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Le Nouvel Hotel & Spa

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Le Nouvel Hotel & Spa
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803 Reviews from our TripAdvisor Community

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There are newer reviews for Le Nouvel Hotel & Spa
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Showing 617: English reviews
Windsor, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 December 2013

My girlfriend and I were booked for multiple nights last week. Our stay began with a noisy toilet and a bed that had a little too much mileage and needed to be replaced. The following morning, I spoke with Stephanie about our concerns. She acted professionally and promptly, as we were upgraded to a suite on the 8th floor. The... More 

Helpful?
1 Thank TM8888
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest, thank you for your great comments concerning your stay at The Nouvel Hotel, and again thank you for taking the time to do so> I have Spoken with Stephanie and I have also posted your comment in our Service team bill board wish you well and happy holidays Benjamin Magazzinich General manager Le Nouvel Hotel & Spa More 

Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 December 2013

I don't even know if I have enough place here to describe how terrible it was. I went alone, and as solo guy, I really didn't expect much from the place. But it just was way below expectations still. -The heat was not working and the covers/blankets were old and with holes and there wasn't even a decent one that... More 

Helpful?
3 Thank Michael295
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest \I was saddened by your comments posted in our trip advisor page , and this is definitely not the kind of comment I wish to read and I would like to apologise for not meeting your expectations Our hotel is very proud of its level of service, cleanliness and quality of product and for this reasons your comments... More 

Travellers are raving about these Montreal hotels

Boston, Massachusetts
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 November 2013 via mobile

The service was hit or miss. I think the staff at the front desk wasn't very friendly but everyone else working there was kind. There was an issue with the heater in our room and since it couldn't be fixed immediately, we were upgraded to a suite which was really nice. Room service menu was limited and not all that... More 

Helpful?
Thank VeraIsTheTruth
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest, we are glad we met your expectation, but I would like to apologise for the heater in your room, but I can see through your comments that you were upgrade to a nice room I have posted your concerns in our bill board and we do always take immediate action in order to be proactive and do better... More 

Toronto, Canada
2 reviews
Reviewed 26 November 2013

Wonderful hotel Stephanie exceeds expectations and makes you feel welcome and welcome. Wonderful to see such warm hospitality at this great hotel,as a business traveler greatly appreciated .will recommend to all my friends

Helpful?
Thank rbrescia
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest , this is the type of comment a general manager Love receiving, and thank you for taking the time to share your experience a the Nouvel Hotel & Spa Montreal in our Trip advisor page we wish you well and happy holidays to you and your love one Benjamin Magazzinich General Manager Le Nouvel Hotel & Spa More 

St. John's, Newfoundland, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 November 2013

Myself and my sister stayed here for 5 days in November. We arrived early for check-in and were told our room wasn't quite ready but instead of making us wait, we were upgraded to a condominium. Being our first time in Montreal, we were nervous about the area and in particular the hotel's location to things. Once we got there... More 

Helpful?
3 Thank Allisha K
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest we are so glad we met your expectations and thank you for sharing your nice comments concerning your stay at the Nouvel Hotel & Spa: We are always thrilled to read great things about us and we are certainly looking to do better and better each time we wish you a great holiday season Benjamin Magazzinich General Manager... More 

Winnipeg, Canada
1 review
Reviewed 23 November 2013

My Boyfriend and I stayed at Le Nouvel hotel for 8 days and we loved it! The location is perfect, only a 5-minute walk to St. Catherine, where you can find so many stores for shopping, comfy dining restaurants, and pubs. Luis, one of the front desk staff was very friendly and courteous! We got a room upgrade from a... More 

Helpful?
Thank shainey14
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest, The quality of our guest agents is imperative to our success as such your comments regarding their helpfulness was very encouraging I have posted in our bill board your very kind words and shared it with all my service team once again thank you and we look forward to the pleasure of welcoming you again Benjamin \Magazzinich General... More 

Leeds, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 November 2013

What a pleasant experience this hotel stay was. I arrived very late and was greeted with very friendly and helpful staff. Not the usual night porter, they showed concern that I was so late arriving and asked if I would like a late check out for the following day. The facilities was very pleasant, clean and warm. On the desk... More 

Helpful?
2 Thank deborah R
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest, Thank you so much for taking the time to write so lovely comments about your stay at the Nouvel Hotel & Spa: I have shared it with Louis our front desk service agent , and we would like to thank you once again for your kind words We hope to see you again in a very near future... More 

Aylmer, Quebec, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 November 2013

Had a great stay. My daughter and I used the spa facilities and the service was friendly and very experienced. The rooms were well equiped and very clean. The downtown location allowed us to walk everywhere we needed to go including a faboulous dinner on Crescent Street. I will use this hotel again and recommend it to friends.

Helpful?
3 Thank Linda M
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest, It is a great way to start a day when receiving so great comments, I have posted yours and all the other comments as I shared them with my entire service team hope to see you soon Benjamin Magazzinich General Manager Le Nouvel Hotel & Spa Montreal More 

Montreal
Level Contributor
122 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 18 November 2013

I stayed at the hotel on a girls night out and the hotel worked out perfect for our budget, location and needs. While the rooms look a bit old school, they're clean, comfortable and mimic a comfortable home. The hotel staff are also friendly and service is fairly prompt. Not too bad for their rates and what the hotel has... More 

Helpful?
Thank Techyling
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest, when reading your great comments makes us feel good as we met your expectation and that all about Le Nouvel Hotel & spa great service and great people waiting to welcome you again wishing you the best for the holidays Benjamin Magazzinich General Manager Le Nouvel Hotel & Spa More 

Munich, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 November 2013

I spent two days in the Le Nouvel Hotel in Montreal in Nov 13. Very clean and well-kept rooms - also for example the fitness centre. Enough parking space available and easy to find. A very helpful and friendly concierge, who can provide you further information about the city. Definetly worth a visit!

Helpful?
Thank Kanada T
LeNouvelHotelTeam, General Manager at Le Nouvel Hotel & Spa, responded to this review

Dear Guest, it was great reading you, and a motivation to do better, thank you for taking the time to share your comment : The entire service team and myself are looking forward to the privilege of welcoming you again wishing you the best Benjamin Magazzinich General Manager Le Nouvel Hotel & Spa More 

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
To experience an entirely new level of hospitality excellence, choose the accommodations of our Three-Diamond hotel in Montreal. Le Nouvel Hotel and Spa is also the ideal choice for professional business meetings and elegant social affairs, whether you choose our own flexible banquet halls or the nearby Montreal Convention Center ... more   less 

Additional Information about Le Nouvel Hotel & Spa

Address: 1740 Bld Rene Levesque West, Montreal, Quebec H3H 1R3, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown) , Ville-Marie
Price Range: ₹ 6,151 - ₹ 11,584 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Nouvel Hotel & Spa 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Le Nouvel Hotel Montreal
Le Nouvel Hotel And Spa
Le Nouvel Montreal
Montreal Le Nouvel Hotel
Hotel Style:
#10 Spa Hotel in Montreal
#39 Business Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Le Nouvel Hotel & Spa staff and other travellers.
9 questions
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Orleans, Massachusetts
11 months ago
Labrador City, Canada
over a year ago
Montreal, Canada
over a year ago

See all questions (9)

Questions? Get answers from Le Nouvel Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a condo style room - you will NOT be disappointed”
 of 5 bubbles sportsguy2, 24 Nov 2016 | Read review
“Book the condos they were really nice”
 of 5 bubbles mthomas89, 16 Oct 2016 | Read review
“Go for the suites. There is extra security for those.”
 of 5 bubbles 899gretchenk, 22 Aug 2016 | Read review
“Loft rooms”
 of 5 bubbles medsam2015, 21 Jun 2016 | Read review
“stay away unless you can speak French. Still, the may miss understand you and they will not even try.”
 of 5 bubbles 205dafers, 19 May 2016 | Read review
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