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Quality Suites Laval

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Quality Suites Laval
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122 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Suites Laval
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Showing 77: English reviews
Ottawa, Canada
Reviewed 23 November 2014

booked via choice.com for 107$.The hotel is located on the service road of highway 15, across from cosmodome and Centre Laval. Checked in at 11PM by friedbly clerk. Room was a nice surprise, large suite with living room, and bedroom , 2 TVs, a large bathroom, free wifi, sofa, a bit dated but clean. I slept very well. The free...

Thank Lubiere
Berlin, Vermont
Reviewed 4 October 2014

Hotel is a little dated but nice and clean with a comfortable bed. Good location right off the service road. Very basic breakfast in a very packed room. Front desk was helpful and free parking and Wi-Fi. Price was right and it was perfect for a few business overnights.

Thank Peter E
GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to share your experience on TripAdvisor. We are delighted that you enjoyed your time with us and hope you will return soon. With kind regards, Nadia Francolini General Manager

Reviewed 25 August 2014 via mobile

This hotel is a bit dated but was very comfortable for our family while visiting Quebec. Our room was an unusual set up with a king bedroom plus a double bed and sleeper sofa in the main room. There was also a kitchenette in the main room (fridge, microwave, sink, coffee maker) that we found useful. The bathroom connected off...

1Thank Lburchard
GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thanks so much for your review, we appreciate your feedback, without it we cannot improve our product and service. We are pleased to know that you enjoyed your stay. Best Regards, Nadia Francolini General Manager

Ontario, Canada
Reviewed 9 August 2014

i am really happy with my choice! our room was really clean and neat. it has everything that we needed and the price is good. the breakfast was good; however, the resturant is so small and it's usually packed. the customer service is great and the staff are cute and friendly :)

1Thank Behrooz S
GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to leave us a review. We are glad that you had a great experience and we hope to welcome you back soon! Sincerely, Nadia Francolini

Norwalk, CT
Reviewed 24 July 2014

Picked this hotel based on price plus free parking and free breakfast. Was a bit more out of town than we anticipated plus encountered heavy traffic. The good news was that even though we gave up going into town, the restaurant next door "graffiti" was very good. Eleni our waitress was great. The restaurant is across the parking lot in...

1Thank Sheg
GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to leave us a review ! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, Nadia Francolini General Manager

New Hope, Pennsylvania
Reviewed 26 June 2014

Poor customer service made this one of the worst hotel stays I have ever experienced. First the hotel is on a major highway. We were placed in a room at the front on the highway. I knew the traffic noises would be an issue for me so I asked if we could change. We were told no, not unless we...

2Thank Kate M
GMHotel331332, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to provide us with your review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future....

Quebec City, Canada
Reviewed 11 June 2014

Huge rooms, low price, especially using Hotwire. Furnishings are old but who cares? Everything is extremely clean. Beds are reasonably comfortable... fridges and microwaves in rooms. Always good service, a few times I've made special requests and have always been accommodated, even at the last minute. Fitness center, though not very big, is also accessible 24/7, which is appreciated.

1Thank SabbyLaf
Nadia F, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your stay with us. We look forward to your next visit.

Inverness, United Kingdom
Reviewed 24 May 2014

We stayed here for three nights and really enjoyed our stay even though the Tom Tom took us to a business park a couple of minutes away. With the help of some really helpful locals we found it. We had a suite with a queen bed, sofa, dining table and chairs, 2 TV's, fridge but no microwave. Room was very...

1Thank Lizzie0909
Nadia F, General Manager at Quality Suites Laval, responded to this review

Thank you for taking the time to let us know about your recent visit to our hotel. We appreciate your comments and vital feedback. We are always striving to do our best for our guests and your experience will ensure that we do just that.

Reviewed 16 February 2014

For the price paid for one night, the suite was above expectations. However, hotel feels a bit old and nothing fancy about the rooms, but size and price-value is amazing. Free breakfast lacks hot meals like omelettes, etc.

4Thank leloo91
Christine B, Manager at Quality Suites Laval, responded to this review

Thank you for your comment! We are pleased that you enjoyed your stay with us! We hope to see you back again soon!

North Bay, Canada
Reviewed 30 December 2013

Went there before a hockey game in Montreal. Really nice person at front desk, quick check-in. When we got to the room, we had 2 beds. Looked like double beds. Went back to the front desk and asked for a bigger bed, my husband is 6,3! They gladly offer us another room. Room was clean, bed comfortable. When we asked...

2Thank Kacydi
Christine B, General Manager at Quality Suites Laval, responded to this review

We are happy to know that you enjoyed your stay at the Quality Suites Laval. We are sorry that the restaurant did not meet your expectations. I will make sure that the manager of the restaurant is aware of the problem in order to fix it. Thank you for leaving a comment. We want to always to improve our services,...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
114 spacious one bedroom suite separated by two french doors to a living room area. In the suites you have iron and board, hair dryer and a coffee and tea maker. We offer free deluxe continental breakfast, free wireless high speed internet, free parking, free local calls and newspapers. If you are looking for a warm ambiance and a great customer service, the Quality suites is the place to be. Various restaurants, parks, shopping malls Carrefour Laval over 550 stores are situated a street away from our property. Downtown Montreal is only 20 minutes away from our hotel. ... more   less 

Additional Information about Quality Suites Laval

Address: 2035 Auto. des Laurentides, Laval, Quebec H7S 1Z6, Canada
Region: Canada > Quebec > Laval
Price Range: ₹ 4,824 - ₹ 8,475 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Laval 2.5*
Number of rooms: 114
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Also Known As:
Quality Suites Laval Hotel Laval
Quality Inn Laval
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Laval staff and other travellers.
2 questions
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Markham, Canada
1 month ago
Toronto, Canada

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Questions? Get answers from Quality Suites Laval staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are looking for a spacious room, consider the Family Suite.”
 of 5 bubbles simonadelftblue51, 31 May 2016 | Read review
“rooms on 3rd floor nice and large and sunny. a/c was fine and no one complain about the hot water.”
 of 5 bubbles YogaAriaratnam, 21 Aug 2015 | Read review
“Choose somewhere else.”
 of 5 bubbles K3247LVkevink, 21 Aug 2015 | Read review
“get a suite”
 of 5 bubbles chagallvoyage, 27 Apr 2015 | Read review
“Rooms near the back are very quiet and there is a backdoor to the hotel if you have pets it's perfect.”
 of 5 bubbles jeanmarcb894, 8 Dec 2014 | Read review
5 of 5