel Chateau Frontenac . Don't skip breakfast, though you have to pay extra it is worth it.Also avoid small rooms with twin beds, these rooms are really tiny.

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Thank Tbannikova
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Thanks a lot for your recent stay and for your review on TripAdvisor. We are pleased to read that you have appreciated our location and our breakfast. Regarding the comment about the size of your room, we have some difficulties to understand because the only rooms with twin beds are pretty large approx 320 sq. feet. Our smaller...

Sharon, Massachusetts
Reviewed 3 weeks ago

Very beautifully decorated and designed room and bathroom. Everything very clean and secure. Delicious breakfast. Super helpful and warm staff. Great location for walking all around old Quebec. Easy walk to restaurants, basilica and petit Champlain.

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Thank ssalvatore155
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Thanks a lot for choosing our property for your last stay in our lovely city and thanks also for your kind words on TripAdvisor. Looking forward to welcome you again soon, Very best regards, Olivier & Romuald

Reviewed 4 weeks ago via mobile

This place is beyond stunning with so much effort placed into room decor and into ensuring guests are pleased. The location is amazing, can't be beat. With a lovely sitting room, wifi everywhere, and your own keys - truly felt like home. We were provided early check in to our surprise and the staff was eager to help. We had...

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Thank Julie J
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Julie & David, Thanks a lot for your recent stay and for this very positive and warm review on this website. We are very happy to read that you have appreciated our efforts in terms of services and hospitality and that we have met your expectations. We hope that you will return to visit us soon, warmest regards. Olivier,...

Ottawa, Canada
Reviewed 4 weeks ago via mobile

The hotel was beautiful, keeping the historical charm, with modern amenities. Each room is uniquely decorated with lovely antiques. The location was just perfect, 5 minute walk from all the major sites in Quebec City, and right across the street from the famous Chateau Frontenac. We definitely plan on returning, and staying here again, I highly recommend it, we had...

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Thank AniPoli
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Thanks a lot for your very warm review and recommendation on TripAdvisor. We are absolutly delighted to read that you have appreciated the decoration, the comfort and the location of our property and that you already plan to return to visit us again. Looking forward for your next stay, warmest regards, Olivier & Romuald

Westford, Massachusetts
Reviewed 12 February 2017

Great hotel we will come back to. Location couldn't be better, although parking could be tough. We parked in a spot behind hotel for a fee, but this was not a problem. The breakfast was pretty basic but very good. Fresh croissants, fruit , ham, cheese toast, coffee. We were a family of 5 and stayed in the basement family...

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Thank j0hnbrady63
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Thanks a lot for your review on TripAdvisor and for your recent family stay. For your information our family rooms are currently under renovation but we will be pleased to welcome you in several rooms if you plan to come in April. Don't hesiatet to contact us directly we will propose you a the best deal possible. Looking...

Sydney, Australia
Reviewed 11 February 2017

We stayed at the end of December and had a fabulous time. Audrey made us feel welcome from the moment we arrived and became our host, tour guide and restaurant guide with all recommendations excellent. We stayed in the suite on the first floor and it is amazing. Beautiful room with a chaise in the window looking out over the...

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Thank sgreenfield68
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Thanks a lot for your stay and this very positive review about us, our hotel and Florence Adelaide Suite When we have renovated this Suite last year we have tried to create an environment for our guests to relax, have fun and create memories to last a lifetime. Apparently, if we have understood you rightly, we have achieved...

Montgomery, Alabama
Reviewed 1 February 2017

We visited end of January. Noemi and Audrey were amazing from check in to check out. Breakfast was outstanding. Always helpful with recommendations and giving the lay of the land to us Americans. Room was very clean, spacious and accommodating. Beautiful, historic building outside and in.

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Thank pcorybrown
Olivier D, Propriétaire at Chateau Fleur de Lys - L'HOTEL, responded to this review

Dear Guests, Thanks a lot for your recent stay and for you very positive review on TripAdvisor. Our dream Team Audrey and Noemie have particularly appreciated it. Looking forward to welcome you again soon, Warmest regards, Olivier & Romuald

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the very heart of the Old Quebec city, at the corner of the Governors' garden, facing the Chateau of Frontenac, the Dufferin Terrace and the Saint Lawrence river, the Chateau Fleur de Lys - L'HOTEL is a Victorian style house from the 19th century. Recently purchased in 2014, the hotel is evolving everyday to offer better comfort to its guests: all rooms have now an all new set of bed linen (4 star hotel standard sheets, quilt and quilt covers) and bathroom towels of high quality, free WIFI, hairdryer, and a up-to-date fire safety system. By summer, all rooms will be equipped with flat screens with cable television (over 40 channels). Thanks to its great location, you can access the most popular attractions by foot in just a few minutes : Quebec Parliament, Quebec Convention Center, Plains of Abraham, the Citadelle. If you are looking for theatrical entertainment, the Capitol Theater and Quebec's Grand Theater are also within walking distance. The hotel is dedicated to travels and guests seeking a key position to visit the city for business or pleasure with the quaintness of a garden. ... more   less 

Additional Information about Chateau Fleur de Lys - L'HOTEL

Address: 15, avenue Sainte-Genevieve, Quebec City, Quebec G1R 4A8, Canada (Formerly Chateau Fleur de Lys)
Region: Canada > Quebec > Quebec City
Price Range: ₹ 5,105 - ₹ 12,109 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau Fleur de Lys - L'HOTEL 3.5*
Number of rooms: 17
Reservation Options:
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Also Known As:
Au Chateau Fleur De Lys Hotel Quebec City
Chateau Fleur De Lys - L'HOTEL Quebec/Quebec City
Hotel Style:
#7 Family Hotel in Quebec City
#9 Best Value Hotel in Quebec City
#12 Romantic Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Fleur de Lys - L'HOTEL staff and other travellers.
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Questions? Get answers from Chateau Fleur de Lys - L'HOTEL staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the remodeled suite”
 of 5 bubbles kathleenr588, 21 Mar 2017 | Read review
“All the rooms are different and unique so read the details on the website to choose the one that best suits you.”
 of 5 bubbles sgreenfield68, 10 Feb 2017 | Read review
“Each room has an individual European fashion theme. We ended up in the Hermes room. Absolutely fantastic.”
  • Wintry view from our room with the Frontenac in the background.
 of 5 bubbles matthewp309, 5 Jan 2017 | Read review
“The White Suite, facing street, was very quiet. You must be able to climb stairs for this hotel.”
 of 5 bubbles 48susano, 2 Jan 2017 | Read review
“It seems to me there are only good rooms - Only tip would be if you have a hard time walking stairs - ask for a first floor room.”
 of 5 bubbles LPuffer4, 31 Oct 2016 | Read review
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