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Hotel Le St-James

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495 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Spicewood, Texas
Reviewed 18 October 2016

The Hotel Le St-James was overpriced for the rooms, meals and drinks. We enjoyed the location and the staff was helpful but it felt too stuffy for our tastes. Our room was large and clean but the bed was not as comfortable as we had hoped. It's easy access to shopping and restaurants which was a plus.

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2Thank Number1green
Palo Alto, California
Reviewed 6 October 2016

We had a beautiful and comfortable room. What really impressed us was the professionalism of the concierge staff. My travel partner injured her eye and the concierge(Yanis I believe) walked us to a nearby clinic and spoke to the staff their in French. We were taken care of quickly and effectively. We also enjoyed the room service breakfast and the...

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1Thank MJ E
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear MJ E, Thank you so much for your very kind review and we hope to see you back in Montreal at the St-James in the near future. We will share your kind words with our team. Sincerely yours, Elizabeth Glimenaki VP Sales & Marketing

Montreal, Canada
Reviewed 3 October 2016 via mobile

On our anniversary we chose the St James Hotel given its reputation. Even before we arrived the trouble started brewing. My husband called the day before our arrival to reconfirm the time of our couples massage at the hotel spa only to find out that reservation did not exist even though he had made it several weeks prior. They called...

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3Thank Di_G0nz
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear Di_G0nz, Thank you very much for taking the time to share this feedback. It is disheartening to learn that we did not live up to your expectations. We have addressed all of your issues with all the appropriate departments. We hope to have the pleasure to host you in the near future. Best regards, Elizabeth Glimenaki Vice President Sales...

Daytona Beach, FL
Reviewed 29 September 2016

Location, beautiful property, wonderful people...St James has it all! What a fabulous restored location, in the heart of old town. We have loved our art filled suite and would enjoy staying here again.

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Thank Daytonabeachguy
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Bonjour DaytonaBeachguy, Thank you so much for your very kind words. We are very pleased you enjoyed Old Montreal. Thank you once again and we hope to welcome you back soon. Best regards, Elizabeth Glimenaki Vice-President, Sales & Marketing

oakville
Reviewed 29 September 2016

From the moment I walk through the front door to the time I leave the Hotel Le St. James, I feel welcome and receive the best customer service of any hotel I have ever stayed in. There is always a reason to come back. I now have made this my number one choice for comfort, service, quality of food and...

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Thank alwayssunnyhere
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear Alwayssunnyhere, Thank you for sharing this excellent review of your stay at Hotel Le St-James. Our team strive every day to give only the very best, personalised service – they will all be delighted to know that you found them to be very helpful and accommodating. Best wishes and see you back very soon, Elizabeth Glimenaki Vice- President, Sales...

Reviewed 22 September 2016 via mobile

The St.James is a lovely little hotel. The staff were extremely helpful and friendly with all our needs. I love the location in Old Montreal very convenient. The only thing I would have preferred is a room facing the street. We faced in courtyard which was very dark in the room.

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1Thank Kim E
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear Kim E, We are very happy that you enjoyed your stay in Old Montreal. We hope to see you back at the St-James in the near future. With very kind regards, Elizabeth Glimenaki Vice-President, Sales & Marketing

London
Reviewed 21 September 2016

The hotel is located conveniently downtown in the old city of Montreal. We arrived after nearly three weeks travelling throughout Canada and having stayed at similar starred locations however this hotel set a new standard. The hotel is undergoing external refurbishment and our arrival was necessitated double parking where we had to hunt the bell to assist. From that moment...

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Thank LondonPilot
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear Mr. LondonPilot, We are pleased that your wife was happy! It is very nice to hear that you found our reception very friendly and knowledgeable. Happy you both enjoyed your dinning experience in XO Le Restaurant. See you in Montreal real soon. With very kind regards, Elizabeth Glimenaki Vice-President Sales & Marketing

Reviewed 17 September 2016

This hotel is quaint yet large enough to offer all the amenities you would want. My biggest complaint is the room wasn't ready on time. After a long lunch and a long walk around old town it was close to normal check in time of 4pm and we still had not received a call. We headed back to hotel and...

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Thank Scatlanta2
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Bonjour Scatlanta2, It is great to hear that you would stay with us in the future. We are pleased that you found our concierge team over the top! Feel free to contact me on your next stay in Montreal and I will walk you through the different rooms categories in order to find one that would be suitable. Best regards,...

Ottawa, Canada
Reviewed 12 September 2016 via mobile

I cannot say enough about this hotel. The common areas and the rooms were stunning and immaculate, the restaurant was fantastic, the staff were absolutely impeccable, the spa was incredible, and the location is perfect. If I could give it more than 5 stars, I would. Well worth every penny!

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Thank Kristine D
LeStJames, VP Sales & Marketing at Hotel Le St-James, responded to this review

Dear Kristine, Thank you so much for your 5 star rating. We are very touched by your kind words. See you back in Montreal in the near future. Sincerely yours, Elizabeth Glimenaki VIce-President, Sales & Marketing

NYC
Reviewed 5 September 2016 via mobile

Location is top. While not in the midst of the tourist crazy Rue St. Paul area, it is a very nice short walk to the Rue St. Paul area. One is surrounded by more historical architecture - and has a lot of character - than if one stayed closer to the business district near St. Catherine shopping street. Concierge -...

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1Thank nonfancyfoodperson
LeStJames, Director of Sales at Hotel Le St-James, responded to this review

Dear Guest, We are really grateful for your comments on the recent stay at Hotel Le St-James. We are happy you enjoyed your stay with us, and that our staff has gone above and beyond in terms of service. Thank you for your kind words in reference to our concierge, Laurent. Hotel Le St-James is currently restoring its façade. The...

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Staying in Quartier International

Neighbourhood Profile
Quartier International
Designed to connect and beautify unused space, today the Quartier International is like a transversal piece of modern art. The distinctive design flair is most apparent at its focal point, the Palais des Congres, a convention centre and retail space with a multi-coloured glass exterior and an equally bold interior motif. Outdoors too, the Quartier is friendly towards public art exhibits along its stylish, plotted city squares, with extra-wide sidewalks meant to encourage long strolls and shaded benches available for absorbing the atmosphere. Fresh air and promenades characterise the area, from the foliage of Victoria Square to the fountain of Place Jean-Paul Riopelle, while the restaurants along Rue Saint-Antonie Ouest and Metro stops modeled in the Parisian style give off European glamour.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Member of The Leading Hotels of the World, renowned for its warm professional service, exceptional interiors and avant-garde elegance, this timeless grand hotel has become the benchmark of hospitality in Canada. This historic building, dating from 1870, is ideally situated in vibrant Old Montreal with easy access to shopping areas, restaurants, and the financial center. With impeccably detailed guest accommodations, each room and suite possesses its own character and personal charm. XO Le Restaurant offers its guests a modern and innovative cuisine. Le Spa served as the "Merchants Bank" vault. The stone wall is the original wall of fortification of Montreal which was preserved and now contributes to the peaceful candlelit setting we offer for the ultimate relaxation experience. Hotel Le St-James is a Certificate of Excellence 2014 winner with Trip Advisor. ... more   less 

Additional Information about Hotel Le St-James

Address: 355 St-Jacques, Montreal, Quebec H2Y 1N9, Canada
Region: Canada > Quebec > Montreal > Quartier International
Price Range: ₹ 16,081 - ₹ 39,332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Le St-James 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hotel Le St James
Le St James Hotel
Hotel Style:
#4 Romantic Hotel in Montreal
#6 Spa Hotel in Montreal
#20 Luxury Hotel in Montreal
#31 Business Hotel in Montreal
#35 Family Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le St-James staff and other travellers.
8 questions
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Questions? Get answers from Hotel Le St-James staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend the higher floor rooms”
 of 5 bubbles adalbert3, 21 Jan 2017 | Read review
“all of the rooms are charming”
 of 5 bubbles LKH222, 6 Jan 2017 | Read review
“902 is lovely, quiet and has a splendid bath!!”
 of 5 bubbles JillbhVT, 19 Nov 2016 | Read review
“In Nov 2016, the front and side of the building is being restored. Ask to be away from this.”
 of 5 bubbles RchardPBB, 15 Nov 2016 | Read review
“Great location, 24-hour full service.”
 of 5 bubbles , 26 Oct 2016 | Read review
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