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Auberge Casa de Mateo

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Auberge Casa de Mateo
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83 Reviews from our TripAdvisor Community

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There are newer reviews for Auberge Casa de Mateo
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Showing 81: English reviews
Philadelphia, Pennsylvania
Reviewed 5 July 2010

Two star stated more like---2 stars. Entry uop long steep flite of stairs got some help with bags. Rooms very barren, toilet blocked on first flush. no cleaning,fresh towels hard to come by. Management rarely there. Although cancelled reservation after 3 days there had to fight for a rerfund.

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Helpful?
Thank spsci
London
Reviewed 6 February 2010

We stayed at Casa de Mateo for 2 weeks during Christmas and it was a wonderful stay. The location is perfect, in the Old Montreal. It is a small hotel so the staff makes you feel you are at home. They always had very good advices, were very friendly and always ready to help. You just have to ask them...

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Thank Amelie8912
Toronto
Reviewed 21 January 2010

We had the most horrible experience. After complaining to the manager we got no results. Sheets were not changed, we had to help a worker to install and repair the air conditioning. After the manager accepted that they did not change the linens, still Casa de Mateo charged us for a clean room. This place must come out of bussiness.

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1Thank Aventurera007
boston
Reviewed 24 October 2009

First of all, I believe there has been a huge improvement in the service and the cleanliness of this hotel compared to last year because honestly I don't understand how some people can be so harsh on their rates. For me and my family staying there was a great experience! The service was outstanding, with two young and dynamic concierges...

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2Thank JaneJany
Ottawa
Reviewed 17 September 2009

I loved my experience at this small hotel, its staff was super friendly and very helpfull in giving us information about what to do in Montreal. The price is a lot cheaper than other hotels in the area and there is a very good mexican restaurant dowstairs (with a lot of ambiance). Rooms are nicelly decorated (mexican style) and very...

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Thank David33Ottawa
London, United Kingdom
Reviewed 13 September 2009

Casa de Mateo was a basic place, the staff was friendly and helpful, the location coldn't be better. There is a mexican restaurant at the floor-level that belongs to the lodge. The room had only the minimum furniture, but it was clean, big and felt comfortable. I had a single room with a window that I was not allowed to...

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Thank chucho_nordes
Alberta
Reviewed 15 June 2009

What a horrible experience! I have stayed in a few B&Bs, but this one is the worst! The place was not clean including stained pillows, absent fire alarm, window that did not lock, smoking area outside our hotel window,bathroom with leaky tap, broken closet doors, lack of towels and soap, stairs not thoroughly vaccumed, kitchen without soap or plug for...

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Thank BettyLouMay
london
Reviewed 8 June 2009

We didn't really have a problem with the room - basic, but clean (although it wasn't cleaned one night...apparently you you have to ask to have the room cleaned...oh, and the toilet got blocked one night, although we were quickly relocated). The chief problem with Casa De Mateo is the Mexican restaurant beneath it (which is part of the establishment,...

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2Thank dannygfc
halifax
Reviewed 11 February 2009

You get what you pay for. Thats so true in this case. I went for a week. It began with the room not being ready. So I am put in another room to wait for my room for the week. In the end they tell me I can stay one night in this room and the other 6 in the...

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Thank nightlifer
London
Reviewed 28 September 2008

The hotel has a very good location in old Montreal, but the problem is the rooms are not clean enough, and there never seems to be staff to attend to when you need something. During Saturday and Sunday our room was not cleaned! We knew that hotel rooms are not 'bargain' in the city, but we would recommend people to...

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Thank rjrudy

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Staying in Vieux-Montreal (Old Montreal)

Neighbourhood Profile
Vieux-Montreal (Old Montreal)
The historic centre of Montreal, Vieux-Port is home to some of the city's most antiquated buildings and picturesque streets. Along the waters of the St. Lawrence River, the bank of Old Port features museums, festivals, food stalls, and outdoor athletics, a celebrated part of the city that explodes into fireworks displays on warm summer nights. At its centre, street performers and artists compete with sprawling restaurant terraces for space along Jacques-Cartier Square, while the cobbled streets of Rue St. Paul and Rue Notre-Dame offer a reprieve of quiet galleries and atmospheric wine bars. Horse-drawn carriages are not an uncommon part of traffic, and the narrows they traverse are lined with boutiques, crêperies, and poutine shops enshrined in buildings of stone and wooden lattices. Here you can evoke Montreal's past with a traditional cooking lesson or historical tour, then enjoy its artistic present with live music and theatre.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Located in picturesque Old Montreal, Auberge and Restaurant Casa de Mateo are in the heart of all the attractions of the Old Port. The 22 rooms in the auberge are exceptionally cozy and equipped with a small kitchenette, air conditioning and cable TV. Our Luxury Suite offers all the convenience of an apartment, with full kitchen and bath as well as a living room and separate bedroom. ... more   less 

Additional Information about Auberge Casa de Mateo

Address: 438 St Francois Xavier, Montreal, Quebec H2Y 2T3, Canada
Region: Canada > Quebec > Montreal > Vieux-Montreal (Old Montreal)
Price Range: ₹ 2,941 - ₹ 3,431 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Auberge Casa de Mateo 2*
Number of rooms: 22
Reservation Options:
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Also Known As:
Auberge Casa De Mateo Hotel Montreal
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Questions & Answers

Questions? Get answers from Auberge Casa de Mateo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better go to a real hotel”
 of 5 bubbles Inn_king, 28 May 2015 | Read review
“Email them”
 of 5 bubbles j0hnrayl, 28 Apr 2015 | Read review
“Book the lower rooms if you hate stairs. The rooms that face the street have the perfect view of the horse carriages passing by.”
 of 5 bubbles Rach2626, 17 Mar 2015 | Read review
“The advertised pictures and description of the king suite is really the royal suite, don't be fooled. The king suite is much worse, and not worth the money.”
 of 5 bubbles PeterAttila83, 19 Jun 2014 | Read review
“If you have problems walking upstairs please note there is no elevator.”
 of 5 bubbles HalcyonTravel, 14 May 2014 | Read review
5 of 5