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BEST WESTERN PLUS Waterfront Hotel

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579 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Waterfront Hotel
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Showing 568: English reviews
Findlay, Ohio
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

My husband and I went for a romantic anniversary trip. We were not disappointed!! The room with the panoramic view of the river and Detroit skyline was worth every penny!!! The hotel was modern and very clean. It was also very conveniently located to several bars and restaurants. Fantastic stay!!!

Helpful?
Thank marshall111114
Cobourg, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

One of the most impressive views of the Detroit skyline can be seen from the windows of this hotel. The hotel is located close to the casino and the arts centre and it takes only a short walk to get to downtown locations. The rooms are adequate in size, clean and comfortable. It is solidly a 4 star venue.

Helpful?
Thank John H
Florida
Level Contributor
112 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago via mobile

All rooms seem to have a river view. Visiting for a hockey game in Detroit - perfect getaway with a view of the city and escape the madness of conventions. Check in was a breeze and the views (even partial) are simply amazing. Red & white accents made it home feel for the Red Wings. Everything and everyone was great... More 

Helpful?
Thank YourSecretShopper
2 reviews
Reviewed 3 weeks ago

Everything looks great from afar. The lobby is lovely and updated and the front desk staff was pleasant at check-in. We booked a 2 queen room. When we got to our room, they were not queen sized beds - they were double. The bathroom fan didn't work. The a/c heat unit in the room was filthy! And when we opened... More 

Helpful?
Thank LCardy
BEST WESTERN PL... D, General Manager at BEST WESTERN PLUS Waterfront Hotel, responded to this review

The Best Western Plus Waterfront Hotel appreciates you taking the time to review our property. We would like to offer our sincere apologies with not meeting your full satisfaction and I have forwarded your concerns to Compark as they operate the parking lot. We will work on making sure this doesn’t happen again! Moe Razak General Manager More 

London, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

If you think you're getting a deal, you've got another thing coming. The continental breakfast is awful, the A/C unit in the room sounds like a Hemi truck engine, and my room seemed dirty. The staff was friendly though at arrival, and the bar lounge is really nice.

Review collected in partnership with Best Western

Helpful?
1 Thank Cameron Mr C
BEST WESTERN PL... D, General Manager at BEST WESTERN PLUS Waterfront Hotel, responded to this review

Dear Mr. Cameron, Thank you for choosing The Best Western Plus Waterfront Hotel. We treat every guest feedback with great importance and we are deeply concerned about your disappointments and the shortcomings you experienced. We fully understand your frustrations as they clearly do not reflect the high standard we pride ourselves on. Please be assured your feedback has been shared... More 

morristown, United States
1 review
Reviewed 3 weeks ago

I was very pleased with the staff and cleanliness of the rooms. My stay was a pleasurable one. The view was breath taking from my room. The only drawback to staying here was having to pay for parking. I would defiantly tell anyone that visits Windsor about staying at this hotel.

Review collected in partnership with Best Western

Helpful?
Thank Dennis M
BEST WESTERN PL... D, General Manager at BEST WESTERN PLUS Waterfront Hotel, responded to this review

Dear Dennis, We are delighted to know that you had a wonderful stay at the Best Western Plus Waterfront Hotel and we appreciate your review. We value your business and look forward to welcoming you back soon. More 

Niagara-on-the-Lake, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

The hotel is great with all its amenities, close to downtown and right on the waterfront. Room view of the river and Detroit was really nice. Only thing ... their breakfast is decent but closes way too soon at 10:00 a.m. the staff was already clearing things. Could use to stay open longer until 10:30 or 11:00 a.m. Busy hotel... More 

Helpful?
Thank SamfromNiagara
BEST WESTERN PL... D, General Manager at BEST WESTERN PLUS Waterfront Hotel, responded to this review

Thank you for sharing your feedback following your stay with us at our Best Western Plus Waterfront Hotel. We truly appreciate and value your feedback. I have shared your review our F&B Manager and we look forward to welcoming you back in the near future. Kind Regards, Moe Razak More 

Toronto, Ontario, Canada
Level Contributor
94 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 4 weeks ago

Clean hotel with comfortable beds. Walking distance to casino and the waterfront park in front of the hotel. Great views of the waterfront and Detroit from our hotel room. There was coffee available in the lobby, but it wasn't worth drinking.

Helpful?
Thank Tom_Ragell
BEST WESTERN PL... D, General Manager at BEST WESTERN PLUS Waterfront Hotel, responded to this review

I would like to thank you for taking a moment of your time to post a review based on your recent visit to our hotel. I'm very happy to hear our location was ideal for your travel needs and you had a comfortable stay with us. Thank you, Moe Razak General Manager More 

London, Ontario, Canada
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago

We were on the 15th floor, with an awesome view of downtown Detroit. It's a busy place, but we enjoyed our stay. Breakfast was decent. We walked to the casino, it was 10 minutes maybe. Parking was convenient, but drop your bags off first.

Helpful?
Thank daveb186
BEST WESTERN PL... D, General Manager at BEST WESTERN PLUS Waterfront Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and we truly appreciate your feedback following your stay. We are glad you found our hotel nice and conveniently located close to the Casino and that you also had a good experience with our services, facilities and food. Please do visit us again, we look forward to welcoming you... More 

Toronto, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 October 2016

Came here thanksgiving weekend - Bars were OK, not very lively - The view is beautiful but I am sure the view at the casino is just as lovely; would have stayed there had my partner not forgotten his ID. They say the parking is free, they try to charge you thereafter for parking when you have already left the... More 

Helpful?
Thank tee1121
BEST WESTERN PL... D, General Manager at BEST WESTERN PLUS Waterfront Hotel, responded to this review

Thank you for sharing your feedback following your stay with us at our Best Western Plus Waterfront Hotel. We truly appreciate and value your feedback. I have shared your review with our Front Office Manager and we look forward to welcoming you back in the near future. Kind Regards, Moe Razak General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
BEST WESTERN PLUS Waterfront Hotel is ideally located along the beautiful river front in downtown Windsor, Ontario, Canada, directly across from Detroit, Michigan USA, All hotel guest rooms feature a lovely river view and overlook gardens, sculptures and an extensive multi-use fitness trail. In addition to the gorgeous waterfront view, also include complimentary free breakfast buffet, complimentary local phone calls and complimentary Wi-Fi accessEasily accessed via the Ambassador Bridge, Detroit Windsor tunnel, Highway 401 and Highway 3.Nearby attractions and events include: GM Corporate world Headquarters, Ford World Headquarters, Chrysler Group US Headquarters, Caesars Windsor, Downtown Windsor Bars, Clubs, Restaurants and Entertainment, Art Gallery of Windsor, Steps from Detroit Windsor Tunnel Bus, YQG Windsor International Airport, DTW Metropolitan Detroit Airport. ... more   less 

Additional Information about BEST WESTERN PLUS Waterfront Hotel

Address: 277 Riverside Drive West, Windsor, Ontario N9A 5K4, Canada (Formerly Waterfront Hotel Downtown Windsor)
Region: Canada > Ontario > Windsor > City Centre
Price Range: ₹ 6,842 - ₹ 12,561 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Waterfront Hotel 3.5*
Number of rooms: 305
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Also Known As:
Hilton Windsor Hotel Windsor
Hilton Hotel Windsor
Windsor Hilton Hotel
BEST WESTERN PLUS Waterfront Hotel Windsor, Ontario
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Waterfront Hotel staff and other travellers.
11 questions
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Farmington Hills
St. Clair Shores, Michigan, United States
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Waterfront Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view are the best.”
 of 5 bubbles markwH9749AK, 18 Nov 2016 | Read review
“ask for high floor, all rooms facing the river.”
 of 5 bubbles Shukisagy, 15 Nov 2016 | Read review
“Southerly facing view room”
 of 5 bubbles 346gayb, 14 Nov 2016 | Read review
“Rooms on the higher floors have exceptional views.”
  • View of Riverside Drive from the 20th floor
 of 5 bubbles johnhO752SV, 9 Nov 2016 | Read review
“higher floors great river/waterfront view”
 of 5 bubbles SamfromNiagara, 31 Oct 2016 | Read review
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