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Best Western Plus Montreal Downtown-Hotel Europa

Booking.comUS$ 229*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Plus Montreal Downtown-Hotel Europa
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1,173 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Montreal Downtown-Hotel Europa
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Showing 941: English reviews
Montreal, Quebec
Reviewed 21 April 2017

I arrive at 11:00 am at the hotel and I was thinking to leave my luggage at the desk since I figured it was too earlier to check in but no! A very nice person at the desk was ready to accommodate me with a room. So I get my key at 11:15 and was impressed by the type of...

Review collected in partnership with Best Western
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Helpful?
Thank Tony T
Kassandra N, Front Office Manager at Best Western Plus Montreal Downtown-Hotel Europa, responded to this review

Bonjour Mr. Tony T, Thank you very much for sharing your experience. I am glad to know we were able to exceed your expectations with our service by giving you an early check in. I will share your comment with the owner regarding the elevator noise. I am very sorry you had to experience that. I hope we will be...

Victoria, Canada
Reviewed 16 April 2017

Clean room, comfortable bed. Avoid the "small" rooms; the bathroom hardly big enough to sit on the toilet. Pay the bit extra for a regular room. Tons of shopping and dining nearby. Access to metro station and "underground city" 1.5 blocks away. "Cora" restaurant attached provided fast service.

Review collected in partnership with Best Western
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Helpful?
Thank Chad D
Kassandra N, Front Office Manager at Best Western Plus Montreal Downtown-Hotel Europa, responded to this review

Bonjour, Thank you very much for sharing your recent experience at our hotel. I am glad to know you enjoyed the cleanliness of the room, the bed and our location. Thank you also for the tip about the rooms. Our rooms are an European style and we do have rooms bigger than others. I hope we will be able to...

Reviewed 13 April 2017

Very nice staff.Very comfotable beds.zz.The bathrooms were rather small and the hot water took about 5 minutes. Over all I would deffinitly stay again.The location is excellent .Close to shopping ,lots of resturants and

Review collected in partnership with Best Western
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Helpful?
Thank genem321
Kassandra N, Front Office Manager at Best Western Plus Montreal Downtown-Hotel Europa, responded to this review

Bonjour, Thank you very much for taking the time to write a review about your last stay with us. I am glad to read you enjoyed the service received, the bed and the location. I am very sorry to hear about the hot water. I will share your comment with the owner. It will be a pleasure welcoming you again....

East Chezzetcook, Canada
Reviewed 12 April 2017

Staff was friendly and courteous, Room was super small and very basic though I used my airmiles to book for free so maybe those are "freebie" rooms lol regardless it was clean and quiet and quick walking distance to concert.

Review collected in partnership with Best Western
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Helpful?
Thank restlessgypsy .
Kassandra N, Front Office Manager at Best Western Plus Montreal Downtown-Hotel Europa, responded to this review

Bonjour, I would like to thank you for this review. I am glad to know you enjoyed the service received from our staff. Regarding the room, I want to assure you we do not punish guests who pay rooms with points. You stayed in a Queen size bed, as reserved. I can suggest for a next time to pay an...

Halifax, Nova Scotia
Reviewed 8 April 2017

We were given opportunity to pay our bill over two credit cards and did not receive discount for CAA- see above for full disclosure Receicving an email and billing us before the next day is not acceptable and locking us out of our room before the next morning checkout

Review collected in partnership with Best Western
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Helpful?
Thank 721corinnec
Kassandra N, Front Office Manager at Best Western Plus Montreal Downtown-Hotel Europa, responded to this review

Bonjour, Thank you very much for your comment. I am very sorry to know you had some issues with billing. I am not certain to understand correctly the situation. Do not hesitate to contact me if I can be helpful. Kind regards, Kassandra

Reviewed 5 April 2017

No hotel parking, you'll have to walk the way to a public parking lot. They are close-by, but the prices are atrocious. I had a king sized corporate renovated room on my reservation and got "downgraded" to a queen + king bedroom. When i insisted on getting the proper room, I was offered an additional downgrade to a regular un-renovated...

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Helpful?
Thank Jessy F
Kassandra N, Front Office Manager at Best Western Plus Montreal Downtown-Hotel Europa, responded to this review

Bonjour M. Fontaine, Thank you for sharing your experience. I am very sorry to know we were not able to meet your expectations. If I remember correctly, the room with two beds was in fact an upgrade, because the room is bigger. We then offered you a room with only one King size bed to meet your request. Again I...

guelph, Canada
Reviewed 30 March 2017

When you book online you do not know what you get - we got a friendly staff, nice hotel, clean rooms and had a nice breakfast place and restaurant connected - The food at the bar/restaurant was all from scratch and we enjoyed it very much - Overall we got all that we should have for a great value -...

Review collected in partnership with Best Western
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Helpful?
Thank Paul D
Kassandra N, Front Office Manager at Best Western Plus Montreal Downtown-Hotel Europa, responded to this review

Bonjour, Thank you very much for that awesome review. I am very happy to know we were able to meet your expectations. I hope we will be able to welcome you again. Kind regards, Kassandra

Granby, Canada
Reviewed 27 March 2017

Well situated. The room wasn't too big but Ok,it was clean.Bathroom is pretty small but at least they have a bath, not only a shower. Having the Cora restaurant just downstairs is a plus when you get up in the morning. Parking is a bit expensive. Its the second time we go there this year because of the location and...

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Helpful?
Thank 216gerry
Kassandra N, Front Office Manager at Best Western Plus Montreal Downtown-Hotel Europa, responded to this review

Bonjour, Thank you for taking the time to share your experience. Your comment will be very helpful for future guests. It will be a pleasure to welcome you again. Kind regards, Kassandra

London, Canada
Reviewed 27 March 2017

We stay at this hotel each time we visit Montreal. Extremely convenient to access from the train station. Walking distance to Old Montreal and Centre Bell. Hotel is always clean, attractive, friendly staff awaiting your arrival and rooms are exactly as advertised. Looking forward to our next stay!

Review collected in partnership with Best Western
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Helpful?
Thank Emily P
Kassandra N, Front Office Manager at Best Western Plus Montreal Downtown-Hotel Europa, responded to this review

Bonjour, I would like to thank you for sharing that great comment. I will also share it with our staff. We are very lucky to count you as a guest. It will always be a pleasure to welcome you at our hotel. Kind regards, Kassandra

Bloomington, Indiana
Reviewed 27 March 2017

I'd come back. You are near the Canadiens arena, shopping at Ogilvy's, good restaurants, and the museum. Given the snow storm, it was good to have a good breakfast and bar/restaurant connected to the building. If you work out, be aware that the gym is in the front of the elevators and you share the veiw with the smoking lounge.

Review collected in partnership with Best Western
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Helpful?
Thank forejuel
Kassandra N, Front Office Manager at Best Western Plus Montreal Downtown-Hotel Europa, responded to this review

Bonjour, Thank you very much for taking the time to write this review. I am happy to know you enjoyed our location and the restaurants located in the hotel. Regarding the smoking lounge, I am very sorry to hear you had to experience that. That place is not supposed to welcome smokers. I will make sure it does not happen...

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11/06/2017 12/06/2017
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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Best Western Plus Montreal Downtown-Hotel Europa

Address: 1240 Drummond St, Montreal, Quebec H3G 1V7, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Price Range: ₹ 8,200 - ₹ 17,933 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Montreal Downtown-Hotel Europa 3*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hotwire, Expedia, Best Western, Hotels.com, Priceline, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Best Western Plus Montreal Downtown-Hotel Europa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel Montreal
Best Western Montreal
Montreal Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Montreal Downtown-Hotel Europa staff and other travellers.
20 questions
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Atglen, Pennsylvania
over a year ago
richmond, british columbia, canada
Hamilton, Canada
over a year ago
over a year ago

See all questions (20)

Questions? Get answers from Best Western Plus Montreal Downtown-Hotel Europa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like European style room it is for you”
s1rw, 5 Mar 2017 | Read review
“Book early”
MatthewP493, 15 Feb 2017 | Read review
“Walking distance to anything you need!”
jesssmith12017, 4 Jan 2017 | Read review
“All rooms so are small and cots cost extra so ask questions”
petergM2936TE, 6 Dec 2016 | Read review
“Try room 528, but not if you are interested in a view.”
professor30, 2 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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