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BEST WESTERN Charlottetown

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572 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Charlottetown
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Showing 550: English reviews
South Padre Island, Texas
Reviewed 24 September 2015

We had booked our trip four months ahead. Unfortunately, upon arrival, we were given a room on a second property. This caused a degree of inconvenience with long walks in an underground passage to the breakfast room and at any other time we needed to go to the main lobby. We had a five-day stay that was otherwise pleasant.

Review collected in partnership with Best Western
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Helpful?
Thank Valentine1999
Wayne C, Assistant General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you for taking the time to comment on your stay. I am sorry that we were so busy that could not accomadate your stay in our main building. I hope this will not deter you from choosing us for future visits to PEI. Sincerely, Wayne Cotton, AGM

Reviewed 24 September 2015

the hotel was last updated in the 90's, the decor is old and showing its age. The mirror in my bathroom and the surrounding lights were splattered with 'bathroom' dirt! I didn't appreciate after parking and checking in, I had to go back out to the parking lot at night to display the parking pass in the car.

Review collected in partnership with Best Western
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Helpful?
Thank Smilinkaren
Wayne C, Assistant General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you for taking the time to share your comments on your stay with us. I am sorry that we did not meet your expectations during your stay. We take seriuosly our guests feedback and we will use this feedback to help us improve. Sincerely, Wayne Cotton, AGM

Kitchener, Ontario
Reviewed 21 September 2015

We stayed at the Best Western Charlottetown for one night during a road trip across the Maritimes. The location of the hotel can't beat - within walking distance to the waterfront and downtown area - and the general neighbourhood is well lit and safe to walk around at night. We also greatly appreciated the free parking. We found the customer...

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Helpful?
Thank TropicalLila
Wayne C, Assistant General Manager at BEST WESTERN Charlottetown, responded to this review

I would like to thank you for taking the time to share your feedback on your stay with us. Many guests share your comments about our downtown location and the ease at which one can walk around Charlottetown. We appreciate your comments and take them seriuosly. Comments such as your's help us to improve our service. Sincerely, Wayne Cotton, AGM

Surrey, Canada
Reviewed 20 September 2015

This property is old but is maintained in very good condition. Our room was not large (typical of older hotels) but was comfortable. The bed was very good. Location of this hotel is a few blocks from the center of Charlottetown so it is very easy to get around and enjoy the historical sites. The staff were very good...special thanks...

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Helpful?
Thank lyndon_olson
Wayne C, Assistant General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you fo taking the time to share your feedback on your stay with us. Many guests agree with your comments on our downtown location and the ease at which guests can walk around Charlottetown. I will share your appreciation with Kim. I hope we will see you for future visits to Charlottetown. Sincerely, Wayne Cotton, AGM

Kentville, Canada
Reviewed 20 September 2015

We stayed here at The Best Western Chocolate Lake on Thursday, September 17. It was great with no complaints. We had one of the drive up rooms around back on the lake, amazing (rooms 100-112ish). If you can, ask for one of these rooms as it is so convenient and great views plus you can open the door and just...

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Helpful?
Thank Eagar77
Wayne C, Assistant General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you for taking the time to share your comments on your stay with BEST WESTERN Chocolate Lake. Unfortunately the property this has been submitted to is the BEST WESTERN Charlottetown. Your comments are very accurate and detailed. Wayne Cotton, AGM, BEST WESTERN Charlottetown, PEI

Sydney, Australia
Reviewed 19 September 2015

Very well located--just a 10 minute stroll to the old town. We attended the Annual Shellfish Festival--again an easy 10 minute stroll to the event. We were fortunate enough to arrive for a Welcome Evening--hosted by Wayne and Mary Ellen and all the staff---so friendly and helpful and a great atmosphere. It is a large facility with an underground walking...

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Helpful?
Thank SueDen27
Wayne C, Assistant General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you for sharing your experience during your stay with us. It was the Hotel's pleasure to invite you to join us for a client event. I am happy you enjoyed your visit to the Shellfish Festival and your stay with us. Your story of visiting family roots is something I will soon not forget. I hope you will return...

Vancouver, Canada
Reviewed 19 September 2015

Spent 5 days here for business. The staff at check in and out were fast and helpful. Breakfast is served daily and is decent and frequently refreshed, so it is good. The overall appearance of the hotel is good, however my room needs a little love. The bathroom needs to be updated, including the mold in the bathtub, warm (...

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Helpful?
Thank GinGer123_11
Wayne C, Assistant General Manager at BEST WESTERN Charlottetown, responded to this review

Thank you for taking the time to rate and comment on your stay with us. I am sorry that we did not meet all expectations during your stay. Your feedback is certainly taken seriously. From this type of information we can improve our service. Sincerely, Wayne Cotton, AGM

Aberdeen, United Kingdom
Reviewed 19 September 2015

THe old part of hotel - where we stayed- was not up to standard of other group hotels but the newer part looks more enticing. location is good for a visit to the town. Breakfast was not good, lacking any "life"

Review collected in partnership with Best Western
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Helpful?
Thank john d
Wayne C, Assistant General Manager at BEST WESTERN Charlottetown, responded to this review

I would like to thank you for sharing your feedback on your stay with us. I am sorry we did not meet your expectations during your stay. It is from comments such as yours that we can imrpove moving forward and I thank you for that. Wayne Cotton, AGM

Ottawa, Ontario, Canada
Reviewed 15 September 2015

Walked into this hotel after a 15 hour drive from Ottawa, Ontario. Most pleasant staff at 11:30 pm. She was very helpful and place us in the right wing where the pilots were because we certainly needed some peace and quiet. The room was very spacious and clean. The beds were extra comfy. It did not take long for my...

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Helpful?
Thank Vandel Carla L
Wayne C, Assistant General Manager at BEST WESTERN Charlottetown, responded to this review

I want to thank you for taking the time to share your comments on your stay with us. I pleased you had a well deserved rest upon your arrival. We work hard to ensure we have a healthy and hearty breakfast for our guests. It is always nice to read that we supplied that for you. I hope we will...

Reviewed 15 September 2015

I stayed here with my family and would definetly stay here again the next time I go to PEI. The staff made our holiday and stay wonderful. They took the time to interact with our children , offer help with everything and even carry coffee for us !!! from the front desk to the housing staff I cannot say I...

Review collected in partnership with Best Western
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Helpful?
Thank 582lynne
Wayne C, Assistant General Manager at BEST WESTERN Charlottetown, responded to this review

I want to thank you on behalf of our entire BEST WESTERN Charlottetown TEAM for your rating and kinds words. We strive to provide exactly the experience you have written about and it is so nice to read we have succeeded. We very much look forward to you and your family returning to visit us. Sincerely, Wayne Cotton, AGM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Charlottetown, with its great downtown location, is a wonderful choice for your travelling requirements. Close to Charlottetown's many restaurants, Confederation Centre of the Arts, Founders Hall, water front attractions, Province House, Confederation Court Mall, Holland College Campus, Government offices, Charlottetown's Festival grounds, hiking and bicycling trails, all that can be reached with a leisurely walk from this City center hotel. As well you will enjoy a pleasant stay in our clean, comfortable facility with many amenities such as indoor heated pool, fitness center, conference center, business center, in house laundry, dry cleaning services and rooms that range from standard hotel rooms to apartment style rooms with full kitchens. If "FREE" is something that you wish to experience, then included in the rates are "FREE" parking, "FREE" WI-FI and a "FREE" hot breakfast that is second to none. The BEST WESTERN Charlottetown's clean and comfortable hotel with our wonderful staff that is friendly, courteous, knowledgeable and professional. Bring your Family to stay with our Family. ... more   less 

Additional Information about BEST WESTERN Charlottetown

Address: 238 Grafton St, Charlottetown, Prince Edward Island C1A 1L5, Canada
Region: Canada > Prince Edward Island > Charlottetown
Price Range: ₹ 5,403 - ₹ 9,923 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Charlottetown 2.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Best Western Charlottetown Hotel Charlottetown
Hotel Style:
#6 Business Hotel in Charlottetown
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Questions & Answers

Questions? Get answers from BEST WESTERN Charlottetown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at all costs - you could have your room cancelled too”
 of 5 bubbles Roz762011, 16 Jan 2017 | Read review
“Ask for a room away from Grafton Street”
 of 5 bubbles Kaye007, 7 Dec 2016 | Read review
“Ask for a room not facing the street”
 of 5 bubbles KMACYHZ, 3 Dec 2016 | Read review
“Very quiet at the annex with easy parking”
 of 5 bubbles hplunkett, 8 Nov 2016 | Read review
“Don't do it”
 of 5 bubbles DingDong22, 1 Nov 2016 | Read review
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