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Hotel Chez Swann

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#54 of 163 Hotels in Montreal
Certificate of Excellence
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415 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 September 2016 via mobile

I hate repeating what's already been said about this boutique property! Next time I might consider getting a suite because our 2nd floor room was small with only one small chair at the desk (pictured). Yes, the shower & bathroom was 5-star luxury. The petite continental breakfast was adequate (pictured). I enjoyed the homemade Canadian muelis (?) which ruined my... More 

Helpful?
Thank Gary A F
Jamil U, Guest Relations Manager at Hotel Chez Swann, responded to this review

Dear Gary A F, Your kind words about our hotel and city is highly honored. It is truly rewarding to see our guests talk so highly about our service as we try hard to ensure a personalized service at our property. We are glad you had the chance to try our French Brasserie (Le Pois Penche) and took advantage of... More 

Ozzie Traveller
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 September 2016

A small hotel with three floors for accommodation. Clean. Not enough shelf space in the bathroom. Limited toiletries. Very good restuarant attached for lunch and dinner. Although continental breakfast was included but limited. Good location central to most tourist attractions. Service desk also accommodating. Rating is positive with reservation.

Helpful?
Thank Ozzie149
Jamil U, Guest Relations Manager at Hotel Chez Swann, responded to this review

Dear Ozzie149, Many thanks for your kind comments regarding your experience at Chez Swann, and especially at our restaurant Le Pois Penche. We will be looking into your concern in having extra toiletries and it will be our pleasure to have extras added to your room next time around. We look forward to welcoming you back soon. Kind Regards. More 

Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 September 2016 via mobile

Situated downtown in Montreal but not quite so central Chez Swann offers a continental boutique experience. The hotel is about 25minutes from the airport and is pretty easy to get to, there is no valet parking, but you can park your car in front of the hotel whilst unloading and a multi-storey car park is just around the corner. The... More 

Helpful?
Thank Mark H
Jamil U, Guest Relations Manager at Hotel Chez Swann, responded to this review

Dear Mark H, Thank you for sharing your feedback with us. I am happy to hear that you had a pleasant experience with us at Chez Swann. As per the gym, we are sorry we do not have a full sized training area(only a cycling room) due to that there is a local full training center (YMCA) gym across us.... More 

New York City, New York
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 September 2016

Room: Stylish and modern, large rooms with comfortable beds, romantic and chic atmosphere that is great for couples. Shower is spacious, unique, and luxurious- double shower heads with 4 spray options and a peekaboo window covered by a curtain. Room comes with nice bathrobes and house slippers, only issue I had was that my house slippers had a brown stain... More 

Helpful?
Thank Rebecca L
Jamil U, Guest Relations Manager at Hotel Chez Swann, responded to this review

Dear Rebecca, Thank you for your wonderful contribution to our review page. We are glad that you were pleased with out team service, rooms and restaurant. We do apologize for the lateness with your check-in, as we sometimes experience a high volume of calls. We want to thank you for sharing your kind words and we look forward to serve... More 

Toronto, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 September 2016

I stayed at this hotel with my wife on our anniversary. I have mixed feelings but overall still would rate this hotel positively. We had some issues with our room which were very inconvenient and frustrating, but the staff also were extremely responsive, and did the right thing to make it right with us. I think that's more important and... More 

Helpful?
Thank Michael W
Jamil U, Guest Relations Manager at Hotel Chez Swann, responded to this review

Dear Michael, Thank you for taking the time to review your visit to Chez Swann. We appreciated your positive comments about our rooms and location. We are sorry to hear about your inconvenience, but glad that our staff was able to help out and was responsive. We thank you for your patience and understanding. We look forward in making your... More 

DownEast and Acadia Maine, Maine
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2016 via mobile

Absolutely would recommend this hotel we had a room with a window seat over looking the street. Room was huge with tons of ambiance. Robes where great when exiting the huge double shower. Very retro! The staff is amazing and helped us with where to eat. This was our 2nd time to Montreal and we will more then like stay... More 

Helpful?
1 Thank 51lauries
Jamil U, Guest Relations Manager at Hotel Chez Swann, responded to this review

Dear 51lauries, Thank you for your generous feedback. We are glad that you found comfort and satisfaction in your recent visit to Chez Swann. We value all comments about our property as it is very crucial to our improvement and reputation. We can’t wait to have you stay with us again Yours in hospitality. More 

Montreal, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 August 2016

Was meeting up with some friends in Downtown Montreal for the evening and wanted a place to sleep overnight. This is not your typical cookie-cutter hotel. It is a quiet, tastefully decorated and a well designed modern-chic hotel with beautiful lighting along with black wood floors instead of your standard wall-to-wall carpeting. Beautiful large bathroom with a super body-jets shower.... More 

Helpful?
1 Thank Robidoobi
Jamil U, Guest Relations Manager at Hotel Chez Swann, responded to this review

Dear Robidoobi, You perfect rating is highly appreciated by our team and is considered a whole lot of motivation. We are honored to hear that you will be returning to us. We wish you the best and hope to see you soon Best Regards. More 

Chicago, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 August 2016

Celebrating my birthday, went with my daughter. Very modern, great looking room, definitely a couples setup. Unfortunately we couldn't get 2 double beds, but had a king bed so it gave us plenty of room. What we thought was peculiar in the room is that there was a glass window/wall behind a curtain from the bedroom that looked into the... More 

Helpful?
Thank LaMariposaSoy
Jamil U, Guest Relations Manager at Hotel Chez Swann, responded to this review

Dear LaMariposaSoy, Thank you for taking your time to review your recent experience at Chez Swann. We are glad to hear that you found your room of comfort and our service fitting to your needs. Your comments regarding the extras in the room will be further looked into as we would love to accommodate all our clients based only on... More 

Edmonton, Alberta, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2016

We booked this hotel on a whim. It looked interesting. It turned out to be a great location (very central, easy to walk to many places). We loved the decor and atmosphere in the hotel, and our room was very cool. The room was clean and we wish we could replicate the shower in our own home!! The staff were... More 

Helpful?
1 Thank Emmy S
Jamil U, Guest Relations Manager at Hotel Chez Swann, responded to this review

Dear Emmy S, Your kind words and perfect rating is what motivates us to deliver you an excellent service. We are pleased to know that you loved the decor of our hotel and experienced a pleasant stay. Our team will be more than happy to hear that our guests are looking up to there service. As much as you would... More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2016

The hotel is clean and very well located and perhaps best for short stays. The staff at the front desk were friendly. The ac worked very well so that may have changed from previous negative reviews. That being said, there were a couple things that spoiled the stay for us. As previous commenters noted, the bass coming from the downstairs... More 

Helpful?
1 Thank sarahott2016

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
ROOM TYPES:La Mondaine, La Demi-Mondaine, Le Boudoir, 23 Rooms feature, 6 suites, 10 jr suites, 8 rooms]La Mondaine KG, 4 rooms, La Mondaine QN, 2 roomsLa Demi-Mondaine KG, 8 rooms, La Demi-Mondaine QN, 2 rooms, Le Boudoir KG, 4 rooms, Le Boudoir QN, 3 rooms, ROOM AMENITIES: King or Queen beds. Bay windows in suites. City view. Pillow-top mattress. Premium bedding. Triple sheeting. Douvet and custom-designed textiles. Desk. In-room safe (accommodates laptop). 40 inch HD LCD television with USB plug in. Cable television. Premium channel(s). Free movie channels. Wireless high-speed internet and dial-up access (complimentary). iPod/iHome docking station. Direct-dial, multi-line, speaker phone. Free local calls. Free long distance calls within Canada and USA. Voicemail. Complimentary bottled water. Rainfall shower heads with massage jets. Air conditioning. Non-smoking. ... more   less 

Additional Information about Hotel Chez Swann

Address: 1444 rue Drummond, Montreal, Quebec H3G 1V9, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Price Range: ₹ 8,170 - ₹ 18,637 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chez Swann 4*
Number of rooms: 23
Reservation Options:
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Hotel Style:
#27 Luxury Hotel in Montreal
#40 Business Hotel in Montreal
#41 Romantic Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chez Swann staff and other travellers.
4 questions
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Port Perry, Canada
over a year ago
Boston, Massachusetts
5 months ago

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Questions? Get answers from Hotel Chez Swann staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a bigger room and one that doesn't have a window pane in the ceiling if you want to sleep in the morning”
 of 5 bubbles MaudeB_11, 18 Oct 2016 | Read review
“Do not stay above the restaurant!!”
 of 5 bubbles sarahott2016, 21 Aug 2016 | Read review
“Chose a room on the third floor (street side). I stayed in room 307. Excellent! Don't miss it!”
 of 5 bubbles Z4465CYcharlesd, 20 Jul 2016 | Read review
“Try to get a suite if you can, with the large peek-a-boo bathroom shower/very cool and different.”
 of 5 bubbles ArtTravel44139, 28 Jun 2016 | Read review
“Rooms on the front of the hotel have windows. Those at the back look onto a parking lot and / or have billboards blocking any view.”
 of 5 bubbles London69, 20 Jun 2016 | Read review
5 of 5
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