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Candlewood Suites Montreal Centre-Ville

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400 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Montreal Centre-Ville
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Showing 325: English reviews
Toronto, Canada
Reviewed 23 December 2012

lobby was small, did not seem professional, something was off about it i am young and english... for some reason they gave me a room that was the farthest from the elevator... at the end of the hallway... hotel was empty... and they still gave me a lemon of a room... room was gross. it was prob never nice. (where...

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Helpful?
5Thank mike j
SimonGadbois, Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Thank you for your comments. We deeply apologize for the frayed carpet and the odor. We will definitely take a look at all our carpets to make sure they look better in the future. As far as the fish smell, we are presently fixing our ventilation system in order to avoid those strong smells from other suites. Kindest regards, Simon...

Montreal, Quebec, Canada
Reviewed 11 December 2012

Stayed one night in room 1409 on the 14th floor. Pros: great price, clean and spacious room, nice kitchen and living room, TVs in both living room and bed room, polite staff Cons: the towels didn't look good, maybe they were too old. I did not have a real blanket, it was more like a towel! Totally I would really...

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Helpful?
Thank Arash S
Los Angeles, California
Reviewed 6 December 2012

This Candlewood is on the same bulding as the Holiday Inn Express hotel and they are owned by the same company. Candlewood is a limited service hotel concept and you should adjust your expectations accordingly. My Priority Club Platinum statys was acknowledged at check in and I was given a change to roll a wheel for bonus points. Unfortunately, I...

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Helpful?
Thank LoyaltyLobby
SimonGadbois, General Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Thank you for your comments. As a Platinum Priority Club member, we always appreciate your feedback. What I like is that you take the time to explain the uniqueness of our hotel and brand in terms of services. Those remarks will definitely clear up our future clients expectations. Best regards, Simon Gadbois

Calgary, Canada
Reviewed 29 October 2012

Booked a suite for 5 people with 2 queens and a sofa. Nonsmoking room smelled like smoke. Kindly given a new one. Sofa bed wasn't made. Then not enough sheets available in the room for the sofa bed. Hotel kiosk had good variety of items. Room was very cheap. Which compensated for other issues.

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Helpful?
1Thank AJSha85
SimonGadbois, General Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Thank you for your comments. We appreciate your honesty and we are presently in the process of improving our ventilation system. Also, our housekeeping department will now make sure a sufficient number of sheets are always available in all our one-bedroom suites. Sincerely, Simon Gadbois

North Richland Hills, Texas
Reviewed 23 October 2012

Before boarding our cruise ship, we stayed one night at the Candlewood Suites. The room was very clean, with a full kitchen, flat screen TV and free Wi-Fi. My husband loved the recliner that was right in front the TV. The property is only 2 blocks from Chinatown, filled with lots of restaurants and shopping. Also, 3 blocks away is...

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Thank AnnieBrownie
Halifax, Canada
Reviewed 22 October 2012

I just returned from a 3 night weekend away in Montreal. This was my first visit to the city and to this hotel. We arrived very late after several flight delays. My first thought after arriving at the hotel was that this certainly wasn't a fancy place. The person on the desk was more than friendly and helpful. We arrived...

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Helpful?
1Thank Erin P
SimonGadbois, General Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Thank you for your comments. We really appreciate your feedback as we always try to improve our service. Your remark regarding the temperature inside the room was very constructive as we will now make sure we always follow up on service calls. As far as the smell in the hallway you are referring to, we are presently working on a...

Duxbury, Vermont
Reviewed 20 October 2012

This was my first time in a Candlewood Suites hotel and I was very pleased. Front desk staff was very friendly and helpful. As a Priority Club Member I got an unexpected upgrade to a huge 2-BR suite. It was a lot more space than I needed, and a nice surprise. The other surprise was the wheel of fortune game...

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Helpful?
Thank puchochot1
New York
Reviewed 10 October 2012

I just returned from a 3 night stay at the Candlewood Suites Montreal Centre-Ville for the Columbus Day/Canadian Thanksgiving Weekend. I have stayed in several hotels in downtown Montreal over the years, so I decided that I want to be closer to the Latin Quarter than the west side, due to the nightlife. The area is definitely much sketchier than...

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Thank siminnyc
Selby, United Kingdom
Reviewed 3 October 2012

The room was for one person not two , one cup one knife and fork one spoon one chair you get the point, the area was a homeless ,Chinese area dropouts in local vicinity ,was accosted whilst walking past them , local area was too far from shops without transport for safety. Road above stcatherines has sex shops and side...

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Helpful?
Thank alex m
IHGCare, Guest Relations Manager at Candlewood Suites Montreal Centre-Ville, responded to this review

Dear alex m, Thank you for taking the time to post a review about our hotel. It is unfortunate that you were not satisfied with your room accommodations as well as your overall visit to Montreal. Our hotel is very proud of its level of service, cleanliness and quality of its product. Guest comments greatly assist us to focus on...

Toronto
Reviewed 2 October 2012

My husband and I recently stayed at the Candlewood suites as part of a trip for two reasons: 1 - to celebrate his birthday on the Thursday that we arrived, and 2 - I signed up to run in the Montreal half marathon on the sunday before we left. This hotel was perfect! First off, it was clean and quiet...

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Helpful?
2Thank coronah

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Staying in Quartier des Spectacles

Neighbourhood Profile
Quartier des Spectacles
The bar-none entertainment district for music and arts, Quartier des Spectacles is an interactive playground that delights the senses. It totals over 30 performance halls, with the vibrant Place des Festivals at its heart. The outdoor event space features glowing towers, glass edifices, and granite-lined bike paths, and hosts annual festivals, concerts, and comedy nights. The cinema, theatres, and exhibition centres are entwined with external art projects, exemplified at Montreal's Contemporary Art Museum and appearing along every walkway of the Promenade des Artistes in the form of sculpture and public works, from digitally-enhanced swingsets to glowing fountains. Design, performance, and alternative music come together here, a stone's throw from the lively Latin Quarter along Rue Saint-Denis, the quintessential after-party spot for dinner and a drink following a day of jazz, poetry and play.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Apartment Hotel Montreal downtown. The Candlewood Suites Hotel is a member of the IHG family of brands, which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Staybridge Suites. The Candlewood Suites Hotel Montreal offers apartment like suites to government, business, relocation, training & extended stay hotel guests requiring long or short term hotel or real estate accommodations. The Candlewood Suites Hotel Montreal is within walking distance to the Old Port of Montreal, Chinatown, Place des Arts, Contemporary Art Museum & St. Catherine Street Shopping. Walk to nearby businesses including Bell Canada BCE, CGI, Bomardier, Hydro Quebec, Desjardins Financial, SNC Lavalin, Complex Guy Favreau, IBM, CBC, Alcoa, Alcan, ING, VIA Systems Standard Life, London Life Power Corporation & CHUM Hospital Project. Enjoy your evening dining on St. Laurent Street before retiring to your spacious suite. Our pet friendly hotel (fee) features studio, one-bedroom and two-bedroom apartment like suites featuring fully-equipped kitchens, spacious living and work areas, TV with DVD player, free high-speed wired Internet access, two phone lines with personalized voicemail. Other apartment like conveniences include 24-hour business center offering free Internet access, printing, faxing & copying capabilities, complimentary guest laundry facilities, fitness center, courtyard & lounge. ... more   less 

Additional Information about Candlewood Suites Montreal Centre-Ville

Address: 191 Rene-Levesque Blvd E, Montreal, Quebec H2X 3Z9, Canada
Region: Canada > Quebec > Montreal > Quartier des Spectacles , Ville-Marie
Price Range: ₹ 6,544 - ₹ 11,856 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Montreal Centre-Ville 2.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Candlewood Suites Montreal Centre-Ville Hotel Montreal
Candlewood Montreal
Montreal Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Montreal Centre-Ville staff and other travellers.
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Questions? Get answers from Candlewood Suites Montreal Centre-Ville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only a few rooms have balconies.”
SacramentoCalGal, 6 Nov 2016 | Read review
“Close proximity to Chinatown, Old Montreal, Complexe Desjardins, etc.”
29claudinea, 15 Oct 2016 | Read review
“we were on top floor as we requested a quiet room”
steve_acorn49, 23 Aug 2016 | Read review
“Choose a corner room for a wrap-around view of the city”
Agnes882, 1 Aug 2016 | Read review
“Choose another location”
Labradorman, 23 Jul 2016 | Read review
5 of 5