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Sheraton Laval Hotel

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Sheraton Laval Hotel
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296 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Toronto, Canada
Reviewed 1 week ago via mobile

Very well situated for business or family travel. The rooms are well laid out. The pool is long enough for swimming laps with a cedar sauna available. The area is quite a hub of activity with public transportation, a university and the Carrefour Laval (more than just a mall). One point to be aware of is the noise from the...

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Helpful?
Thank Marquise_LA
Barrie
Reviewed 2 weeks ago

Lots of outdoor free parking & easy to access off autoroute 15 south. Typical Sheraton high standards, excellent bedding & linens provide a great night sleep although rooms to the east side do get traffic noise from the adjacent highway. Fantastic fitness & pool area, not the typical small room with a treadmill !

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Thank Beenthereanddidthat
Montreal, Canada
Reviewed 3 weeks ago

The Sheraton Laval is well-situated in the parking area of the huge Carrefour Laval Shopping and Restaurant Complex. You can park (free) at the hotel and walk to the shopping mall or any one of the many restaurants. There's the Cosmodome really close by and the Cineplex Laval theatres. The Sheraton is directly off of highway 15, for easy highway...

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Thank Darlene B
Nepean, Canada
Reviewed 3 weeks ago

The hotel is too "ritzy" for a ringette tournament so we may have picked incorrectly. Plenty of pizzazz, very big, room was very clean, bathroom great. I did have something that looked like chocolate or blood on my sheets but the staff was there to change my bed in 10 minutes. The front desk staff was terrific, couldn't have been...

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Helpful?
Thank Charlie K
SheratonLaval, Manager at Sheraton Laval Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your recent stay at the Sheraton Laval. We are glad that you have enjoyed our room accomodation and the service provided at the Front Desk. However, we are sorry that your did not appreciate your experience at our restaurant. We have made some verifications and noticed that...

A TripAdvisor Member
1 review
Reviewed 17 February 2017 via mobile

Stayed here with my husband and daughter February 10-12, 2017. Not the first time we've stayed here because we travel to Laval for soccer regularly. I felt safe and treated well at the hotel. Unfortunately our 6 month old Jeep Wrangler was stolen out of the second level of the parking garage. They helped by calling police and was kind...

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Thank A TripAdvisor Member
SheratonLaval, Guest Relations Manager at Sheraton Laval Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us. We are sorry that your new car was stolen during your stay with us. We do take our clients security and comments to heart. With regards to the situation you encountered we once again want to apologize for the inconvenience it caused you. Thank you for...

Ottawa, Canada
Reviewed 15 February 2017

I return every year for a conference. This year was the best by far. The rooms are newly renovated. They were spacious and service was fantastic. Close to the Carrefour Laval which makes the visit even better. Room service was quick and the food was tasty.

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Thank jprice311
Ottawa
Reviewed 13 February 2017 via mobile

Stayed here with two boys and my wife. Plenty of free parking which is a plus. However beware since our son's soccer coach had his Jeep stolen. The main lobby is nice. We arrived around check in time (3:00 PM) so the front desk was somewhat busy which is understandable. They did process people pretty quickly and efficiently. The desk...

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Thank KapBoy77
Barrie, Canada
Reviewed 13 February 2017

I have stayed at the hotel several times over the past decade and my latest stay was the worst. I left my macbook charger in the room by accident. When I called the next day (assuming it would be in the lost and found) they told me they didn't find it in the room. Funny how that is given that...

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Helpful?
Thank L5012BYjamess
SheratonLaval, Guest Services Manager at Sheraton Laval Hotel, responded to this review

Dear L5012BYjamess, thank you for staying with us and taking the time to share your experience. I understand that your stay wasn't up to your expectations. Here are my contact details I would like to have some more information's about the situation because we take those comments very seriously. sincerely, ALEXANDRA DESROCHES Guest services manager T 450 687 2440 #171...

Reviewed 6 February 2017

Stayed here this past week-end and would have enjoyed having the time to explore the premises. The little bit we saw seemed clean and functional. Elevators were a little slow though. Close on 4 mins wait time to come down. Rooms were large and fairly clean with marble wash rooms. It was quiet where we were, not bad seeing we...

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Helpful?
Thank Dan S
SheratonLaval, Guest Relations Manager at Sheraton Laval Hotel, responded to this review

Dear valued guest, Thank you for taking the time to share your experience with us. We are happy to read your comments on your last stay with us. We pay special attention to all our customers, which is why I invite you to contact me on your next visit to our establishment. It will be a pleasure to refer you...

Reviewed 1 February 2017

This was a great hotel for a quick business trip... rooms nice and comfortable and amenities were more than adeqate, good food and beverage... but the staff was the most impressive.. friendly and accommodating.. would always make sure you were being attended to, and always smiling and helpful !! Thanks!

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Thank Kevin P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Détendez-vous et savourez un délicieux repas avec votre famille et vos amis au Sheraton Laval. Nous vous proposons une sélection de plats qui satisferont toutes les envies : hors-d'oeuvres, service de restauration dans la chambre ou petit-déjeuner d'affaires en salle de réunion. L'endroit idéal pour un évènement gastronomique mémorable. ... more   less 

Additional Information about Sheraton Laval Hotel

Address: 2440 Autoroute des Laurentides, Laval, Quebec H7T 1X5, Canada
Region: Canada > Quebec > Laval
Price Range: ₹ 7,905 - ₹ 12,177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Laval Hotel 3.5*
Number of rooms: 244
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Also Known As:
Sheraton Laval
Sheraton Hotel Laval
Laval Sheraton
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Questions & Answers

Questions? Get answers from Sheraton Laval Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request room on west side farthest from the hwy 15”
 of 5 bubbles Beenthereanddidthat, 10 Mar 2017 | Read review
“Get a room away from the highway side”
 of 5 bubbles DarBrown, 1 Mar 2017 | Read review
“Take advantage of the upscale mall next door and restaurants.”
 of 5 bubbles jprice311, 15 Feb 2017 | Read review
“Book across the street instead!!!!”
 of 5 bubbles L5012BYjamess, 13 Feb 2017 | Read review
“Stay in the main hotel, not the round about...”
 of 5 bubbles MKM15, 21 Dec 2016 | Read review
5 of 5